--- description: Review of Reelo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Reelo | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Reelo](/software/450973/Reelo) # Reelo Canonical: https://www.softwareadvice.ie/software/450973/Reelo Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/450973/Reelo?page=2) > Reelo is a customer loyalty management software designed for small businesses. It allows them to create their own rewards program to incentivize customers. Reelo caters to various industries such as food and beverage, retail, fashion, and beauty and wellness. The software offers several features to help build customer loyalty. Businesses can send targeted marketing campaigns on popular channels like WhatsApp, email, and SMS using pre-built templates. They can also create a referral program to attract new customers. Additionally, Reelo provides an easy way for businesses to get positive online reviews, which can boost their online reputation. Another key feature is Reelo's customer insights capabilities. The software allows businesses to segment customers based on their behaviors and act on these insights in real-time. This helps businesses better understand their customers and tailor their marketing efforts accordingly. Overall, Reelo is a comprehensive loyalty management solution designed to help small businesses build lasting relationships with their customers. > > Verdict: Rated **3.7/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.7/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Reelo Technologies ## Commercial Context - **Starting Price**: ₹30,000.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: ₹30,000 annually - **Target Audience**: 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: India ## Features - API - Activity Dashboard - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Customer Activity Tracking - Customer History - Customer Profiles - Customer Segmentation - Customisable Branding - Customisable Templates - Email Marketing - Engagement Tracking - Loyalty Program - Multi-Channel Communication - Multi-Channel Marketing - Performance Metrics - Referral Tracking - Rewards Management ## Category - [Customer Loyalty Software](https://www.softwareadvice.ie/directory/4383/customer-loyalty/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.ie/software/105459/guusto) — 4.9/5 (3441 reviews) 2. [RepeatMD](https://www.softwareadvice.ie/software/427882/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.softwareadvice.ie/software/324113/kangaroo) — 4.9/5 (248 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.ie/software/278379/gift-card) — 4.8/5 (37 reviews) 5. [Boomerangme](https://www.softwareadvice.ie/software/501190/Boomerangme) — 4.8/5 (43 reviews) ## Reviews ### "Excellent CRM for retention marketing , feedback collection and whatsapp campaigns." — 5.0/5 > **Navin** | *6 November 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. Value for money. Gives lot of insights about customers, captures feedback, generates QR codes, automated whatsapp campigns, segments customer, integrates with billing software. > > **Cons**: Customer service. They need to work on thier customer service as they ticket resolution takes lot of time. But account manager is very active and respinsive. > > I am using it from last 3 years and it has helped our business grow. I will recommend this CRM software to all restaurant and retail businesses. ----- ### "Great loyalty tool for retail businesses" — 5.0/5 > **Muthukumar** | *5 November 2025* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Reelo makes customer loyalty easy and effective. The reward points system encourages repeat customers, and the automated messages help us stay connected with shoppers at the right time. Very simple to use and perfect for retail stores. > > **Cons**: Everything works well, but I wish automated messages supported Tamil, since many of our customers prefer it. > > Great experience. Reelo made it easy to manage customer loyalty and increased repeat customers for our store. ----- ### "Never use Reelo" — 1.0/5 > **Verified Reviewer** | *31 March 2026* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: I only liked their loyalty program; apart from this nothing else is working smoothly; there are so many bugs. > > **Cons**: The auto campaign doesn't work properly; my restaurant name in the message automatically gets changed to some other restaurant, and customers start getting messages with the wrong restaurant name. The tech team is not doing anything. > > Customers get loyalty cashback, which works fine. However, this work with other platforms, with 40% of the fees I paid to Reelo Terrible experience ----- ### "A Simple, Scalable Loyalty Platform That Delivers Results" — 4.0/5 > **Aniruddh** | *25 February 2026* | Food Production | Recommendation rating: 7.0/10 > > **Pros**: Turns Loyalty Into Real Business Impact, Extremely Simple for Customers, Strong First-Party Customer Data Ownership, Easy to Execute at Store Level, Scalable at Brand Level > > **Cons**: Deeper Customization for Advanced Campaigns, Lack of Richer Analytics \& Predictive Insights, Deeper POS \& Tech Integrations, Learning Curve for Strategic Use > > Overall, our experience with Reelo has been very positive. It has helped us turn customer loyalty into a structured, measurable program rather than a manual or discount-driven effort. The platform is easy for our teams to use, customers understand the rewards quickly, and we’ve seen stronger repeat behavior and engagement as a result. ----- ### "Grow the business with Reelo" — 5.0/5 > **Puneet** | *7 September 2024* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I like the customer care service the topmost. Features are also great. > > **Cons**: I have get the solution every time without any hurdle. > > After purchasing my subscription, I get my relationship manager \[sensitive content hidden\]. She has onboard my resturant and activate all features.Great Experience with her. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/450973/Reelo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/450973/Reelo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data