--- description: Review of Perforce ALM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Perforce ALM | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [Perforce ALM](/software/44941/helix-alm) # Perforce ALM Canonical: https://www.softwareadvice.ie/software/44941/helix-alm Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/44941/helix-alm?page=2) > Perforce ALM (formerly Helix ALM) is an application lifecycle management suite that enables organizations to scope, design, execute and track the application development process. Modules and key features include issue management, project collaboration, resource management, process automation, dashboard creation, and reporting. Perforce ALM suite includes Requirements Management, Issue Management, and Test Case Management. It also integrates with Perforce's Surround SCM solution to provide users source code management functionalities. Perforce ALM’s item list feature enables project managers to assign projects, track progress, and manage project timelines. Perforce ALM’s dashboard helps team leaders track performance metrics, create data summaries, visualize data and create reports. Its issues management module lets users track bugs, assign testing tasks, prioritize tasks, and collaborate with team members. Support is provided through an online portal, email, training, a knowledge base, forums, and over the phone. > > Verdict: Rated **4.1/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 29 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Perforce - **Location**: Minneapolis, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$89.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Austria, Canada, Denmark, Finland, France, Germany, Greenland, Iceland, Ireland, Israel, New Zealand, Norway, South Korea, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Administrator Level Control - Agile Methodologies - Assessment Management - Audit Management - Automatic Test Generation - Baseline Manager - Bug Tracking - Change Management - Code Promotion - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Configurable Workflow - Conflict Tracking - Customisable Templates - Customizable Fields ## Integrations (2 total) - Jenkins - Jira ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Issue Tracking Software](https://www.softwareadvice.ie/directory/4318/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.softwareadvice.ie/directory/4318/issue-tracking/software) - [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software) - [Application Lifecycle Management Software](https://www.softwareadvice.ie/directory/3325/alm-tools/software) - [Project Management Software for Small Business](https://www.softwareadvice.ie/directory/3618/small-business/software) - [Project Management Software for Architects](https://www.softwareadvice.ie/directory/3868/architect/software) ## Alternatives 1. [Jira](https://www.softwareadvice.ie/software/4315/jira) — 4.4/5 (15312 reviews) 2. [ClickUp](https://www.softwareadvice.ie/software/123064/clickup) — 4.6/5 (4561 reviews) 3. [Wrike](https://www.softwareadvice.ie/software/3777/wrike-pm) — 4.4/5 (2887 reviews) 4. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (5726 reviews) 5. [Taiga](https://www.softwareadvice.ie/software/9399/taiga) — 4.3/5 (88 reviews) ## Reviews ### "Difficult to set up, but quite powerful" — 4.0/5 > **Abraham** | *19 July 2018* | Recommendation rating: 7.0/10 > > **Pros**: Helix ALM is super flexible, and can be configured in just about any way you need. It can be set up to automate some steps, and when you complain, they have excellent customer support. > > **Cons**: It is somewhat difficult to set up, and if it set up incorrectly, it is extremely frustrating to use. ----- ### "Good Managment system" — 4.0/5 > **Keith** | *9 April 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I like that this product works better than other alternatives for code management, such as GitHub. > > **Cons**: The price is high, and I wish it were lower so that I could use this for more projects. > > Overall, I like Helix ALM, but I imagine that being the lead manager over the server is a huge pain. ----- ### "the product is an example of an old desk top application" — 1.0/5 > **tim** | *17 October 2017* > > **Pros**: nothing about this product can be said to be good , it is old , cumbersome and clunky . the product needs to be refactored and replaced > > **Cons**: poor reports - difficult to create can not have different type of issues does not really support scrum approach ----- ### "Helix ALM all in one package" — 5.0/5 > **Harold** | *21 August 2020* | Medical Devices | Recommendation rating: 8.0/10 > > **Pros**: There are numerous packages out there but few that are all in one - one support center packages like Perforce Helix. People often forget that the biggest investment is the user's learning time and having s flexible tool with strong support and ownership is essential. Many other tool packages depend on email or user group/forum support that is unpredictable for each of the "linked" parts of the tool set. I've spend many hours to days trying to find help for problems on some of these. That said, I like that Helix in "insanely configurable", flexible and strongly supported with phone center, tutorials, examples and templates. > > **Cons**: Round tripping items with MS tools as Word \& Excel somewhat cumbersome. Editing in Helix vs familiar MS Word limited. > > Great, used on numerous projects. I prefer it vs a number of other tools I've used: Doors, Confluence, Jira, Jama, Matrix, Trello, Rational, and in house custom. ----- ### "Powerful tool for product development, learning curve is difficult for new users (using 2015.1.2)" — 4.0/5 > **Shannon** | *28 September 2017* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: Captures requirements, bugs and testing all in one place, instant update so people are all using the most up to date version, easy to add new users and licenses, can update fields and text easily to better suit project needs, > > **Cons**: Word export challenges mean that the team won't use the export feature any more and instead has to make the update twice - once in the ALM and once in our "official" word version Test case and Test Run setup isn't WYSIWIG when embedding images into test steps, greatly annoying my developers Test Run system is not adaptable to mechanical testing, where there is one test setup and then many samples to run on a simple test (like a pull test) - so we have testing in multiple places. Validation overhead for medical device software tool requirements means we can't easily update (which means we can't update without spending on re-validation) The tool is not particularly user-friendly - I've used it for years and know where almost everything is, but new users, particularly less tech-savvy ones, have an extremely difficult time moving items through the workflow and executing tests in the system. > > centralized requirement, bug and test tracking with a complete audit trail of edits, as well as "easy" automatically updating trace matrices. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/44941/helix-alm?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/44941/helix-alm) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data