--- description: Review of Mend Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mend | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Applied Behavior Analysis Software](/directory/3895/aba/software) > [Mend](/software/45193/mend) # Mend Canonical: https://www.softwareadvice.ie/software/45193/mend Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.ie/software/45193/mend?page=2) > Launch your Behavioral Health Telemedicine program today. Mend is the \#1 cloud-based CCBHC / CMHC communication solution that enables patients and providers to connect and share files, messages, assessments, photos and data. Users and providers can use video conferencing and live chat tools on desktop or mobile devices. The solution makes use of HIPAA-compliant messaging, video conferencing, and file sharing. Users can share information with patients or within the organization using a drag-and-drop interface to upload files and invite patients to chat using email links. Mend can also be used to collect health information from patients like consent forms, medical histories, scanned images of identification, case management documentation, and more. The solution can be integrated with other software and services including electronic medical record platforms, practice management solutions, pharmacy management software, lab information providers, insurance providers and more. > > Verdict: Rated **4.6/5** by 920 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 920 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mend VIP - **Location**: Orlando, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Launch MendFree or request a custom demo for MendEnterprise. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Puerto Rico, US Virgin Islands, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Automated Scheduling - Bill Payment - Billing & Invoicing - Calendar Management - Calendar Sync - Call Reminders - Care Plan Management - Care Summaries - Charting - Chat/Messaging - Client Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Applied Behavior Analysis Software](https://www.softwareadvice.ie/directory/3895/aba/software) ## Related Categories - [Applied Behavior Analysis Software](https://www.softwareadvice.ie/directory/3895/aba/software) - [Patient Management Software](https://www.softwareadvice.ie/directory/3489/patient-intake/software) - [Patient Engagement Software](https://www.softwareadvice.ie/directory/3429/patient-engagement/software) - [Appointment Reminder Software](https://www.softwareadvice.ie/directory/3557/appointment-reminder/software) - [Appointment Scheduling Software](https://www.softwareadvice.ie/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Doxy.me](https://www.softwareadvice.ie/software/85649/doxy-me) — 4.6/5 (1227 reviews) 2. [TherapyNotes, LLC](https://www.softwareadvice.ie/software/5615/therapynotes) — 4.7/5 (969 reviews) 3. [TheraNest](https://www.softwareadvice.ie/software/390303/theranest) — 4.4/5 (1051 reviews) 4. [AdvancedMD for Mental Health](https://www.softwareadvice.ie/software/66045/advancedmd) — 4.0/5 (7 reviews) 5. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) ## Reviews ### "First time using this" — 5.0/5 > **Jose J** | *15 March 2024* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: I like that it was easy to use, I got text and email links for a video call so I got options to use > > **Cons**: Its a very bright display I dont know If a "dark mode" is available but it would help > > So far I have a positive experience but I havent used it at all ----- ### "Mend counseling really helps" — 5.0/5 > **Kristen** | *17 December 2024* | Individual & Family Services | Recommendation rating: 10.0/10 > > **Pros**: Easy.to use. Secure. Allows me to meet from the comfort of my home. > > **Cons**: Sometimes there are connection issues. I also widh it would tell me if my provider us running late instead of me just waiting without knowing. > > Plesant and effective. Not much more to say ----- ### "Good product" — 5.0/5 > **Bethany** | *22 December 2018* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well. > > **Cons**: You do need to have a strong internet connection for it work really well. This can be pretty frustrating when you don't or strong internet is not available in certain areas of the country. > > My overall experience with Mend has been great\! I am able to see clients from all over the country. No matter if I am traveling or at a different office, I am able to have full therapy sessions. ----- ### "Mend" — 5.0/5 > **Jennifer** | *12 July 2020* | Consumer Services | Recommendation rating: 5.0/10 > > **Pros**: Mend is very easy to use when getting into touch with your doctor. I only used this software once to go over my X-rays on my back. I like that you can use this on your computer or your cell phone, makes it very convenient. You have ton's of different chat tools and can video chat with your doctor while going over results. > > **Cons**: The downer of this software is how much is it. I think the price rounds around $100 to $200 bucks which is way to pricey for me, and there's no way I could afford that especially when there is so many different ways over the computer or your cell that you can use to talk to your doctor. My doctor wanted me to use this software to be able to access my X-Rays and see what's going on which is why is was free for me just this once. > > My overall experience with Mend was helpful, a lot of other software don't give you the tools to be able to show X-rays and other documents that your doctor would want to share with you. ----- ### "Mend Review" — 5.0/5 > **Jaden** | *14 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Convenience Steady Connection- presented no problems accessing the system. The ease of use is fantastic. > > **Cons**: No cons- recognized at this time- we have been using the program for many years and the connections are better. > > We us Mend Monthly for our Special Needs Client/Medication Reviews. Mental Health care and Therapy. This Mend System helps ensure their care. ----- Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.ie/software/45193/mend?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/45193/mend) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data