About Pipefy

Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.
Pipefy Software - Centralize your work
Pipefy Software - Get full visibility
Pipefy Software - Structure Collaboration
Pipefy Software - Connect & Automate
Pipefy Software - Measure & Improve
Pipefy video
Pipefy Software - Centralize your work - thumbnail
Pipefy Software - Get full visibility - thumbnail
Pipefy Software - Structure Collaboration - thumbnail
Pipefy Software - Connect & Automate - thumbnail
Pipefy Software - Measure & Improve - thumbnail

Pipefy pricing

Pipefy has a free version and does not offer a free trial. Pipefy paid version starts at US$24.00/month.

Starting Price:
US$24.00/month
Free Version:
Yes
Free trial:
No

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Pipefy Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.6
5 reviews of 311 View all reviews
Rafael
Rafael
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2020

Pipefy is on top of all our processes

Pros

Ease of use, advanced customisation, fits well to manage almost any process I needed.

Cons

As we use Pipefy for controlling all of our processes, there are some features only available in major plans that would be very nice for us to have, but the price is prohibitive for now as a small business, specially due to exchange rates.

STEPHEN
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2020

MY EXPERIENCE WITH PIPEFY

* Pipefy offers easy communication between sales operation process.
* It has perfect for data storage for a very long period of time unlike the previous software we used.
* It is highly easy and fast to learn, this makes it beginner friendly
* It can be easily adjusted/modified to accommodate new sales operation process unlike the previous software we used
*It has a very high speed of communication and processing information
* Its feedback channel is easy and responses are fast and helpful in solving problems encountered when using the software

Pros

* The filter options on pipefy makes it easy to search and track any sales process
* The workflow makes it possible to easily choose any stage and track sales operation processes
* It is very adaptable to new changes in the sales operation process. This makes it a highly effective and continuously useful for future innovation and variations in business models/operations

Cons

I noticed there are no demonstration
videos/picturess for beginners. Adding demonstration pictures/videos will help new users have a better understanding of the range of services and amazing features offered by pipefy
Also, pipefy lack to ability to serve as a communication tool between employees like Slack. For instance, employees can't have personal communication using pipefy, slack offers this feature

Fernando
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
2
Customer Support
3

2
Reviewed on 5/1/2021

Poor exemples and models

I haven´t got any benefits with Pipefy

Pros

the Pipefy Integration with other systems by e-mail and API is what I liked

Cons

Difficult to get good examples and way to operate the system

Alternatives Considered

Trello

Reasons for Choosing Pipefy

We have more examples and ways to understanding Trello function and configurations

Switched From

Trello

Reasons for Switching to Pipefy

I didn't choose
Gustavo
  • Industry: Utilities
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/4/2024

No More Excel Sheets!

Fantastic! everyone I worked with was exceptionally kind, patient, and knowledgeable on the platform. They are a great group of people and it is always a pleasure working with and catching up with them.

Pros

Everything is in one place and we no longer need to rely on excel sheets and proper versioning, etc. Reporting is easy and customizable. Work flow and tracking of project status has helped our team be more efficient.

Cons

The setup was a bit challenging for some items but that is because our team had some unique requests. The Pipefy team (especially [sensitive content hidden]) was extremely helpful in working through this and using creative solutions to meet our needs.

Lisa
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 23/7/2020

Wow. Just..WOW

My original purpose for getting a trial membership with Pipefy was to develop a business process to manage our FMLA and FCCRA process. We tried to use other HR management companies, but they were unable to manage the full process and only functioned as a go between, mailing information back and forth with our employees. We felt out of touch with the process, and it was more than $350.00 a month.

Our HRIS system is great, but there was no way to manage these processes from within the software (which would have been ideal). Through Pipefy I am able to collect information, create reports, make sure that the HR team is engaged with employees seeking to take leave, and we are able to do timely updates to our payroll system to generate paychecks for employees while they are on leave. Pipefy literally did everything I needed the system to do.

The implementation and sales teams were phenomenal. They were helpful, responsive, and were able to find work-arounds if there was a feature I wanted but was not yet available.

Pros

Pipefy gives you the best of all worlds.... a process management workflow that is easily customizable, allows the development of checklists/prompts that accompany the different steps associated with completion of a business process in order to maintain compliance AND has the added benefit of automation options. You can use conditional logic to collect information that is relevant to the different users, and you can assign business processes to particular members of your team for resolution. The option to collect and maintain database information to accompany the forms is unheard of, and the option of a portal to collect information is very useful, especially at a time when so many people are working virtually.

If you have ever needed ANY of these items, this product is for you, all in an affordable package.

Cons

Pipefy has a few items that could use some upgrades, and they are currently working on these. In general, they involve the "siloing" of features by pipe (or process). For example, if you develop a group of email templates, they can only be used with a particular pipe, or business process.
Also, the development of PDFs that will represent the information in narrative form is a little clunky, but certainly do-able.

Reasons for Switching to Pipefy

These products simply did not deliver on the full range of requirements I had for the business process. In some cases, they were too expensive.

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