--- description: Review of Otter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Otter | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Otter](/software/447335/otter) # Otter Canonical: https://www.softwareadvice.ie/software/447335/otter Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) > Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dropbox, Webex and Business Hangouts. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and an online contact form. > > Verdict: Rated **4.4/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 102 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Annotations - Audio/video file upload - Automatic Transcription - Automatic Transcription Services - Autonomous Task Execution - Calendar Sync - Call Transcription - Chat Transcript - Collaboration Tools - Data Import/Export - Data Storage Management - Data Synchronisation - Decision Support Systems - File Sharing - Full Text Search - IVR ## Integrations (7 total) - Business Hangouts - CxEngage - Dialpad AI Meetings - Dropbox - GoTo Meeting - Webex Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [Transcription Software](https://www.softwareadvice.ie/directory/4397/transcription/software) - [AI Meeting Assistants](https://www.softwareadvice.ie/directory/5471/ai-meeting-assistants/software) - [Note-Taking Apps](https://www.softwareadvice.ie/directory/4457/note-taking/software) - [Closed Captioning Software](https://www.softwareadvice.ie/directory/4469/closed-captioning/software) ## Alternatives 1. [Transkriptor](https://www.softwareadvice.ie/software/353670/transkriptor) — 4.7/5 (551 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (809 reviews) 3. [Vizard](https://www.softwareadvice.ie/software/432576/vizard) — 4.9/5 (468 reviews) 4. [Video To Blog](https://www.softwareadvice.ie/software/524066/Video-To-Blog) — 4.9/5 (74 reviews) 5. [Mentalyc](https://www.softwareadvice.ie/software/362941/mentalyc) — 4.5/5 (61 reviews) ## Reviews ### "great tool for journalists" — 5.0/5 > **elaine** | *19 March 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. > > **Cons**: would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. > > after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. ----- ### "Otter is awesome" — 5.0/5 > **Steven** | *16 January 2025* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: I love the overview I received after the calls were done and the automated mail system. > > **Cons**: I think the breakdown could have been more detailed > > my experience hinges more on the partners reactions and they were great. ----- ### "Good for concurrent meetings and transcription" — 2.0/5 > **Zeynep** | *9 January 2025* | Higher Education | Recommendation rating: 1.0/10 > > **Pros**: While having an interview, it is good to record and transcribe the meeting concurrently. > > **Cons**: I liked the Otter ai and tried to subscribe it but it was too expensive. ----- ### "Otter: Easy to Use Middlemarket English Transcription" — 4.0/5 > **Luis** | *8 January 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. > > **Cons**: Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. > > Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. ----- ### "One of the Best Transcription Softwares" — 5.0/5 > **Zaiba** | *7 June 2021* | Internet | Recommendation rating: 7.0/10 > > **Pros**: 1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings. > > **Cons**: 1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one. > > One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/447335/otter) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data