--- description: Review of Otter Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Otter | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Otter](/software/447335/otter) # Otter Canonical: https://www.softwareadvice.ie/software/447335/otter Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) > Otter is a note-taking software designed to help businesses record, transcribe and share voice notes in real-time. The platform enables administrators to invite participants, edit notes, manage vocabulary and automatically generate live captions. Attendees can scroll back to revisit specific points and annotate the transcribed text during virtual meetings on a unified interface. Otter allows teams to securely login via two-factor authentication (2FA) and single sign-on (SSO) functionality. Additionally, supervisors can highlight key points and export meeting analytics in PDF, TXT, SRT, MP3 and other formats using mobile applications on Android and iOS devices. Otter lets businesses integrate the system with several third-party applications including Zoom Meetings, Dropbox, Webex and Business Hangouts. Pricing is based on monthly and annual subscriptions and support is extended via knowledge base, FAQs, email and an online contact form. > > Verdict: Rated **4.4/5** by 102 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 102 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Otter.ai ## Commercial Context - **Starting Price**: US$12.99 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Otter offers a free trial for new users, after which the software is available across 3 pricing tiers, details of which are outlined below – Basic – Available to users for free Pro – $12.99/month or $8.33/month (Billed Annually) Business – $30/month/user or $20/month/user (Billed Annually) Enterprise plans are also available. Please contact Otter directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Access Controls/Permissions - Annotations - Audio/video file upload - Automatic Transcription - Automatic Transcription Services - Calendar Sync - Chat Transcript - Collaboration Tools - Data Import/Export - Data Storage Management - Data Synchronisation - File Sharing - Full Text Search - IVR - Keyword Search - Machine Learning - Meeting Notes - Mobile Access ## Integrations (7 total) - Business Hangouts - CxEngage - Dialpad AI Meetings - Dropbox Business - GoTo Meeting - Webex Suite - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) - [Transcription Software](https://www.softwareadvice.ie/directory/4397/transcription/software) - [Note-Taking Apps](https://www.softwareadvice.ie/directory/4457/note-taking/software) - [Closed Captioning Software](https://www.softwareadvice.ie/directory/4469/closed-captioning/software) ## Alternatives 1. [Transkriptor](https://www.softwareadvice.ie/software/353670/transkriptor) — 4.7/5 (551 reviews) 2. [Fathom](https://www.softwareadvice.ie/software/423207/fathom) — 5.0/5 (808 reviews) 3. [Video To Blog](https://www.softwareadvice.ie/software/524066/Video-To-Blog) — 4.9/5 (70 reviews) 4. [Vizard](https://www.softwareadvice.ie/software/432576/vizard) — 4.9/5 (442 reviews) 5. [Mentalyc](https://www.softwareadvice.ie/software/362941/mentalyc) — 4.5/5 (59 reviews) ## Reviews ### "great tool for journalists" — 5.0/5 > **elaine** | *19 March 2026* | Writing & Editing | Recommendation rating: 10.0/10 > > **Pros**: i am enjoying exploring the AI assistant to quickly find quotes and synthesize material into usable text. > > **Cons**: would like an easier way to correct transcripts. maybe the AI component can do this, but I haven't tried it yet. > > after 4 years I still love Otter for the ease of connecting to Zoom calls, good accuracy, and real-time transcription. ----- ### "Otter is awesome" — 5.0/5 > **Steven** | *16 January 2025* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: I love the overview I received after the calls were done and the automated mail system. > > **Cons**: I think the breakdown could have been more detailed > > my experience hinges more on the partners reactions and they were great. ----- ### "Good for concurrent meetings and transcription" — 2.0/5 > **Zeynep** | *9 January 2025* | Higher Education | Recommendation rating: 1.0/10 > > **Pros**: While having an interview, it is good to record and transcribe the meeting concurrently. > > **Cons**: I liked the Otter ai and tried to subscribe it but it was too expensive. ----- ### "Otter: Easy to Use Middlemarket English Transcription" — 4.0/5 > **Luis** | *8 January 2024* | Financial Services | Recommendation rating: 7.0/10 > > **Pros**: Otter is easy to use and can even record directly from your microphone (thus getting around the rigamarole of inviting the AI assistant into specific meetings/dealing with outages. > > **Cons**: Otter can only really transcribe English, and even then fast speakers, individuals with heavy accents, or irregular speech patterns (repeated use of 'uh' , 'ah' and other fillers, raising and lowering one's voice multiple times in a sentence, etc) seems to baffle it. > > Otter is easy to use and would make a great edition to your corporate toolbelt. However, it's per user price and issues with certain speakers, mean that this might be your backup choice insofar as transcription. ----- ### "Powerful AI transcribing platform" — 5.0/5 > **Benjamin** | *16 February 2025* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: for a relatively low-cost point, it does so much with regards to transcribing calls and online meetings as well as uses AI to generate summaries, and inquiries can be made as well. > > **Cons**: Lack of initial training and onboarding were lacking, which could have been helpful in utilizing the product more fully from the get-go. > > It has been excellent overall once I figured out all its capabilities, which took some time. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/447335/otter?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/447335/otter) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data