---
description: Review of Interact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Interact | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Interact

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> An organization’s people are its greatest asset and its biggest investment. For employees to be productive and authentic in a changing world, they want to feel connected to an enterprise’s values, to their colleagues, and to the resources they need. &#10; &#10;In short, they want an outstanding employee experience.  &#10; &#10;Interact delivers this for over 1,000 organizations and millions of global employees through an award-winning employee experience platform that boosts productivity and drives engagement. &#10; &#10;Through enterprise-grade intranet software and decades of expertise, we provide Fortune 500, FTSE 250, and globally recognized brands such as Levi's, Domino’s, Teva Pharmaceuticals, and Sony PlayStation, with a powerful way to raise their employee experience and communicate with all employees, no matter where they are.  &#10; &#10;Having served multinational organizations with complex requirements for over a decade, we will work closely with you to ensure your success from planning through to launch and beyond.   &#10; &#10;Our intranet platform is a branded, unified digital home for your organization. Key features include:  &#10; &#10;- Multichannel distribution options that improve the reach and relevancy of communications. &#10;&#10;- Digital signage and native mobile apps – controlled directly from the intranet – that connect employers with deskless workers. &#10;&#10;- An easy-to-use content editor that makes it simple for your army of content authors to make and share the engaging content your organization needs. &#10;&#10;- An AI-powered inclusivity checker that assists communicators through helpful suggestions for inclusive, positive language. &#10;&#10;- An Auto-Engage feature capable of learning when and where it’s best to send communications for maximum impact. &#10;&#10;- A search tool that connects with all your data and content and gives employees fast access to everything they need to do their jobs. &#10;&#10;- Out-of-the-box integrations with Microsoft 365, Concur, ServiceNow, Salesforce, Google Workplace, Workday, Box, and many, many more. &#10;&#10;- Data analytics and reporting that gives you in-depth insight into intranet performance, popular content, and key internal search terms. &#10;&#10;- Instant translation into over 60 languages.
> 
> Verdict: Rated **4.6/5** by 41 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 41 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Interact Software
- **Founded**: 1996

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact Interact for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Italian, Japanese, Lithuanian, Norwegian, Polish, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish
- **Available Countries**: Andorra, Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Greenland, Guernsey and 44 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Approval Process Control
- Badge Management
- Blogs
- Calendar Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Configurable Workflow
- Contact Management
- Content Library
- Content Management

## Integrations (24 total)

- Box
- Dropbox Business
- Google Drive
- Google Forms
- Google Workspace
- Jira
- Microsoft Entra ID
- Microsoft Outlook
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Okta
- OneDrive
- SAP Concur

... and 9 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Digital Workplace Software](https://www.softwareadvice.ie/directory/4667/digital-workplace/software)

## Related Categories

- [Digital Workplace Software](https://www.softwareadvice.ie/directory/4667/digital-workplace/software)
- [Portal Software](https://www.softwareadvice.ie/directory/4405/portal/software)
- [Intranet Software](https://www.softwareadvice.ie/directory/4547/intranet/software)
- [Internal Communications Software](https://www.softwareadvice.ie/directory/4572/internal-communications/software)
- [Digital Signage Software](https://www.softwareadvice.ie/directory/4565/digital-signage/software)

## Alternatives

1. [Microsoft SharePoint](https://www.softwareadvice.ie/software/397825/microsoft-sharepoint) — 4.4/5 (5412 reviews)
2. [HulerHub](https://www.softwareadvice.ie/software/323266/huler-hub) — 4.9/5 (89 reviews)
3. [ThoughtFarmer](https://www.softwareadvice.ie/software/89869/thoughtfarmer) — 4.8/5 (117 reviews)
4. [Axero](https://www.softwareadvice.ie/software/102524/communifire) — 4.5/5 (87 reviews)
5. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Smart, adaptive and reliable software" — 5.0/5

> **Sara** | *20 July 2022* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Great design features and layout options - attractive and easy to use. &#10;Excellent aftersales support, training and customer care.&#10;Product updates are regular and relevant.&#10;Analytics tools are useful and easy to digest.
> 
> **Cons**: It takes a bit of getting used to at first but once users / authors are trained, for the most part the software is intuitive and easy to use.
> 
> Highly positive experience - would recommend as a one-stop shop solution for a modern, intuitive and well-designed employee experience platform.

-----

### "Pretty Good for the Price" — 4.0/5

> **Johanna** | *3 April 2025* | Staffing & Recruiting | Recommendation rating: 7.0/10
> 
> **Pros**: We really appreciate the customizability of everything. I feel like even if there isn't a widget built for what I need, I can often work my away around it by using HTML or other options.
> 
> **Cons**: Customer Service - while our CSM is actually phenomenal, the technological support when something needs to be fixed or updated sometimes takes months.
> 
> The Interact tool has been pretty great for our employees from the beginning. While it's not necessarily the top tier in terms of functionality, it's exactly where it needs to be for the cost for smaller organizations. Our employees continue to use it more and more for people information, news, and tools and resources.

-----

### "Best recognition system I've seen" — 3.0/5

> **Kim** | *6 May 2022* | Media Production | Recommendation rating: 7.0/10
> 
> **Pros**: While a lot of freestanding, third party recognition software exists, the system that comes free with the Interact intranet platform gets the job done without organizations having to have yet another system/vendor in place. The recognition feature is what drove traffic to our intranet and it was used by 98% of the organization.  A huge success.
> 
> **Cons**: I would have kept my contract with Interact had they been able to offer better customer service.  Because they are based in the UK, the times during which their team was available to have a conversation with my tech team didn't align with my US-based tech department's availability. I struggled to get in touch with a real person and the back-and-fourth of the ticket system was too tedious for some of the situations we faced.  The system is far better and easier than SharePoint, but in my opinion, not as user friendly as Simpplr.
> 
> Far too much time was spent with the mind-mapping and plotting of the intranet (comparable to SharePoint), none of which needed to be done with the more out-of-the-box platforms (like Simpplr). But once we got things up and running, the platform was wildly successful in my organization.  And as long as we didn't experience any tech bugs in new features, everything was smooth.

-----

### "Good Experience" — 4.0/5

> **Verified Reviewer** | *24 January 2025* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: I mostly like third party intergrations with interact.
> 
> **Cons**: Their UI is little bit difficult to understand to use.
> 
> Its good experience overall as my messages delivery rate is good.

-----

### "Amazing improvement over the years" — 5.0/5

> **David** | *20 December 2022* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Interact was a great product when we started using it; however, with their newest UI release, it is even more amazing. You can even translate pages for team members who speak other languages than English\! The new UI feels so fresh and clean, and extremely interactive.
> 
> **Cons**: The one gripe I have is that when you use the "carousel" to display images, the bottom text block can cut off some of the image. It also doesn't allow you to adjust profile pictures well. Some people upload a vertical picture, and when it shows in the profile bubble, it squeezes it all in. It should be similar to Facebook or LinkedIn, where it shows you the circle that will appear.
> 
> It's been an amazing experience. I love the polls, questionnaires, and ways to customize the colors to your company.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/447064/interact)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/447064/interact> |
| en | <https://www.softwareadvice.com/product/447064-Interact-Intranet/> |
| en-AU | <https://www.softwareadvice.com.au/software/447064/interact> |
| en-GB | <https://www.softwareadvice.co.uk/software/447064/interact> |
| en-IE | <https://www.softwareadvice.ie/software/447064/interact> |
| en-NZ | <https://www.softwareadvice.co.nz/software/447064/interact> |
| fr | <https://www.softwareadvice.fr/software/447064/interact> |

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