--- description: Review of Service Autopilot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Service Autopilot | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [Service Autopilot](/software/450206/Service-Autopilot) # Service Autopilot Canonical: https://www.softwareadvice.ie/software/450206/Service-Autopilot Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/450206/Service-Autopilot?page=2) > Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, scheduling and dispatching, routing and mapping, mobile field access and more. Organizations can schedule and dispatch teams with a single technician or the entire crew. They can create services, assign them to teams and build service routes. The automatic invoicing feature can send invoices to multiple recipients. The solution also provides cloud storage for remote access of the data. Additionally, Service Autopilot offers features like custom training sessions, time tracking and time cards, dashboards, asset tracking and more. Service Autopilot includes support via email, phone and through an online knowledge base. > > Verdict: Rated **4.1/5** by 139 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 139 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Xplor Technologies - **Location**: Atlanta, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Other - **Pricing Details**: Startup: $49 per month Pro: $199 per month Pro Plus: $499 per month Elite: Contact us to learn more\! \*Pricing does not include start-up fees - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, US Virgin Islands, United States ## Features - API - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Chat/Messaging - Checklists - Chemical Usage Tracking - Client Management - Client Portal - Collaboration Tools - Commenting/Notes - Communication Management - Communications Management ## Integrations (3 total) - QuickBooks Online - QuickBooks Online Advanced - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.ie/directory/1875/mobile-app/software) - [Cleaning Business Software](https://www.softwareadvice.ie/directory/613/maid-service/software) - [Landscape Software](https://www.softwareadvice.ie/directory/4195/landscaping/software) - [Service Dispatch Software](https://www.softwareadvice.ie/directory/411/service-dispatch/software) - [Pest Control Software](https://www.softwareadvice.ie/directory/512/pest-control/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1456 reviews) 2. [RealGreen](https://www.softwareadvice.ie/software/361337/service-assistant) — 3.9/5 (148 reviews) 3. [Housecall Pro](https://www.softwareadvice.ie/software/7729/housecall) — 4.7/5 (2739 reviews) 4. [SortScape](https://www.softwareadvice.ie/software/155518/sortscape) — 4.9/5 (107 reviews) 5. [Salesforce Service Cloud](https://www.softwareadvice.ie/software/363691/service-cloud) — 4.5/5 (824 reviews) ## Reviews ### "Exceptional Software for any Business" — 5.0/5 > **Lindsey** | *24 October 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: This software has an entire arsenal of capabilities of the software compared to the cost. Its a small investment for a product that saves time and money in a ton of ways. We started with a program exclusively for lawncare which we were using to do all kinds of service work and it wasn't cutting it for us. > > **Cons**: it takes an investment of your time in the beginning to figure out exactly what is going to work for you in terms of the features. If you don't use the support that SA offers it can be overwhelming. But take the time to invest in learning the software and it will work out in the end. > > It's saved us time in setting up our routes, estimates, jobs, remembering recurring jobs, basically any issues you are having with your business you will likely find a remedy with Service Autopilot. ----- ### "SA Autopilot client for years" — 4.0/5 > **Kim** | *3 December 2020* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: The features of the system and integration with other software > > **Cons**: The customer service made me feel like our account wasn't a priority. They also removed with tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change. > > It was great the first 1 1/2 years, then the customer service issues hit and made us less excited about the software. The pricing change was the last straw for me. We still use the software for a small portion of our business but honestly just waiting for a better option to come our way. ----- ### "Great Software Some Caveats" — 4.0/5 > **Ines** | *17 September 2019* | Facilities Services | Recommendation rating: 7.0/10 > > **Pros**: - Automations (sending automated messages for marketing/collection etc.) - Automated arrival preferences (again, part of what they call Automations -Able to text clients from software - Setting up To Do's for employees - One report - Job Costing - has potential to make price increase easier to evaluate for under-performing accounts - Time saved entering leads > > **Cons**: - Closed API - so make sure you want to own and be owned by this one software - Not able to get support on your schedule (wait for a call back which may happen when you can't take the call) - Fast growth and race to add features seems to have created a back log on issues - Can't open a client account right from the calendar - Issues with the Quickbooks Online synch - Scrolling through a client's receivables is wonky (you have to click to load more transactions) > > Overall a good software with some excellent people in the company. They just need to slow down enough to ensure transitions from other software is done accurately, focus on service and resolving known issues before adding more features. I would choose this software again. ----- ### "Not worth what you pay for." — 4.0/5 > **Robert** | *20 March 2025* | Retail | Recommendation rating: 3.0/10 > > **Pros**: General day to day production management and sales. > > **Cons**: Pricing just keeps going up but the level of service does not. > > Good in the beginning but was not scalable and the prices went up over 25% in one year. ----- ### "Service AutoPilot -Invoice in bulk feature works great." — 3.0/5 > **Christina** | *10 December 2024* | Environmental Services | Recommendation rating: 3.0/10 > > **Pros**: The automated invoicing-able to invoice everything with one click. > > **Cons**: Syncing difficulties, having to duplicate invoice to reconcile on accounting software > > Service AutoPilot was beneficial for automation of invoicing however it was not specifically tied to our industry and there were several glitches that occurred after being set up. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/450206/Service-Autopilot?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/450206/Service-Autopilot) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data