--- description: Review of Otter.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Otter.ai | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Transcription Software](/directory/4397/transcription/software) > [Otter.ai](/software/447335/otter) # Otter.ai Canonical: https://www.softwareadvice.ie/software/447335/otter Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) > Otter.ai is an AI meeting assistant that helps sales teams, educators, healthcare organizations, recruiters, and other professionals record, transcribe, and summarize meetings in real time. It serves individual users, small teams, and large enterprises, including Fortune 500 companies. The software is cloud-based, with iOS and Android mobile apps, Mac and Windows desktop apps, and a Chrome extension. Core features include real-time transcription for Zoom, Google Meet, and Microsoft Teams; AI-generated summaries with decisions and action items; automatic action item extraction and assignment; and AI Chat for querying meeting history. Speaker identification, custom vocabulary, and slide capture are also included. Team workspaces organize meetings by team, project, or topic, while integrations with Salesforce, HubSpot, Slack, Jira, Asana, and others push meeting output directly into existing workflows. Enterprise plans include SSO, SCIM directory sync, data retention controls, SOC 2 Type II certification, and HIPAA compliance, making Otter.ai suitable for regulated industries. A free Basic plan provides 300 transcription minutes per month. Support is available via a knowledge base, with additional support options for paid and enterprise plans. > > Verdict: Rated **4.4/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 103 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Action Item Tracking - Annotations - Audio/video file upload - Automatic Transcription - Automatic Transcription Services - Autonomous Task Execution - Calendar Sync - Call Transcription - Chat Transcript - Collaboration Tools - Data Import/Export - Data Storage Management - Data Synchronisation - Decision Support Systems - File Sharing - Full Text Search - IVR ## Integrations (18 total) - Asana for Gmail for G Suite - Browse AI - Canvas - ChatGPT - Clean Inbox for Gmail™ - GoTo Meeting - Google Analytics - Google Meet - Google Workspace - HubSpot Sales Hub - Microsoft Outlook - Microsoft Teams - Microsoft Teams Webinars - Translate Me - Zoom Contact Center ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Transcription Software](https://www.softwareadvice.ie/directory/4397/transcription/software) ## Related Categories - [Transcription Software](https://www.softwareadvice.ie/directory/4397/transcription/software) - [AI Meeting Assistants](https://www.softwareadvice.ie/directory/5471/ai-meeting-assistants/software) - [Note-Taking Apps](https://www.softwareadvice.ie/directory/4457/note-taking/software) - [AI Sales Assistant Software](https://www.softwareadvice.ie/directory/4614/ai-sales-assistant/software) - [Speech Recognition Software](https://www.softwareadvice.ie/directory/4139/speech-recognition/software) ## Alternatives 1. [Transkriptor](https://www.softwareadvice.ie/software/353670/transkriptor) — 4.7/5 (551 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (809 reviews) 3. [Video To Blog](https://www.softwareadvice.ie/software/524066/Video-To-Blog) — 4.9/5 (74 reviews) 4. [Sonix](https://www.softwareadvice.ie/software/428781/sonix) — 4.9/5 (143 reviews) 5. [Mentalyc](https://www.softwareadvice.ie/software/362941/mentalyc) — 4.6/5 (75 reviews) ## Reviews ### "great tool for journalists" — 5.0/5 > **elaine** | *19 March 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. > > **Cons**: would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. > > after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. ----- ### "Otter is awesome" — 5.0/5 > **Steven** | *16 January 2025* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: I love the overview I received after the calls were done and the automated mail system. > > **Cons**: I think the breakdown could have been more detailed > > my experience hinges more on the partners reactions and they were great. ----- ### "Good for concurrent meetings and transcription" — 2.0/5 > **Zeynep** | *9 January 2025* | Higher Education | Recommendation rating: 1.0/10 > > **Pros**: While having an interview, it is good to record and transcribe the meeting concurrently. > > **Cons**: I liked the Otter ai and tried to subscribe it but it was too expensive. ----- ### "Otter: Easy to Use Middlemarket English Transcription" — 4.0/5 > **Luis** | *8 January 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. > > **Cons**: Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. > > Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. ----- ### "One of the Best Transcription Softwares" — 5.0/5 > **Zaiba** | *7 June 2021* | Internet | Recommendation rating: 7.0/10 > > **Pros**: 1.When I first used Otter I was amazed by its accuracy and the way it interpreted multiple sounds and speakers. 2. Export options are essential for transforming your podcast, video, or other content into a blog post or recycled content. 3.Price is reasonable, and even the cheapest subscription plan provides a significant amount of transcription time. 4. It takes relatively little time to upload and transcribe recordings. > > **Cons**: 1. Earlier the site would give 600 minutes of free transcription services every month which was helpful for beginners to get started, now that option is reduced to only 3 imports. 2. The main drawback is that while an individual can create a folder under their account, they cannot share it with other members of the group or with extra work email accounts. 3. The editor's quick keys are weird. Frequently, I discovered that a key did two things at once when I only wanted it to do one. > > One of the best tools I have used so far. Otter has a restricted range of capabilities, but it excels at what it does. Otter will assist you in many ways and save you time if you're seeking for a simple approach to take notes during a business call or if you're an author wanting to publish a book. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/447335/otter) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data