About Fergus

Fergus is a cloud-based field service and job management solution designed for small and medium-sized businesses. The platform helps users manage a variety of jobs including quoting, estimating, scheduling, contact management, job cards, timesheets, purchase orders and more. Built by a plumber, Fergus is made to suit up to 30 industries from electrical and handyman businesses through to roofing and security installations. It offers Android and iOS mobile apps, facilitating instant access to projects and related information. Teams in the field can also use the app to access job photos, descriptions, calendar, directions, health and safety functionality and much more. The status board in Fergus lets administrators view the status of jobs, get an overview of the business and break the active jobs into categories to track where the money is being held up and what needs to be done to move it along. Fergus offers subscription pricing and is available in three different plans based on the number of features offered. Support is provided via phone, email, training, documentation and other online measures.
Fergus Software - Fergus dashboard
Fergus Software - Fergus quoting
Fergus Software - Fergus financial summary
Fergus Software - Fergus calendar
Fergus Software - 5
Fergus Software - Fergus payment
Fergus Software - Fergus dashboard - thumbnail
Fergus Software - Fergus quoting - thumbnail
Fergus Software - Fergus financial summary - thumbnail
Fergus Software - Fergus calendar - thumbnail
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Fergus Software - Fergus payment - thumbnail

Fergus pricing

Fergus has a free version and offers a free trial. Fergus paid version starts at A$28.90/month.

Starting Price:
A$28.90/month
Free Version:
Yes
Free trial:
Yes

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Fergus Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 145 View all reviews
Wayne B.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 22/3/2018

We have been using Fergus for almost 12 months now and are very happy with the program.

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Pros

We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Cons

The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Bob W.
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 30/11/2019

Who let the Dog out

We could not organize our business day to day without Fergus

Pros

Great technical back up in layman's terms and we feel that we are being listened to.
Your people who answer questions do a great job.
I also like the information in "Notifications" about any problems that Fergus may be experiencing.

Cons

There is a lot of information and procedures that are a bit daunting at the start

Samuel W.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Other for 1-5 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 6/11/2017

Jonathan L.
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 2/10/2018

Fergus, why wouldn't you?

Pros

Fergus software is easy to use and integrates exceptionally well with Xero accounting software. It doesn't matter where I am in the world I can have immediate access, and with one look can see from start to finish how my business is progressing to ensure great cash flow.

Its simple to use and easily helps all of my staff to achieve their daily goals. Fergus has helped to systematise our work flow to ensure the best benefits for our staff and our clients. An exceptionally good tool.

Cons

whats not to like? how many companies can you call up and if its practical, and helpful to all users, will alter their software to suit

Sheryl L.
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/4/2018

By far the best job tracking software on the market today

All field staff have access to all the information required to do their job, Creditor invoices are not missed off being charged as all invoices are imported directly to job and then with a push of a button directly write to your accounting software.

Pros

Easy to use, dashboard easy to navigate, able to manage job status at a glance, easy assigning of jobs to plumbers, able to export to payroll system, import Creditor invoices directly to job, easy importing of price book catalogues, able to access from anywhere as cloud based, quoting in seconds, and so much more.

Cons

Nothing to report - This software does not have any "Cons" to report back on, everything about Fergus is user friendly and yet Fergus are continually updating the system in an effort to make even more user friendly.

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