--- description: Review of ContactPigeon Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ContactPigeon | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Systems](/directory/4630/marketing/software) > [ContactPigeon](/software/449834/ContactPigeon) # ContactPigeon Canonical: https://www.softwareadvice.ie/software/449834/ContactPigeon Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) > ContactPigeon is a customer engagement platform designed for retailers and ecommerce businesses. The platform helps brands personalize the customer experience and drive business outcomes across multiple marketing channels. Key features include omnichannel outbound messaging, which simplifies cross-channel campaigns with centralized workflow management. It also builds unified customer profiles by enriching data from web behaviors, campaigns, and ecommerce histories. The dynamic segmentation tool provides an easy rule-based way to better define and cluster the customer base. Additionally, the platform offers pre-built automated ecommerce customer journeys to nurture, win back, and convert site visitors. Another feature is the built-in omnichannel chat functionality. This includes a chatbot designed for retailers to instantly resolve customer issues and generate AI-based product recommendations. ContactPigeon's capabilities are designed to help brands deliver a personalized customer experience across all touchpoints. > > Verdict: Rated **5.0/5** by 285 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 285 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ContactPigeon - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Pricing based on volume of customer profiles. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English, Greek - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 71 more ## Features - A/B Testing - API - Activity Dashboard - Activity Tracking - Audience Targeting - Autoresponders - Behaviour Tracking - Behavioural Analytics - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Scheduling - Campaign Segmentation - Click Tracking - Contact Database - Contact Management - Customer Activity Tracking - Customer Database - Customer Journey Mapping ## Integrations (8 total) - Adobe Commerce - BigCommerce - Meta for Business - Shift4Shop - Shopify - Volusion - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) ## Related Categories - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Customer Data Platforms](https://www.softwareadvice.ie/directory/4718/customer-data-platform/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.ie/software/18887/brevo) — 4.6/5 (3445 reviews) 2. [Gmail](https://www.softwareadvice.ie/software/171529/gmail) — 4.8/5 (13404 reviews) 3. [Mailchimp](https://www.softwareadvice.ie/software/111921/mailchimp) — 4.5/5 (17603 reviews) 4. [MailerLite](https://www.softwareadvice.ie/software/100595/mailerlite) — 4.7/5 (2259 reviews) 5. [ActiveCampaign](https://www.softwareadvice.ie/software/5398/activecampaign) — 4.6/5 (2561 reviews) ## Reviews ### "Reliable email and data platform with strong segmentation" — 5.0/5 > **Ioannis** | *5 March 2026* | Pharmaceuticals | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon’s platform has helped our business a lot, that’s why we’ve been partners for so long. We rely on automation for campaigns and ongoing customer journeys, and the segmentation tool makes it easy to divide our audience based on different criteria and apply those segments directly in campaigns. Overall, it’s a great customer data software pick for mid-sized companies that wish to keep branding consistent. > > **Cons**: There isn’t a major downside in our experience. We could probably launch more advanced automation flows for better results, but we can’t find the time. ----- ### "Great platform to manage everything from one place." — 5.0/5 > **Dimitrios** | *19 March 2026* | Sporting Goods | Recommendation rating: 10.0/10 > > **Pros**: We mainly use the platform for email marketing, and it has been very effective, performing well. It’s good for combining different channels like email, onsite, and push. Recently, we also started working on a cart page pop-up with product recommendations, which is something we didn’t have before. > > **Cons**: Some things take longer than expected to implement. However, it isn’t a major issue. Our overall experience has been positive. ----- ### "Highly recommend. A Marketing automation sollution that works." — 5.0/5 > **Apostolis** | *31 July 2019* | Internet | Recommendation rating: 10.0/10 > > **Pros**: + advanced ability to create custom automations (as complex as you desire) + omnichannel approach (automated campaigns with email, push, dynamic exit-intent popups) + smooth integration + great eCommerce insights (per campaign, automation) + reduced the number of dashboards we monthly track (replaced 3 different tools {list building, exit intent, email marketing}) + really great support > > **Cons**: - some times we need help setting up automations due to complex UI but they are always there for us to help. > > Absolutely delighted. We switched from Mailchimp and we are really happy since it increased the overall monthly touchpoints with our customers and increased our conversions due to more personalized content served. It even made our weekly newsletters quicker to produce due to their flawless real-time product syncing. ----- ### "A practical platform that turns visitors into buyers with on-site engagement" — 5.0/5 > **Angelos** | *10 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: ContactPigeon helps us manage multiple engagement channels from one place. We have been using the platform for three years, and on-site pop-ups have proven very profitable for our clients. Email campaigns and push notifications are also in our mix, running without complicated integrations. The automation flows work great, and we will soon move forward with more advanced sequences. > > **Cons**: Sometimes implementing new ideas takes longer than expected due to internal processes, rather than limitations of the tool. ----- ### "Strong automation features for cart recovery and reengagement" — 5.0/5 > **Elena** | *16 March 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We mainly use ContactPigeon for lifecycle automations, and it has helped us organize several important flows for our clients. Abandoned cart and browse abandonment automations are active, along with push notifications for both scenarios, which help us reach customers when they show intent but don’t complete the purchase. The onboarding and collaboration with the team have been smooth, and we are also preparing to launch Menura. > > **Cons**: The segmentation and automation interface could be more user-friendly. It works well once you get familiar with it, but at the beginning, it can take some time to understand how everything works. ----- Page: 1 / 13\ Next: [Next page](https://www.softwareadvice.ie/software/449834/ContactPigeon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/449834/ContactPigeon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data