---
description: Review of Managed Service Providers (MSPs) Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Managed Service Providers (MSPs) | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/4296/itsm/software) > [Managed Service Providers (MSPs)](/software/451267/Managed-Service-Providers-MSPs)

# Managed Service Providers (MSPs)

Canonical: https://www.softwareadvice.ie/software/451267/Managed-Service-Providers-MSPs

> Sunrise's Managed Service Providers (MSPs) is a comprehensive solution designed for IT service providers, technology companies, and shared service organizations. This single platform offers complete control and visibility over service delivery. It empowers MSPs to streamline operations, optimize resources, and elevate the quality of service they provide to their clients.

The software includes over 30 configurable modules. These tools equip service providers with the functionality they need to manage their operations effectively. Advanced features such as dynamic searching, complex SLA management, and a customizable self-service portal enhance the operational efficiency of MSPs. This allows them to deliver exceptional service and ensure their clients can thrive. The platform's reporting options provide the right information at the right time, enabling service providers to make data-driven decisions and drive continuous improvement.

The MSP solution also offers contract and supplier management capabilities. This helps service providers effectively manage the complexities of multiple customer and vendor agreements. This ensures they can deliver on commitments, maintain compliance, and invoice customers accurately, all while streamlining business operations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Sunrise Software
- **Founded**: 1994

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- API
- Alerts/Notifications
- Change Management
- Client Portal
- Configuration Management
- Contract/License Management
- Customisable Reports
- Dashboard
- Help Desk Management
- IT Asset Management
- Incident Management
- Problem Management
- Project Management
- Real-Time Analytics
- Real-Time Notifications
- Real-Time Reporting
- Release Management
- Remote Monitoring & Management
- Resource Allocation & Planning
- SSL Security

## Integrations (18 total)

- Automox
- ChatGPT
- Docusign
- Jira Integration+
- Lansweeper
- Mailchimp
- Microsoft 365 Copilot
- Microsoft Exchange
- Microsoft Intune
- Microsoft Planner
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft SharePoint
- Microsoft Teams
- Pipedrive

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)

## Related Categories

- [Information Technology Service Management (ITSM) Tools](https://www.softwareadvice.ie/directory/4296/itsm/software)
- [Service Desk Software](https://www.softwareadvice.ie/directory/4256/service-desk/software)
- [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software)
- [MSP Software](https://www.softwareadvice.ie/directory/4553/msp/software)

## Alternatives

1. [NinjaOne](https://www.softwareadvice.ie/software/349671/ninjarmm) — 4.7/5 (282 reviews)
2. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (685 reviews)
3. [Atera](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (446 reviews)
4. [JIRA Service Management](https://www.softwareadvice.ie/software/116349/jira-service-management) — 4.5/5 (763 reviews)
5. [Autotask PSA](https://www.softwareadvice.ie/software/193903/autotask-psa) — 4.3/5 (155 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/451267/Managed-Service-Providers-MSPs)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/451267-Managed-Service-Providers-MSPs/> |
| en-AU | <https://www.softwareadvice.com.au/software/451267/Managed-Service-Providers-MSPs> |
| en-GB | <https://www.softwareadvice.co.uk/software/451267/Managed-Service-Providers-MSPs> |
| en-IE | <https://www.softwareadvice.ie/software/451267/Managed-Service-Providers-MSPs> |
| en-NZ | <https://www.softwareadvice.co.nz/software/451267/Managed-Service-Providers-MSPs> |

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