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description: Review of CRMdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CRMdesk | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [CRMdesk](/software/454088/CRMdesk)

# CRMdesk

Canonical: https://www.softwareadvice.ie/software/454088/CRMdesk

> CRMdesk is a very efficient online help desk software for knowledgebase management and customer support automation over the Internet.
The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location.
From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: ForeSoft
- **Founded**: 2001

## Commercial Context

- **Starting Price**: US$10.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starting at $49 per month, per 5 users..
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- Automated Routing
- CRM
- Customizable Fields
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Ticket Management

## Integrations (2 total)

- BUGtrack
- TeamDesk

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Reviews

### "Helpful tool to improve customer service experience" — 5.0/5

> **Sachin** | *22 April 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Tracking customers' queries become easy with the help of CRMdesk, a ticket is created for each customer by email-linking through our main customer support email address. CRMdesk provides flexibility for our company needs by allowing us to tailor the software according to our everyday use. Not only this, we can set up email templates as well which is the best feature.
> 
> **Cons**: They should include more features to detect duplicate tickets as it becomes difficult for the team to identify them sometimes.
> 
> I am very satisfied with this software and would like to recommend it to organizations looking for the best and most advanced software to reach their customer base.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/454088/CRMdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/454088-CRMdesk/> |
| en-AU | <https://www.softwareadvice.com.au/software/454088/CRMdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/454088/CRMdesk> |
| en-IE | <https://www.softwareadvice.ie/software/454088/CRMdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/454088/CRMdesk> |

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