VoIPstudio

Pros

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.

Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Cons

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.

Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

Pros

- 100% manageable- fax to email- easy to scale up or down- communication costs not expensive- routing rules with a lot of options- debug information available in logs

Cons

- costs by user very high- costs by number high- not able to have several paid plan on the same account

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

Honestly everything it was great met all my expectations highly recommended

Cons

Honestly everything was perfect very very great product highly recommended

Pros

What attracted me was the low price...boy, do you get what you pay for. Low quality.

Cons

Extremely difficult to navigate back end. If you have any support users wanting to use this, good luck. Awful.

Pros

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Cons

All the features are the perfect inThis software

Alternatives Considered

Reasons for Choosing VoIPstudio

Switched From

Reasons for Switching to VoIPstudio

Pros

great company fast delivery clear connection

Cons

need more numbers for certain countries

Pros

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Pros

Is easy to set
Perfect and fast customer support
Affordable price and all in one solution
Chat assistance

Cons

They follow the user during the process of setting of account and this is really important specially for small business

Pros

Easy to use
Easy to see reports
Good set up with my phone system
Multiple numbers easy to set up .

Cons

A easier to implement guide for the smart phone, maybe an separate app would help more than using the phone's native app.

Pros

Ability to change so many settings across the system and for each user. Ansaphone , faxes and totally flexibility . Haven't found anything it can't do yet !

Cons

Haven't found one ..

Pros

I like interface and call monitoring. Also call quality is good!

Cons

The price is high and sometimes the call is dropped!

Pros

I like how you manage your customer ticket requests

Cons

I would prefer if the new update doesn't disconnect the session after ~30 minutes

Pros

It gives you a thousand possibilities. It can be adapted to your business whatever it is.

The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world.

If you have access to Internet, you have a phone, wherever you are.

Another advantage is that we can record calls. No more taking notes that you don't understand.

In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Cons

It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated.

Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists.

Communication with your colleagues is free. Always Even if they are on the other side of the world.

Pros

The software if fantastic out of the box. Its easy to set up users, IVRs etc. The support is second to none.

Cons

Few limitation on more advanced features. Few bugs every now and then that get resolved quickly

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

Thousands of possibilities to manage your business. I love this application and the price is reasonable

Cons

Sometimes the application freezes for unknown reasons.

Pros

Ease of use and genericism. Your recipient is able to identify you by the number displayed, once you have called them at least one time.

Cons

If possible, I would like my full ID to be displayed when the recipient party gets the call, especially when I call overseas.

Pros

I've been using VoIPstudio since Jan 2013 and never had any issues with the service. Any problems I've had have always been dealt with promptly and professionally. The web based user interface works and gives access to any information you may want. The feature set is extensive and I can't see me using any other service for my VOIP requirement.

Cons

I've had no issues with the VoIPstudion service itself and have used my account via VOIP apps in many Countries. The voice to text translation in voice emails can be iffy but that's normal as it depends on the quality of the speech.

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Pros

VOIP studio is easy to use and has been working for us know for over 12 months. The support is very good when we have had issues and problems soon overcome.

Cons

As always with VOIP, there is a bit of messing around at first in configuring all the headsets and handsets.

Pros

No router needed. Business class solution

Cons

I can't think of one thing I don't like about VoiPstudio...it's an awesome solution.

Pros

I like the cloud functionality of the call recordings.

Cons

You do need to reinstall the app quite a few times or else it doesn't stay in sync.

Pros

Function to have a notification email when you miss a call because the software was not open is really useful.

Cons

When dialing a call, the mike button is muted until a long time which is sometimes misleading for the user.

Pros

The user interface of VoipStudio is very sleek and intuitive. It works best on a desktop browser. Getting up and running is virtually in minutes. Although VoipStudio does not offer phone support, the online ticketing support has been very responsive to all my questions.

Cons

The user interface is not well-adapted for mobile devices. I would love to see a native mobile app with the ability to add multiple accounts from VoipStudio.

Pros

Super happy with their service, it took me a long time to find a provider that was both reliable and good value for money. Has always worked well and their support was second to none in helping me with the endless setup questions I had.

Cons

Only thing would be an updated softphone, as I am using a 3rd party one, as I had some issues getting their own version setup.

Pros

although i use skype, when i need to call numbers worldwide i use voipstudio and it is great for my needs. i can call landline and mobile, i can set up voicemail and have call on hold

Cons

i use only basic package so i don't know all the features, but the basic package is enough for my needs

Pros

It is cheap for usage when you need to call international numbers plus it shows your number like some foreign.

Cons

When we bought it it was written that it is impossible to call mobile phones in the USA, but it appeared that you can't call mobile phones anywhere in the world plus some regular, too. That way it appeared totally useless to me because whichever number I called it didn't allow me to.

Pros

So intuitive, easy to set up, so quick to add users. The cost savings are very attractive. The main administration page is clearly laid out.

Cons

Auto provisioning for all types of phone would be very helpful. Doesn't work too well on android mobile phone, in that it is difficult to navigate around.

Pros

The value is remarkable, you get so many features! Call recording is probably my favourite, but it's great to have the switchboard options.

Cons

It's definitely harder to use than other systems we've used. I still can't get it to also ring my mobile as well as desk phone.

Pros

Very good system. It always seems to be available, never slow and very good value for the money.
I do have a fibre connection but the clarity on this service is far better than my line at home.

Cons

The interface is slightly older looking but once you get use to it you can see it packs a lot of options into a small space.

There doesn't seem to have the option to put a current call back into a queue or a different queue. That would be a great option.

Pros

Easy to set up and customer service has been very good. Call recording to track feedback and training is invaluable as well as being able to travel and set phones up anywhere including use on laptop

Cons

Occasionally a poor line if internet connection is particularly bad but not a fault of voipstudio! Would be nice to have an app to call from mobile

Pros

Been using voip studio from the start of the business initially as a trial and then paid for it works perfect and does everything a pabx phone system would do but in the cloud. Easy to setup and works with our yealink phones. easy to setup no issues. Works perfect with Yealink phones we had and all the features work and call quality is good

Pros

Competitive price compared with previous office landline, features and quick response messaging via the web login.

Cons

Bland interface to work with and not always intuitive. Some functionality required contacting support to get it working.

Pros

Easy to use .East to set up and help is always at hand .There response time is in minutes and if they can't sort it by email they will ring you up

Pros

Fully accessible online to all details. Can get details about billing and access voice mail online as well.

Cons

.

Pros

Llevo años usando VoIP Studio, pare el servicio durante un tiempo y al volver a necesitar un servicio de VOip ni me lo pensé. Ya no solo por el servicio, sino la atención al cliente por teléfono, lo poco que lo he tenido que utilizar me han ayudado mucho en resolver dudas.

Cons

Pues de momento no encuentro ninguna, he de reconocer que no utilizo todo su potencial, pero poco a poco lo voy usando, y desde luego si encuentro alguna no dudaré en comentarlo por aquí y por supuesto al canal de atención al cliente.

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

Segurança e facilidade na comunicação. Meu numero é de Portugal, mas recebo e faço ligações de/para Portugal com facilidade e baixo custo.

Cons

Até o momento sem comentários, pois não tenho tido nenhuma experiência negativa.

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

Me gusta porque pagas por todo junto y es uno de los servicios más económicos del mercado, sin letra pequeña ni extras

Cons

Una de las cosas que echa para atrás es quizás que su interfaz es un poco más compleja de lo usual, pero una vez que le coges el tranquillo es intuitiva

Pros

Realmente es un software muy fácil de usar, intuitivo y totalmente adaptable a cualquier rubro.

Cons

Hace falta mejorar un poco la comunicación con soporte. Aveces tardan en responder o la atención es lenta.

Pros

Cumplió completamente con las expectativas que esperábamos y estamos evaluando la opción de crecimiento

Cons

Es un producto/servicio con todas las características necesarias para nuestra necesidad primaria

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

O que mais gostamos é o apoio ao cliente.

Cons

Não poder fazer as alterações eu própria

Pros

a possibilidade de um numero a escolha, a facilidade de configuração

Cons

disponibilidade de suporte, apoio na configuração

Pros

El control absoluto que se tiene sobre la centralita y la facilidad para realizar cambios.

Cons

En alguna ocasión, de forma muy esporádica, se corta unos segundos la llamada, el cliente nos sigue oyendo pero dejamos de escucharlo durante 3-4 segundos

Alternatives Considered

Reasons for Switching to VoIPstudio

Pros

Soporte técnico, cuentan con una muy buena atención al cliente

Cons

Algo enredado de configurar, pero nada que soporte no te ayude

Pros

Facilidad para el alta e instalacion.
Rapidez en la operatividad, una vez hecho el alta, puedes empezar a utilizar el servicio.
Panel de Control intuitivo y facil de manejar y configurar

Cons

En el tiempo que llevo utilizando VoiPstudio no he encontrado ninguna desventaja

Pros

Simplicidade. Basta se conectar com usuário e senha. Apesar de simples o aplicativo é eficiente e tem qualidade nas chamadas. Também gostei do saldo que aparece na tela principal do aplicativo.

Cons

Eu não encontrei os dados da conta SIP para configurar no softphone ou telefone IP.

Pros

Es una alternativa muy practica para el trabajo a distancia

Cons

A veces presenta problemas con el enrutamiento y no reciben sms

Pros

A possibilidade de mobilidade e não perder qualquer contacto.

Cons

Inicialmente a aplicação móvel, dependendo da versão Android, não funcionava correctamente.

Pros

Echt toller Kundeservice, man bekommt schnell Hilfe von Fr. Campos. Alles in allem eine sehr angenehme Erfahrung mit VoIP Studio.

Cons

Bis her ist noch nichts negatives aufgefallen.

Pros

Muito bom, atendimento bom e serviço funcional.

Cons

Acho que deveria melhorar as opções de números americanos