--- description: Review of Manager SE Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Manager SE | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Auto Repair Software](/directory/4261/auto-repair/software) > [Manager SE](/software/451162/Manager-SE) # Manager SE Canonical: https://www.softwareadvice.ie/software/451162/Manager-SE Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/451162/Manager-SE?page=2) > Manager SE is a web-based shop management solution designed for auto shop owners that helps streamline workflows and provides visibility of all shop activities. It provides access to a selection of digital parts catalogs, handling the parts ordering process. Manager SE generates reports and offers insights into revenue, sales and customer history, allowing data-driven decision making. It also facilitates contactless customer experience; with features such as text-to-pay and estimate approvals via text message. The platform includes productivity tracking tools that automatically monitor technician hours and performance. It enables staff to conduct digital vehicle inspections and identify customer cars using plate-to-VIN decoding on their mobile devices. > > Verdict: Rated **4.1/5** by 78 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 78 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Mitchell 1 - **Founded**: 1918 ## Commercial Context - **Pricing Details**: Please contact Mitchell 1 for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Appointment Scheduling - Billing & Invoicing - CRM - Customer Database - Customer History - Customisable Reports - Inventory Management - Job Tracking - Labor Rates - Maintenance Scheduling - Parts Management - Point of Sale (POS) - Progress Tracking - Purchase Order Management - QuickBooks Integration - Quotes/Estimates - Repair Tracking - Reporting & Statistics - Scheduling ## Integrations (3 total) - ProDemand - SocialCRM - XCharge ## Support Options - Knowledge Base - Chat ## Category - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) ## Related Categories - [Auto Repair Software](https://www.softwareadvice.ie/directory/4261/auto-repair/software) - [Body Shop Management Software](https://www.softwareadvice.ie/directory/71/auto-parts-store-software/software) ## Alternatives 1. [ARI](https://www.softwareadvice.ie/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.ie/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.ie/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.ie/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.ie/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "EXCELLENT PRODUCT, GREAT CUSTOMER SERVICE" — 5.0/5 > **Kevin** | *11 January 2018* > > **Pros**: I'VE BEEN USING THIS SOFTWARE FOR 17 YEARS AND WOULD NOT USE ANOTHER PROGRAM TO MANAGE MY AUTO REPAIR BUSINESS. THE CUSTOMER SERVICE IS GREAT, I'VE NEVER HAD AN ISSUE THAT 1 PHONE CALL DID NOT RESOLVE. YOU WILL NOT BE DISAPPOINTED. > > **Cons**: SOME OF THE REPAIR PROCEDURES ARE A LITTLE VAGUE, BUT A GOOD TECHNICIAN CAN ALWAYS FILL IN THE GAPS ON THE REPAIR. ----- ### "Easy to use and efficient" — 5.0/5 > **Jeff** | *8 March 2025* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: The ability to write repair estimates, look up labor times and parts costs all from one program > > **Cons**: Nothing really, it’s a really complete program ----- ### "Solid Product" — 3.0/5 > **Josiah** | *28 October 2024* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: Very capable shop management software that includes many amenities. > > **Cons**: Software is dated and does not offer many of the latest options that make customer communication and presentation in the current century. Many of the settings need to accessed through different menus. It can be complicated to understand how to change some of the settings. > > Mitchell is a well rounded program that is efficient to use after you learn some of its intricacies. It was a decent product that served us well. While it does not offer the features that many of the most up to date shops need, it does well for many. ----- ### "mitchelle manager the best choice for the middle ground" — 5.0/5 > **Jason** | *3 June 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: fairly easy to use and navigate, diagnostics is pretty good. middle ground between alldata and identifix > > **Cons**: when compared to its main competetors it is a middle ground solution the best of both worlds i guess. > > postive. its vendor integration makes parts sourcing and ordering effortless ----- ### "Mitchell Manager SE" — 5.0/5 > **Matthew** | *28 February 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Easy to use. There's a place for almost any kind of customer or vehicle information. Easy to customize WIP screen by user. Lots of useful reports for reporting metrics to outside CRM companies or in house marketing. EXCELLENT CUSTOMER SUPPORT\! Full of features for tracking every imaginable metric. The software platform is always evolving and updating with new features. Best feature of all: Integration with the digital inspection platform Bolt On Technology. > > **Cons**: The layout of parts and labor in "estimate" or "invoice" is very poor. For some reason, it puts parts on one side of the sheet and labor on the other instead of just presenting each job as an item. This format is confusing and hard to read. The font for the final dollar amount is so small it seems slightly deceptive. I've begged Mitchell to get with the program and offer another format. The good news is that if you have Bolt On it can generate a sensible and good looking invoice. > > We've tried other automotive shop software companies and always come back to Mitchell. Been using them since 2013 because it works well. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/451162/Manager-SE?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/451162/Manager-SE) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data