---
description: Review of itmX crm suite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: itmX crm suite | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/4153/crm/software) > [itmX crm suite](/software/451622/itmX-crm-suite)

# itmX crm suite

Canonical: https://www.softwareadvice.ie/software/451622/itmX-crm-suite

> With the itmX crm suite, you can take your customer relationships to a whole new level. As the only fully integrated CRM for SAP ECC or S/4HANA, you benefit from a perfect user experience including a real-time 360° view of your customers - without any interfaces. No matter when, where and how you work - itmX crm connects all the people, data and processes of your entire company. What makes it special: You keep your data on premise and work device-independently in the Microsoft Azure framework in the cloud. Whether in Outlook, Teams or SharePoint - you always have an overview of your customer data and processes and, thanks to AI-driven processes, your sales activities will be more productive than ever before.  

In a nutshell: Duplicate data storage and complex interfaces are in the past. In return, you get a genuine 360° view of all marketing, sales, service and commerce processes as well as the opportunity to use intelligent AI processes to give your sales team more time to sell.  

itmX marketing:

Increase your conversion rate. With itmX marketing get to know your leads and customers even better. Educate your customers throughout the entire customer journey and provide your employees with useful tools for lead nurturing, campaign management, and marketing automation.

itmX sales

With itmX sales you already have a complete overview today of what will be on your customers’ minds tomorrow. From lead and pipeline management to opportunity management, visit and task management, you can fully map all processes. In this way, leads will soon become satisfied customers\!

itmX service

Strengthen your customer relationship by digitizing your service processes and generate new business opportunities in service – even on the go thanks to direct access to your SAP ERP. This way, your service technicians have an overview of all relevant information at all times.

itmX commerce

Ensure the perfect user experience with your own webshop and a comprehensive customer portal. In addition to viewing orders and invoices, your customers also benefit from historical data and the ability to order spare parts themselves easily and easily.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: itmX GmbH

## Commercial Context

- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- A/B Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Ad hoc Query
- Ad hoc Reporting
- Alerts/Notifications
- Batch Processing
- Benchmarking
- CRM
- Calendar Management
- Calendar/Reminder System
- Campaign Analytics
- Campaign Management
- Collaboration Tools
- Contact Database
- Contact Management
- Conversion Tracking
- Customer Journey Mapping
- Customisable Branding

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)

## Related Categories

- [CRM Systems](https://www.softwareadvice.ie/directory/4153/crm/software)
- [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software)
- [Contact Management Software](https://www.softwareadvice.ie/directory/434/contact-management/software)
- [Business Intelligence Platform](https://www.softwareadvice.ie/directory/4336/bi/software)
- [Lead Management Software](https://www.softwareadvice.ie/directory/1682/lead-management/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.ie/software/128326/bitrix24) — 4.2/5 (990 reviews)
2. [Dynamics 365](https://www.softwareadvice.ie/software/106335/microsoft-dynamics-crm) — 4.4/5 (5822 reviews)
3. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2041 reviews)
4. [monday.com](https://www.softwareadvice.ie/software/131008/monday-com) — 4.6/5 (6035 reviews)
5. [Mailchimp](https://www.softwareadvice.ie/software/111921/mailchimp) — 4.5/5 (17603 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/451622/itmX-crm-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/451622-itmX-crm-suite/> |
| en-AU | <https://www.softwareadvice.com.au/software/451622/itmX-crm-suite> |
| en-GB | <https://www.softwareadvice.co.uk/software/451622/itmX-crm-suite> |
| en-IE | <https://www.softwareadvice.ie/software/451622/itmX-crm-suite> |
| en-NZ | <https://www.softwareadvice.co.nz/software/451622/itmX-crm-suite> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"itmX crm suite","description":"With the itmX crm suite, you can take your customer relationships to a whole new level. As the only fully integrated CRM for SAP ECC or S/4HANA, you benefit from a perfect user experience including a real-time 360° view of your customers - without any interfaces. No matter when, where and how you work - itmX crm connects all the people, data and processes of your entire company. What makes it special: You keep your data on premise and work device-independently in the Microsoft Azure framework in the cloud. Whether in Outlook, Teams or SharePoint - you always have an overview of your customer data and processes and, thanks to AI-driven processes, your sales activities will be more productive than ever before.  \n\nIn a nutshell: Duplicate data storage and complex interfaces are in the past. In return, you get a genuine 360° view of all marketing, sales, service and commerce processes as well as the opportunity to use intelligent AI processes to give your sales team more time to sell.  \n\nitmX marketing:\n\nIncrease your conversion rate. With itmX marketing get to know your leads and customers even better. Educate your customers throughout the entire customer journey and provide your employees with useful tools for lead nurturing, campaign management, and marketing automation.\n\nitmX sales\n\nWith itmX sales you already have a complete overview today of what will be on your customers’ minds tomorrow. From lead and pipeline management to opportunity management, visit and task management, you can fully map all processes. In this way, leads will soon become satisfied customers!\n\nitmX service\n\nStrengthen your customer relationship by digitizing your service processes and generate new business opportunities in service – even on the go thanks to direct access to your SAP ERP. This way, your service technicians have an overview of all relevant information at all times.\n\nitmX commerce\n\nEnsure the perfect user experience with your own webshop and a comprehensive customer portal. In addition to viewing orders and invoices, your customers also benefit from historical data and the ability to order spare parts themselves easily and easily.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0e80213e-b8a3-4751-9ad1-af30beb3850f.png","url":"https://www.softwareadvice.ie/software/451622/itmX-crm-suite","@id":"https://www.softwareadvice.ie/software/451622/itmX-crm-suite#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.ie/software/451622/itmX-crm-suite#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Systems","position":2,"item":"/directory/4153/crm/software","@type":"ListItem"},{"name":"itmX crm suite","position":3,"item":"/software/451622/itmX-crm-suite","@type":"ListItem"}]}]}
</script>