Paylocity

Pros

Excellent service is provided to customers. Every time I've had to contact customer support, I've been blown away with the kind of service I've received. I've never had to wait more than a minute to get an answer to a query I've had.

Cons

There isn't anything about Paylocity that bothers me. Everything is explained clearly and in terms that a newbie can grasp. Those links to assistance are a big help. Additionally, navigating the menus and links is simple. Simple and obvious in its construction.

Pros

The team that supports us is friendly, responsive and helpful.

Cons

WE still have hiccups in setting up approvals for PRO/timesheets that we cant seem to overcome. There a a few wrinkles in the system that make no sense to me!

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

There is a decent amount of information in Paylocity if your organization utilizes it.

Cons

It can be difficult to navigate when you do not use the program often. Messages that are created from Paylocity and emailed to employees do not include the full message in the email, preventing employees from reading the entire message without having to open Paylocity.

Pros

Paylocity has allowed us to customize a lot about our company site/setup. I spend most of my time in the Onboarding side of things and being able to customize the onboarding tasks is really helpful.

When it comes to the Employee's side of Paylocity, it is relatively straightforward and user-friendly. The site is easy to navigate and when needed, the support team is very friendly and usually quick to respond.

Cons

There is definitely room for improvement within Paylocity. It seems like a lot of functions, features, and even naming conventions are a bit more complicated than they need to be. In the onboarding side, setting up onboarding event packets, tasks, or templates is a TOTAL PAIN. The process is cumbersome and you can't delete certain things once they're created. The builder for customizing onboarding tasks 100% needs some help and could be a lot more user friendly if Paylocity were to copy a builder-setup like SurveyMonkey.

Pros

I love how you can track your hours, how you can communicate with other staff member and how you can see and request time off.

Cons

So far I cannot say there are any cons its been the best pay role app I've ever used.

Pros

I liked there was an app that I could access on my smartphone.
I liked that it was able to display what I mostly wanted to know and access on the dashboard after logging in and could hide my pay amount.
It can integrate with other services.

Cons

I don’t like the UI very much in the website and the app. I ended up not using the app all that much on my phone and used the website on my computer.
My managers had lots of trouble getting things figured out with the performance reviews and mine ended up being months late.

Pros

Easy to use. A forgiving system for the novice user. HRIS language and easy to follow built in workflows. Payroll functions were amazing!

Cons

Support hours were based on CST. There is no emergency number or option for after hour questions

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

Easy to navigate on phone or pc
Fun community section to celebrate staff

Cons

Loading issues and errors with geofences

Pros

It's very user friendly and the phone app is very convenient

Cons

that hours are given in fractions and not in hours and minutes. Example 1.25 hours is not 1 hour and 25 minutes but 1 hour and 20 minutes. That is confusing for employees

Pros

Paylocity is easy to navigate and easy to use.

Cons

Great for making schedules for ny employees. Also it is so easy to use and kerps everything work related at the tips of my
fingers

Pros

Unlocking the essential components of great HR and payroll practices starts with an intuitive and flexible software which has all the features for the task. Paylocity fits in well with efficient performance that aligns with our unique needs. It can easily manage complex calculations ensuring compliance with laws and deductions. Operations are carried out with accuracy ensuring both the employer and employees are happy with the results.

Cons

It will make your life easier and better. Pleasure to comment that I have no drawbacks. I find everything helpful and Up to standards.

Pros

I really like the trainings that Paylocity offers.

Cons

Some of the trainings that paylocity offers seems to repeat a lot of the same information over and over again.

Pros

As a company, we love the ease of use and features the platform has. If you want to build it out, it has so much capability.

Cons

The one thing we were disappointed about with Paylocity was that during the sales pitch everything had already been structured, built out, and polished in their test version. We wish the platform was more polished out of the box, or their implementation team should have been a bit more willing to build a robust system for us.

Alternatives Considered

Reasons for Switching to Paylocity

Pros

Paylocity was very user friendly and pretty much plug and play after implementation.

Cons

Paylocity is not a good tool if you have people in multiple countries, because each company is set up like a different company and they don't necessairly talk to one another.

Pros

Ease of access for both desktop and hand help usage. Clocking in and out right on the app

Cons

No complaint after 4 years of use. Very secure.

Pros

User friendly interface, modules can be added as needed, improved "impressions" (employee recognition) pretty easy to run reports (love dynamic reporting), dashboards are easy to read. We mainly use this for payroll and onboarding. Love the fact that you can pretty much customize onboarding packets to your needs. Great for smaller companies (under 500 employees) that do not need a lot of assistance from customer service

Cons

Customer service is lacking. Sometimes takes days for a response from them. They have slightly improved over the years, but it depends on the question. A lot of times you're directed to their online knowledge base which can be outdated or not have the full information to answer your question. Or one person will direct you to another department which will push you off on another. Very frustrating!

Pros

It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.

Cons

I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.

Pros

I like seeing time accrued and used for vacation, personal, and sick time.

Cons

I do not like logging in every time to clock in.

Pros

Very easy to use, and very accessible when needed

Cons

Sometimes I would login and it pop up at the home page instead of the big login page, just personal preference though

Pros

What could be more convenient for employees to have a software that is "Self-Service Payroll". Monitor your own paycheck, download W2 and tax forms during tax season, look for your timesheet, request time-off. I like the peer management where they greet employees' birthday or years of service for the company. I also like that you can use it in Mobile App.

Cons

I least like the always request of changing password. I know it's for security purposes.

Pros

I like the ability for users to take control of their HR needs. Paylocity is easy to use, so we are able to control our individual payrolls, time off, expenses, and more.

Cons

Sometimes, things are buried and difficult to find.

Pros

Kayla city makes it easy to edit your punch time, And to include notes about the reason for the edit. This feature makes keeping easy and updates manageable.

Cons

All of the features in Paylocity beneficial and easy to use. There’s nothing about this program that I do not like.

Pros

I like that I can access my records at anytime even while at home.

Cons

Sometimes it doesn’t record my time and it has to be manually entered.

Pros

I value the features that Paylocity offers with time keeping, w-2 and tax information, wages, time off requests and daily punches because they can all be easily accesses by each employee at their own leisure. The time keeping features are wifi (IP) address specific as to allow employees to clock in /out from their own devices on wifi.

Cons

The biggest issue I have with Paylocity would be that it rounds punches up or down depending on the actual minute on the hour. Let the minutes count for what they are. The app is also a disaster.

Pros

There are a ton of functions compared to what we switched over from which was just using QuickBooks Timesheets. Lots of great functions if you are a large company needing the HR management assets.

Cons

It is too much for how big our company is, while the team at Paylocity is awesome, and really helped us set up the platform... We just dont need something this high end yet, and cannot make the switch back to quickbooks because its in the middle of the tax year.

Pros

The Time and Attendance feature was a standout—our employees never had issues with the app, which was both surprising and impressive. Customer service was another big plus, with fast response times whenever we needed support. The compliance training modules were incredibly efficient, making annual requirements and onboarding seamless. On top of that, the HR Time and Labor module was easy to use yet flexible enough for setups like multiple pay rates. The reporting tools were also a huge win—detailed, customizable, and integrated well with our budget.

Cons

The lack of integration with QuickBooks was frustrating, requiring a lot of manual entry to post payroll for a large team.

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

How easy it is entering time, request PTO, how detailed the checks are, and navigate through the website.

Cons

I haven't found one thing I don't like about Paylocity.

Pros

Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.

Cons

There is nothing that I can say I disliked about the platform.

Pros

If i had to choose one thing, it would be that no matter what issue you have, you can call the 888 number, and someone will try to help you

Cons

Paylocity has gotten so big, when a change is made or added they don't let us know.

Pros

Very user friendly software and multifunctional to use for so much more than just time keeping and payroll services. It has a multitude of HR functions that not only engage employees but keeps everything in one place, making it easier and more convenient for both management and employees.

Cons

No direct contact info for assigned account managers.

Pros

I would say the thing I like most about Paylocity is the user interface. I have found it very easy to navigate where I need to go and the interface is very responsive.

Cons

The only thing I do not like is not being able to check in or check out remotely.

Pros

Payroll is easy to use, you can input the hours manually or upload a spreadsheet

Cons

Customer Service is terrible if you have a questions they send you links instead of calling and helping

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

Simplicity of employeee portal and admin features
Onboarding events and checklist
Intern support from teams

Cons

UI could use a general refresh to make it much more modern

Pros

I would say the ease of use by employees and the how straightforward the training is.

Cons

The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns. It felt like we were left to figure out complicated problems on our own, which is not ideal when dealing with sensitive payroll and employee data.

Pros

Its everything all rolled into one! The convince of having your time clock, payroll, schedules, HR leader boards, and so much more all in one easy and user friendly interface has so many advantages!

Cons

Rounding hours to the nearest quarter hour.

Pros

All my information is one spot, benefits, time off and company newsletters and HR information.

Cons

Some information I can't see on the mobile app and it forces me to login to the website.

Pros

Love how simple the dashboard for paylocity is, it has great data and is super easy for all of our employees to navigate!

Cons

We love everything about paylocity, such an upgrade from our previous software!

Pros

Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.

Cons

There was nothing that I did not like about Paylocity.

Pros

It's easy and convenient to have all of my financial documents in one place. Any end user can accurately clock in and out, in addition to requesting time off and viewing documents.

Cons

I have no dissatisfaction to report with Paylocity.

Pros

It’s pretty straightforward and easy to navigate. Everything is organized and simple to read which is helpful for those that are not particularly tech-savvy.

Cons

There are some instances where it doesn’t load very quickly which can be frustrating.

Pros

The visual appearance. For the most part, things LOOK professional.

Cons

Everything else. Every part of the system is built to look like it works, but it all stops there. It's like a carboard cutout. Yeah, it looks like a person, but from every other perspective, there's NOTHING there.

Pros

Easy to work with. Very user friendly. Customer service is great, you will always get the help you need and quickly.

Cons

The only thing I personally do not like is that every 6 months I have to change my password.

Pros

It is so easy to use - Staff able to clock in and out on app without any issues or help

Cons

sometimes there are too many reports with similar names that to get the right on you have to go through a lot but it is easy to run reports and if employee works in multiple departments must be vigilant to get in right department. Also the app does not have an employee sign in to correct department if they are in hallway - goes to wrong department

Alternatives Considered

Reasons for Choosing Paylocity

Switched From

Reasons for Switching to Paylocity

Pros

As an employee, I find Paylocity super easy for handling time cards and checking pay stubs. Clocking in and out is quick, and I can easily review my hours to make sure everything looks right before payday. I also like how I can access my pay stubs right from the app—no more waiting or asking someone for copies. It’s straightforward and makes keeping track of my hours and pay really convenient.

Cons

There are occasional technical issues, like slow load times or glitches during peak hours, which can be frustrating when trying to access important information or lag time when clocking in and out.

Pros

I've had many employees mention how easy the platform is to use. I, myself, enjoy the ease of set up and administration. Especially when it comes to implementing NEW modules, the team has been great.

Cons

It can me almost TOO many options. But, for a certain size company, I can see the additional options becoming more important.

Pros

It is easy to use, and the mobile app is great to have for employees. Employees can clock in and out through the app as well.

Cons

I think the reporting should be named better. There are some reports with similar names, and you have to go through the whole process and download before seeing what the report looks like.

Pros

What I like about paylocity is being able to clock in from my phone, having access to my work schedule, and just being able to have anything pertaining to my job all in one app.

Cons

What I like least is it does take some time and exploration of the app to learn where everything is and to properly navigate the app.

Pros

How intergrated everything was from clocking in, to company events, and the learning/ training courses.

Cons

Nothing it wrapped up everything we needed into one app.

Pros

Paylocity eliminated a need for a physical time clock. At my previous job, a line would form while employees were waiting to clock in/out and check their hours at a physical terminal, delaying the process for everyone. I am now able to clock in/out, monitor my PTO balance, and request time off on my app or from my work computer.

Cons

Haven't had any issues thus far. Even if I miss a punch by mistake, it is easy to correct within the app.

Pros

Paylocity is a friendly and easy to use time tracking solution.
I like how Paylocity's dashboard is easy to understand.

Cons

Paylocity is great and flawless. I have zero flaws.