---
description: Review of Playbook AI Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Playbook AI | Reviews, Pricing & Demos - SoftwareAdvice IE
---

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# Playbook AI

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> Playbook AI is a cloud-based sales enablement platform that helps revenue teams manage sales playbooks, analyze sales pipelines and manage deals. The solution comes with an inbound module that allows businesses to import leads from customer relationship management (CRM) systems such as Salesforce, Zoho and Hubspot and add tagged leads to sequences. 

The outbound module helps run omnichannel campaigns, automate emails, a/b test cold call scripts and track the performance of sales representatives. Playbook AI also allows users to run account-based prospecting campaigns and provide recommendations to sales representatives on each account.
> 
> Verdict: Rated **4.6/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 22 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Playbook AI

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: India, United Arab Emirates, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Calendar Management
- Collaboration Tools
- Customisable Templates
- Email Management
- Engagement Tracking
- Lead Capture
- Meeting Management
- Opportunity Management
- Performance Management
- Pipeline Management
- Prioritisation
- Sales Onboarding & Training
- Task Management

## Integrations (17 total)

- ChatGPT
- Fireflies
- GetProspect
- Google Workspace
- HubSpot CRM
- Microsoft 365
- Microsoft Power BI
- Pipedrive
- Salesforce Tool Suite
- SugarCRM
- SugarCRM Google Calendar
- Telecmi
- Tidio
- Twilio
- ZeroBounce

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Sales Enablement Software](https://www.softwareadvice.ie/directory/595/sales-enablement/software)

## Alternatives

1. [Slack](https://www.softwareadvice.ie/software/154669/slack) — 4.7/5 (24103 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
3. [Substrata Q](https://www.softwareadvice.ie/software/245729/substrata-scip) — 4.9/5 (166 reviews)
4. [Consensus](https://www.softwareadvice.ie/software/334960/consensus) — 4.9/5 (323 reviews)
5. [Zoho CRM](https://www.softwareadvice.ie/software/392464/zoho-crm) — 4.3/5 (6973 reviews)

## Reviews

### "Playbook AI - Automation Made Easy" — 4.0/5

> **Dharini** | *4 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: It's extremely user friendly and I've had a seamless experience throughout. Rohit was our POC and their support was incredible.
> 
> **Cons**: Nothing as such, but I feel like the site crashes sometimes but it usually gets fixed immediately. Towards the end I didn't face any issue.
> 
> I'd anyday recommend them because our CTR, delivery everything went up and we did have 1-2 big conversions.

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### "super tool for sales enablement : playbook.ai" — 5.0/5

> **Riya** | *6 June 2024* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Support system is super good. Easy to use, easy to track activities, nurture the leads, compare performances.
> 
> **Cons**: There are no such cons as such till now. Everything is good.
> 
> My overall experience while using the playbook is wonderful. We get good support from the team. They are available whenever we need any help. Good CRM tool overall.

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### "Great experience so far" — 4.0/5

> **Suvasish** | *19 May 2024* | Information Technology & Services | Recommendation rating: 3.0/10
> 
> **Pros**: Playbook AI, the standout feature for me is its simplicity.
> 
> **Cons**: While being easy to use, the platform may lack advanced features that more mature or technically advanced teams require.
> 
> Right balance between simplicity and functionality, it would be well-regarded by those looking for an efficient Outreach tool.

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### "Why do I like PlaybookAI the most for sales & lead generation\!" — 5.0/5

> **Ambuj** | *28 June 2024* | Human Resources | Recommendation rating: 10.0/10
> 
> **Pros**: (1) Their customer support is amazing
(2) The tool is very intuitive and easy to understand, implementat, and use
(3) Their team is very active and open to not only listening to the feedback but also implementing it
> 
> **Cons**: Some of the new features they have recently launched (Enriching of Leads, etc.) are a little slow in loading.

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### "Excellent performance" — 5.0/5

> **Lidya** | *6 June 2024* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and directly connect to salesforces
> 
> **Cons**: Actively tracking the activities and uodated to the rest

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/450092/Playbook-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/playbook-ai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/450092/Playbook-AI> |
| en-GB | <https://www.softwareadvice.co.uk/software/450092/Playbook-AI> |
| en-IE | <https://www.softwareadvice.ie/software/450092/Playbook-AI> |
| en-NZ | <https://www.softwareadvice.co.nz/software/450092/Playbook-AI> |

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