About VoIPstudio

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.
VoIPstudio Software - Call statistics
VoIPstudio Software - Web call
VoIPstudio Software - Console
VoIPstudio Software - Support ticket
VoIPstudio Software - Call statistics - thumbnail
VoIPstudio Software - Web call - thumbnail
VoIPstudio Software - Console - thumbnail
VoIPstudio Software - Support ticket - thumbnail

VoIPstudio pricing

VoIPstudio does not have a free version but does offer a free trial. VoIPstudio paid version starts at US$4.99/month.

Starting Price:
US$4.99/month
Free Version:
No
Free trial:
Yes

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VoIPstudio Reviews

Feature rating

Value for Money
4.8
Functionality
4.4
Ease of Use
4.7
Customer Support
4.5
5 reviews of 29 View all reviews
Arpit
  • Industry: Utilities
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/12/2018

Cloud telphony at its very best

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Hikmat
  • Industry: Apparel & Fashion
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/4/2022

Its the very good product for the small and mid size companies

Perfect software and I advise all small and medium business owners.

Pros

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Cons

All the features are the perfect inThis software

Alternatives Considered

Shopify Plus and Zoho CRM

Reasons for Choosing VoIPstudio

The previous one was not stronger for the business.

Reasons for Switching to VoIPstudio

Because its more functional and easy to use.

Response from VoIPstudio

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

Replied 3/5/2022
Verified Reviewer
  • Industry: Accounting
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 14/11/2022

Nice center management solution

these many possibilities make this application unique.

Pros

Thousands of possibilities to manage your business. I love this application and the price is reasonable

Cons

Sometimes the application freezes for unknown reasons.

Response from VoIPstudio

Hi. Thank you for your review and for your rating. We really appreciate the feedback from our users and strive to improve the service every day.

Regarding your comments about occasional problems with the application, have you contacted our support team?

Replied 15/11/2022
Verified Reviewer
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
1

3
Reviewed on 31/7/2018

Unclear terms of use

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Sol
  • Industry: Computer & Network Security
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/7/2017

Best for the money... By FAR!!!!

Pros

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.

Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.

Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

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