About Mend











Mend pricing
Mend does not have a free version and does not offer a free trial.
Alternatives to Mend
All Mend Reviews Apply filters
Browse Mend Reviews
All Mend Reviews Apply filters

- Industry: Food & Beverages
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
-
Review Source
First time using this
So far I have a positive experience but I havent used it at all
Pros
I like that it was easy to use, I got text and email links for a video call so I got options to use
Cons
Its a very bright display I dont know If a "dark mode" is available but it would help
- Industry: Individual & Family Services
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Mend counseling really helps
Plesant and effective. Not much more to say
Pros
Easy.to use. Secure. Allows me to meet from the comfort of my home.
Cons
Sometimes there are connection issues. I also widh it would tell me if my provider us running late instead of me just waiting without knowing.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Blunt truth
I will prefer not to use it.
Pros
I used it only because I was forced to for a telemedicine appointment. It allowed me to complete the appointment.
Cons
Yes! It could be less invasive! It could allow the use of hyphenated names. It could give a bit more choice and context. I just wanted to get an appointment set up and completed in a timely manner. I don't want yet another software "relationship" that reduces my control over my personal, sensitive information and potentially multiplies my exposure to hacking, misuse, or abuse!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Grateful 🙏🏻
Overall very positive. So glad someone figured out a way to make this type of technology be HIPAA compliant.
Pros
That, when I am my most depressed and least able to get out of bed but in MOST need of seeing my therapist, Mend allows me to do that therapy from my bed. I am incredibly grateful.
Cons
The slightly more noticeable (than in other video calling software) lag in transference of sound which, especially in group settings, causes a lot of unnecessary talking-over-each-other
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Love Mend Telehealth Communication!
I’ve used it for years, and it’s been consistently excellent!
Pros
Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years.
Cons
The viewing screen doesn’t expand to a full screen dimension.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for Free Trial
-
Review Source
Top Tier Care
It was a great first time experience. The Doctor provided Stellar care. It felt like we built a rapport over the phone. If I had an opportunity to have her as my Doctor I feel like my care would be in great hands.
Pros
I felt the care come through the phone. I felt that the Doctor really genuinely cared for my Wellness.
Cons
Simply, that it was over the phone. I’m I’ve never done virtual care and much prefer person to person…but in this case it was a great experience.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Ms. Thomas of Group Home- Thomas Choice Care
1- 10 10- being best 10. Our overall experience was great. Its always nice seeing- Ms. [sensitive content hidden]- she knows our Client and well known to his case - which helps him receive the best care.
Pros
We love the convenience of Mend for our Client
Cons
The sound for the classes was absent. However the sound for the Clerk/MA and Provider were audible and of good quality.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Happy patient
Very quick and thorough.
Np listened to my symptoms.
Prescribed something to not affect my allergies
Pros
Very easy to schedule and get answers to my issue
Cons
Getting clocked out of of registering and needing chat assistance
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Very Helpful Resource
Amazing so far. I have a follow up tomorrow and in a week and I’ll have a better understanding.
Pros
All in all it was a positive experience. The provider was compassionate and receptive to my needs. I needed this.
Cons
I don’t have anything negative to say at this time.
- Industry: Food & Beverages
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Great experience
Overall great experience with the nurse and the doctors I would definitely recommend them !
Pros
The provider dr.potter was so caring and supportive made sure I got seen and her nurse personally called me to check on me that is amazing and I really feel like they care
About me and my recovery!
Cons
The connection with my phone at times with me and there computers
- Industry: Mining & Metals
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
My thoughts an opinions
I feel a lot better im moving forward an taking the steps i need to to better myself an my life for me an my children to be in my life everyday
Pros
I didnt have to worry about the anxiety of going around other people in an office or how im goin to get there an back or waiting to be seen.
Cons
I couldnt hear very well i had to hold the phone to my ear so i wasnt on the video so i wasnt able to make eye contact and talk to my counselor.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Great customer service but poor technology quality
Tech needs major improvement, but communication was superb.
Pros
Customer service comfortability, documenting and charting appropriately, specific questions asked and answered, clarifications understood, flexibility to adjust scheduling; very personable.
Cons
Terms of services - use of Telehealth only available through consent, though terms state the patients info is not fully protected via emails and texts msg.
Also, poor video quality - made it slightly uncomfortable not being able to see myself on the screen, as well as barely any visibility of the person I spoke with due to being an almost microscopic size.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
-
Review Source
Virtual Call for symptoms of cold
Enjoy it; watched some videos while in the waiting room chat. Pleasant conversation with the physician.
Pros
Very communicative, have never used virtual. Liked very much
Cons
The only issue we had; was that the camera froze while talking. Other than that everything was good.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Mend Review take 1
It's cool. Better than going in. No coodies to pickup and privacy of my own environment.
Pros
Seeing my Drs face. Privacy and comfort of my own digs. Safe.
Cons
When I hit the wrong "go back" button and loose my video. I have to start all over because it closes.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Monthly for 2+ years
-
Review Source
Convenient and helpful
Pleasantly surprised to be seen early and same day. Great experience.
Pros
Very friendly and knowledgeable staff. Quick and easy.
Cons
No issues with visit, very good overall experience
- Industry: Mental Health Care
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
5 star just so good as an app very easy tonuse, easy instructions overall a very good...
Good experience i like how easy it is to use an communication with ur physician. I like how it has easy steps to follow. An saves some information privately
Pros
Its easy too use very helpful. Easy to speak with yout physician and nice to talk an see someone in real time. Not just a recorderd or prerecorderd video.
Cons
I dont like the video at beginning where it repeats same info. I also understand that some edlery may need itr r epeated if they know how to use it.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for Free Trial
-
Review Source
Patient review
Pros
Clear reception once we were able to establish the connection. Mend did help us work out the issue.
Cons
The initial connection took some time to resolve. 5 minutes. I feel if this portal was open to enter at least 10 minutes before the meeting this issues could have not interfered with the meeting time.
- Industry: Electrical/Electronic Manufacturing
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Good way to seek and find help
Very good and is convenient for timing for me.
Pros
It is good with the video to see the therapist and his reactions in real time.
Cons
Sometimes I lose the invitation in my email.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
An awesome experience
I love my overall experience with [sensitive content hidden] and the one that does my appointments sheeting up. They are very caring and very helpful. The doctors are amazing and caring.
Pros
[sensitive content hidden] was very caring and understanding. Love her concern for me.
Cons
Going to fast need to write down information down
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for Free Trial
-
Review Source
Simply easily
No problems, easy to use and self explaining
Pros
Ease of use, application is so very easy to use.
Cons
Too easy, almost simple. Even a child could comprehend.
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
Satisfied with Mend
Excellent communication and a very relaxed atmosphere. Ease of use a plus to my experience
Pros
Professional and friendly environment, ability to communicate is very easy
Cons
Nothing I can think of that I didn’t like about my visit
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
-
Review Source
Mend Review
It's been a game changer when it comes to visiting with a doctor and has caused less stress.
Pros
I appreciate how time efficient Mend is. I enjoyed hearing about my test results through a Zoom like conference.
Cons
My microphone wasn't working, which is odd because it worked with everything else that needs a microphone.
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Therapy with [sensitive content hidden]
There is a bit of 'redundancy' to getting on with [sensitive content hidden] this first time. I'm guessing it will all sort out going forward
Pros
Seems like a pretty good system. [sensitive content hidden] seems to be a very good therapist. We had a good session I think (I did all the talking!).
Cons
Nothing I can think of. A bit too busy before this first visit but it is probably actually good, because it insures that I show up!
- Industry: Human Resources
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Excellent Service
Was promot, timely, quick, and the staff actually LISTENED
Pros
Very efficie t and patient friendly. Great staff!
Cons
I have no criticizms. Could not have asked for a better experience
- Industry: Military
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
A+ experience as a first time user
Extremely satisfying overall, I will be a repeat client
Pros
Easy, personal, convienment as I made my appointment at 2am
Cons
As a newb to the system it took 2 tries to see the provider
- Industry: Writing & Editing
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Trust and Understanding
My husband and I moved to Honolulu from NYC because our grandson was born here! He was born the same day my brother was killed in a car crash on a mountain road, speed limit 75 mph. I'm still going through early grief after the shock. But Mend therapy helps me embrace the joy and love of Honolulu even as I'm enfolded by brother's sudden death.
Pros
[sensitive content hidden] is sympathetic, reassuring, and even inspiring when I discuss my worries with her. She helps me recognize my limits correctly so I'm less likely to interfere even when I know my efforts may backfire. She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily challenging time.
Cons
Sometimes my internet connection or hers interrupts us, but even if I cannot see her and she cannot see me, we talk things through. Trust and clear communication are not disrupted by intermittent outages. Generally, I'm someone who prefers "in person" consultation, but my schedule is busy and no doubt hers is busier. This works for me.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
Thankful and grateful
Appreciate all the help I’m getting! I am so so so so need and to know that there is a group that has my back is an espresso positive and reassuring I can’t even describe….
Pros
I am appreciating the ease to get mental health help… Though there has been some rocky parts pertaining to my ADHD… Everyone has come together to make sure I am taken care of so far
Cons
I had a bad experience with trying to get my ADHD medicine figured out meaning I had to meet with the doctor and get that scheduled and I was told that that wouldn’t be possible at first… But it all got figured out so I’m grateful however it did cause me, extreme anxiety
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Thank you!
Inspirational hope excited great communication
Pros
Easy to use best virtual session medically i have ever experienced.
I have tried virtual psychotherapy psychiatrist primary doctors and not satisfied with my experience. This is working for me. But could also be because I'm not depressed anymore ?
Cons
I don’t know. I haven't had much experience with virtual. I usually prefer in person, probably because of my age? Modern technology sure makes life easier sometimes!!
- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Mend Initial Review
Very functional and useful in initial use
Pros
Ease of use and multi-functional facets in one program
Cons
Haven't found any issues in initial use of service
- Industry: Consumer Services
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
[sensitive content hidden] is the bestest!
This service was finally offered to me months after trying to get my psychiatrist appt moved from August to April. Then my [sensitive content hidden] appointment was moved back to [sensitive content hidden]. Mind you i had been needing in since April. [sensitive content hidden] was the lifeline I needed and she helped me without judging me.
Pros
Convenient, easy, i feel like it was a high quality session even over video. I got more compassion from [sensitive content hidden] then my last in person psychiatrist visit.
Cons
Showing my face. I hatr crying when others can see me. I dont care pretty.
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
It has helped immensely
It has allowed me to seek help for my mental health issues in spite of having limited transportation
Pros
Ability to continue to work on my mental health even though I can't always make it to a traditional appointment. It has literally been a lifesaver.
Cons
The call quality isn't always the best...
- Industry: Events Services
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
First Review
It is good my doctor that i was linked with seemed to have been linked with me based on the type of person i could interact with better idk if that was the case but i got a good doctor
Pros
My doctor, and the ability he showed to keep me feeling positive about everything involved
Cons
Sometimes its not easy speaking with the newer employees that answer the phones to shedule new appointments, i used to be able to be redirected immediately to a nice nurse for rescheduling now that isnt done
- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Incredible listener , incredible advice
Pros
[sensitive content hidden] really listened, and that meant a lot to me.. I’ve been holding onto past traumas, and I feel he’s perfect for me to open up to. It just depends on pricing because I’m really struggling financially.
Cons
[sensitive content hidden] listened to me, and complimented me on my level of awareness, willingness to open up , and he is going to try everything to figure out a way for me to take classes without it hurting my pockets.. 10 out of 5 stars for him!
- Industry: Philanthropy
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Easy Peasy
I like it. Thank you!!!
Pros
It's quick, simple, and easy. This service really saves me hours of time looking for someone to take me to the appointment, or worse, trying to walk there which is nearly impossible.
Cons
Occasional tech issues, but normally it's easily fixed by just logging out and back in.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Overall review
Highly recommend [sensitive content hidden] Amazing guy
Pros
[sensitive content hidden] moral and social values. He’s also very understanding of almost any situation regarding personal or professional. Love him like my second dad. Keep up the great work dude you always seem to find a way to uplift me when I’m obviously feeling down. Love it. Thank you and the team so much
Cons
That I can’t see yall daily, sometimes I wish I had yall on speed dial haha
- Industry: Legal Services
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Many Thanks to Mend and [sensitive content hidden]
Bumpy at first, but after settling into your system and finding a practitioner who is clearly taking care of me has been magic.
Pros
The continuity with [sensitive content hidden] has been very helpful. I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication management and general wellbeing.
Cons
Honestly, I am so grateful for this assistance, I have no complaints. I don't even know how I would or could improve this service at present. Thank you, thank you, thank you.
- Industry: Automotive
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
My honest and objective review of Mend
It was great this time around. Once I had an audio issue because someone called in the middle of my session. But maybe that was a mistake on my end. I'm not sure.
Pros
Easy to use. The link I got and clicked on guided me step by step which was a relief.
Cons
Connection worried me. Sometimes the bars would go from full green to two red and even one red so it worried me that there will be some audio issues.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
-
Review Source
[sensitive content hidden] is an asset to Mend.
It was a productive and pleasant session. [sensitive content hidden] is easy to talk with and very understanding.
I have appreciated association with Mend.
Pros
[sensitive content hidden] is very supportive and warm. She stays aware of medication needs, and renews them promptly.
[sensitive content hidden] is agreeable for either in person or visual visits.
I look forward to our visits.
Cons
I have no objections to the opportunities for support with Mend.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Monthly for 1+ year
-
Review Source
Awesomeness
I loved it. Thank you mend for allowing me to get help with my mental health.
Pros
The privacy of my own home. Being a mother of multiple children its always so hard to go into the office. Thank goodness for this being mental health is needed but not every mother wants to bring all there children along.
Cons
Had nothing i didnt like. This is trule so convenient.
- Industry: Retail
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Balancing Work and life during challenges
My overall experience with Mend has been professional and progressive and positive. I would call my friends to use Mend. Mend has helped me get my life back in order and has been a beneficial factor in my mental health progressiveness.
Pros
I have connection with counselors and doctors that I do need to see it is detrimental that I see you my doctors on time for therapy and psychotherapy and medication management to regularly save my emotional, psychological, and outright life.
Cons
If party on the other line is going to be late there should be a cartoon or something so the patient on the other line would know that they're coming and just haven't forgot about you.
- Industry: Construction
- Company size: Self Employed
- Used Monthly for 1+ year
-
Review Source
Eric:s safety net
Wonderful ! It's always an easy connection to do . ( As I'm a rookie with computer operations )
Pros
My prescribed Doc. ( [sensitive content hidden] ) She is an Angel from Heaven looking out for Me. My limitations on transportation I can comunicate with her from my home...
Cons
N/A I have nothing to add on this topic
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Thank you [sensitive content hidden] and Mend.
Incredibly effective help by world class, caring health care providers.
Pros
I like being able to have an appointment wherever I happen to be at that moment; in the car, at home, etc. Also my provider [sensitive content hidden] is incredible at what she does. In my opinion, getting to work with someone who cares as deeply about her patients as [sensitive content hidden] does has been a life-changing experience for me. I would recommend [sensitive content hidden] to anyone who might be seeking help in this way.
Cons
I cant think of a single thing about this service that I would change.
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for Free Trial
-
Review Source
Health and diet
She gave me a lot of examples on what can I do or not.
Pros
She was very knowledgeable and attended to all my questions.
Cons
Overall everything was good. She always asked me questions and between the conversations
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Future of Medicine and I love it!
Definitely the new age of medicine for us who live such busy lives with kids and work.
Pros
Very easy to use. Convenient and prompt.
Cons
The screen was tiny for my face. I kept feeling the need to adjust my face to fit
- Industry: Graphic Design
- Company size: Self Employed
- Used Monthly for Free Trial
-
Review Source
Yearly health visit.
It was a pleasant experience, nurse was nice, receptive and easy to work with.
Pros
Easy to use, lady I worked with was very easy to talk with, she was quite pleasant, and laughed at some of my silliness.
Cons
I have no earthly idea what this is going to cost. It was a requirement by my new insurance, Wellcare. I know absolutely nothing about Wellcare, but it was recommended by an insurance agent, Becky, over the phone. So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea what it is going to cost or who is going to pay for it. No one prepared me for working with Wellcare.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Great Application
My experience has been from a patient's point of view and applies to the internet quality and the physicians' repore, and all those aspects are great.
Pros
Everything is in one space to accomplish desired goals.
Cons
There is nothing that I can think of while using the application.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 1+ year
-
Review Source
JANUARY 17 2025 PATIENT REVIEW
It was a pleasant conversation regarding a wide variety of my health topics that provided me with useful and personal information.
Pros
The ease and convenience of having the session from my home computer.
Cons
There was not anything that comes to mind.
- Industry: Animation
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Wisdom and experience = healing
I truly appreciate having a therapist as good as [sensitive content hidden]. She is one in a million and you should be proud to have her on your team.
Pros
[sensitive content hidden], my therapist, is the most depthful and knowledgeable therapist that I have ever worked with. Her guidance and insight have been key to my healing progress. She can zero right in on the matters at hand and provide useful actions to take. Her sole interest is to make the healing permanent, not to keep a perpetual client.
Cons
So far I have no dislikes about the service. Maybe that the sessions are conducted via video rather than in person. I’m not sure if a layer of connection is lost by the remote nature of the process.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Weekly for 6-12 months
-
Review Source
Behavioral Health Therapist
My therapist, [sensitive content hidden]
was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and anxiety driven to a clean, healthy, positive life so I could be a better support for my wife and child.
Pros
The ease of use for meeting with my therapist weekly.
Cons
Signing the agreements every time. I feel like once is enough for that. Also, the mend birthday entry didn’t allow autofill.
- Industry: Environmental Services
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Venus Smith EIT opinions
Wonderful and life changing
Pros
All the features seem to be advantageous to my overall mental toughness and stability.
Cons
I don't have anything to criticize about this service.