--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Systems](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.ie/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 297 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 297 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) ## Related Categories - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software) - [Retail Intelligence](https://www.softwareadvice.ie/directory/5141/retail-intelligence/software) ## Alternatives 1. 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Generally, we are satisfied with the platform and the features that it provides us with, and we want to explore ContactPigeon’s new feature, Menura AI. > > **Cons**: We don’t have anything negative to mention, just the occasional lag of the platform, but it’s insignificant. ----- ### "A great partner helping us with our domestic and international accounts" — 5.0/5 > **Vasileios** | *18 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Cart and browse recovery flows are easy to set up and effective. The dynamic coupon pop-ups are useful for growing our subscriber base. One feature we use a lot is custom landing pages. The platform gives us the possibility to personalize it, which in turn creates a more tailored experience for the visitor. > > **Cons**: All in all, t’s been very smooth, we’ve seen great results, however some more advanced implementations require guidance from the team. ----- ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "Strong automations and dependable results after years of use" — 4.0/5 > **Thanos** | *11 December 2025* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: We use several automations, price drop alerts, abandoned cart and browse abandonment, and our welcome flow, and they consistently perform well. Push notifications give us an easy way to reach customers quickly, and our pop-ups help grow our email list steadily. The longer we’ve worked with the platform, the easier it has become to handle everything. We’re also considering adding Menura after discussing it with the team. > > **Cons**: When we first started, setting up automations required some trial and error. Over time, we’ve learned our way around the platform, so the difficulty has mostly faded, but it’s worth noting for new users. ----- ### "Strong platform for personalized marketing at scale" — 5.0/5 > **Dimitris** | *30 April 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: We’ve been using ContactPigeon across three different accounts, and the experience has been positive in general. The automated sequences help us stay relevant, top-of-mind, and hyper-personalized, something very important for us and our client base. Segmentation is also quite useful, and we regularly create different audiences depending on buying patterns. We also use it for newsletters and landing pages, with the platform covering all our needs. > > **Cons**: As a whole, the experience has been great, but the only downside is that some technical implementations take time. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data