--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.ie/software/449834/ContactPigeon Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) > ContactPigeon is an omnichannel customer engagement platform built for retail and ecommerce brands of all sizes. The software is deployed cloud-based, making it accessible without on-premises setup. ContactPigeon helps businesses manage email, SMS, push notifications, and on-site messaging from a single dashboard, so teams can reach customers across multiple channels without switching tools. Core features include audience segmentation, automated campaign workflows, and real-time analytics, which help businesses target the right customers at the right time and measure campaign performance. Ecommerce and brick-and-mortar retailers can use built-in templates and behavioral triggers to send personalized messages based on customer actions, such as cart abandonment or past purchases. Support is provided via email, phone, and a knowledge base, giving users multiple ways to get help when needed. > > Verdict: Rated **5.0/5** by 308 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 308 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Greece ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (1 total) - Apifon ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software) - [Retail Intelligence](https://www.softwareadvice.ie/directory/5141/retail-intelligence/software) - [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software) ## Alternatives 1. [Gmail](https://www.softwareadvice.ie/software/171529/gmail) — 4.8/5 (13562 reviews) 2. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3523 reviews) 3. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2324 reviews) 4. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2570 reviews) 5. [Constant Contact](https://www.softwareadvice.ie/software/397812/constant-contact) — 4.3/5 (2953 reviews) ## Reviews ### "Trustworthy team and a good platform for managing campaigns in one place." — 5.0/5 > **Vassilis** | *21 May 2026* | Tobacco | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon gives us one place to manage emails, automations, push notifications, and pop-ups, which has made our customer communication easier to organize. The team is supportive and always there when we need assistance. The platform has played a key role in boosting our sales and revenue since March 2023. Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI. > > **Cons**: We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant. ----- ### "A trustworthy platform for long-term use" — 5.0/5 > **IRENE** | *16 September 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon has become part of our regular marketing activity over the years, helping us manage several customer communication channels from one place and increasing our sales and revenue. The platform supports all our needs in terms of email communication, automation, push notifications, and pop-up activities. Additionally, we recently activated Menura AI, and we always have the flexibility to add new things according to our goals. > > **Cons**: Some more advanced projects, especially those that involve integrations between different systems, can take time to complete. However, the ContactPigeon team remains on top of it. ----- ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "A complete solution from data management and automation to loyalty programs" — 5.0/5 > **ANASTASIA** | *18 June 2026* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon gives us a strong set of tools for managing customer communication across different channels. We use the platform for campaign sends, automation, customer data, and right now we are preparing our loyalty program. The platform’s capabilities can cover different types of activations for different stages of the funnel, and this is a really important asset in any marketing tool. At the moment, we have approximately 60 automations running, including transactional flows, cart abandonment, browse abandonment, product recommendations, birthday communications, and other automated touchpoints. Also, the Customer Data Platform helps us work with customer data and supports audience building, personalization, and tracking. We also use QR codes for our physical stores to connect in-store interactions with digital engagement. In addition, we are slowly starting to build a loyalty program with ContactPigeon, even though it is not live yet. > > **Cons**: Segmentation and list updates can sometimes take longer than expected, and improving this area would make the platform even more efficient for marketing actions. ----- ### "Useful platform for multi-channel communication in different accounts" — 5.0/5 > **Korina** | *4 September 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: The main advantage is the range of communication channels available and the ability to adapt the setup depending on our two separate accounts. It allows us to manage both within the same broader ecosystem, even thought they have different requirements. We can use a more advanced omnichannel model for the first one, while keeping the other setup simpler and focused on lead capture and email communication. > > **Cons**: We have not encountered any significant problems so far. Some implementations naturally require more preparation when several channels or automations are involved, but overall the platform has covered our needs well. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data