--- description: Review of eCourt Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: eCourt | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Legal Case Management Software](/directory/4516/legal/software) > [eCourt](/software/455149/eCourt) # eCourt Canonical: https://www.softwareadvice.ie/software/455149/eCourt Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/455149/eCourt?page=2) > Journal Technologies offers a suite of justice and court management software solutions designed to help agencies and courts operate more efficiently. The eCourt solution provides case and document management, calendaring, workflow, and analytics to appellate, superior, municipal, traffic, probate, and drug courts. eCourt helps courts modernize operations with features like e-filing, document management, calendaring and docketing, workflow automation, analytics, and more. It is designed to integrate with other justice agencies to facilitate the exchange of information. eCourt aims to reduce administrative tasks so court staff can focus on serving the public. The eCourt Online solution offers a cloud-hosted, ready-to-go version of eCourt designed for smaller courts. It combines affordability, simplicity, and core case management functionality. eCourt Online has state-specific editions available in Georgia, Nevada, and South Carolina. It provides smaller courts an easy way to transition from paper files to a modern, electronic case management system. In summary, eCourt and eCourt Online enable courts and court staff to manage operations and cases more efficiently. The solutions aim to reduce administrative burdens through features like document management, calendaring, workflow, and analytics. eCourt Online provides a streamlined option for smaller courts seeking the benefits of a cloud-hosted case management system. > > Verdict: Rated **4.3/5** by 40 users. Top-rated for **Customer Support**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 40 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | - | ( Likelihood to recommend) | ## About the vendor - **Company**: Journal Technologies - **Founded**: 1992 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Contact Journal Technologies for pricing information or a quote. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Administrative Hearings - Appeals Management - Calendar Management - Case Notes - Data Import/Export - Docket Management - Document Generation - Document Imaging - Document Management - Drug Court Management - Family Court Management - Fines Management - For Municipal Courts - Historical Reporting - Jury Management - Juvenile Court Management - Payment Collection - Probate Management - Records Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) ## Related Categories - [Legal Case Management Software](https://www.softwareadvice.ie/directory/4516/legal/software) - [Court Case Management Systems](https://www.softwareadvice.ie/directory/4163/court-management/software) ## Alternatives 1. [LEAP](https://www.softwareadvice.ie/software/20175/leap) — 4.2/5 (529 reviews) 2. [8am MyCase](https://www.softwareadvice.ie/software/3719/mycase) — 4.6/5 (784 reviews) 3. [Neos](https://www.softwareadvice.ie/software/61621/needles) — 4.4/5 (200 reviews) 4. [8am CasePeer](https://www.softwareadvice.ie/software/47885/casepeer) — 4.8/5 (203 reviews) 5. [Clio](https://www.softwareadvice.ie/software/449970/Clio) — 4.7/5 (1691 reviews) ## Reviews ### "Great product, but not 100% for Michigan Courts...yet." — 4.0/5 > **Brandon** | *12 July 2010* > > **Pros**: Many features and tons of customizations. Most of the system can be used with very little training. It's very google-esque in it's search capabilities which gives users something familiar to work with. Document authoring using JDA is very simple and intuitive and makes creating or editing a document within JustWare very quick and can be as simple or complex as needed. Building basic reports within report builder also allows us freedom to create our own reports. With our past software we were unable to create our own documents or reports. JustWare support has been excellent. During business hours we always get support personnel on the support line instead of an operator or recording. The staff at NewDawn is both very knowledgeable and excellent to work with. Nick, Dave Pabst and a few others have been a tremendous help to us. I hope they are paid well ;). > > **Cons**: State of Michigan reporting has been difficult. Many reports have not been submitted by us to the State. We have been working with JustWare to get reports created, but we still have a little bit to go before we are 100% "State of Michigan compliant." If any other courts in Michigan sign up with JustWare they will have a much easier time as many of the reports are already created for Michigan. I still feel it is in NewDawn's best interest to work with us and SCAO to get these reports created so NewDawn can say JustWare is 100% Michigan ready. > > Overall I would recommend JustWare to other Courts. My only advice would be to take time with data conversion. We were working with an unrealistic deadline which caused us not to be ready at go-live. Some users became very frustrated in the process and instead of enjoying the new system they are still bitter. Again, the staff has been excellent to work with to fix issues that may arise and to add functionality to the system. We are doing much more today with our software system than what was possible with our past system. The software is up-to-date using the latest Microsoft standards. This means WE are in charge of our data, not our software vendor. Our last system stored the data in a proprietary structure that made conversion very difficult and costly. With JustWare our data can be exported out of SQL in a matter of minutes. ----- ### "Spokane Municipal Probation Review of JustWare Prosecutor" — 4.0/5 > **Misty** | *16 July 2010* > > **Pros**: There are a ton of capabilities with this program that we are only tapping the surface of\! Since our purchase of this program, our department is almost paper free\! The customer services from NDT is phenomenal. You actually get to talk to a person and they are always so willing to help all of our questions...no matter how trivial or how difficult. The reporting functions and capabilites are fantastic. Being able to search on our "Case Correspondence" has been a great tool as well. I've newly discovered the power of Business Rules as well. I highly recommend getting to know how these work, because they are a great way to minimize some work for others in your office if used properly\! > > **Cons**: Our Probation Department shares a database with the Prosector's department. There are many capabilities for partitioning information from each other, but since we are in a "Prosecutor's" database, we've really had to spend a great deal of time and research manipulating input procedures so that this database fits our needs. I believe those who made the decision of putting us on the same database were trying to save money in the long run, but we'll see as time passes if that decision will have more negative repurcussions in the future. I would like for us to be on our own database....but the darn economy\! :) > > 1\. Be sure you've thoroughly set-up and tested your systems before rolling them out. We've had to make complete and major changes since implementation, and this has been confusing for our staff. 2. It's ideal to have a dedicated IT person to help with reporting and data issues. A person with SQL knowledge is a bonus\! 3. This is a great program with immense capabilities. Try looking outside of the box to fix issues sometimes. The NDT staff is wonderful about brainstorming with you too\! ----- ### "Stop and think before you buy this software" — 1.0/5 > **James** | *6 February 2015* > > Our Public Defender agency spent a TON of money on Just Ware. The employees call it Just Swear, Just Wait, and a number of others. The system is incredibly slow. You could create JustWare using MS Access and Excel with links and be money ahead - because that is all Justware seems to be. Very little automation - you are just making lists upon lists. It is a black hole of time and money. If you open a document from the file cabinet (which is very slow), you cannot simultaneously make a 'note'. ----- ### "I have no idea what "Review Title" means." — 4.0/5 > **Jim** | *22 June 2010* > > **Pros**: JW is richly flexible and can adapt to most any requirement. While its reporting capabilities can strain the limits of a non-IT mind, those same capabilities make JW 'THE PRODUCT' for those with access to IT personnel or those willing to take the time to work with support in reaching the solution desired. Standing squarely behind a rich and evolving product is a support staff well qualified to answer questions and ensure that the buyer is able to attain the desired performance from JW. Standing directly behind them is a development team dedicated to continually raising the bar in JW capability, speed, ease of use and customer oriented features. The bottom line is a solution that exceeds both needs and expectations. > > **Cons**: The product is so rich in capability it is very difficult at times to absorb all there is to offer. Webinars do a great job in demonstrating capabilities, but in an hour much is left unsaid. Continuing education in JW's more powerful, yet challenging areas of Business Rules, Reporting, and Custom Document drafting would be of great assistance to users whose IT support is split between many applications or those unable to afford serious internal IT support. Whether that continuing education took the form of additional documentation, programmed online learning, demos, all or more -- this area should be explored and developed. > > Unquestioningly, a superior product viewed from any angle. Flexibility and adaptability to meet the needs of any user. Rich in data detail JW leverages the input into a return of data in most any form desired and can merge that data into an endless list of desired documents. We use the product live in court every day. We walked away from paper files and do not intend to go back. ----- ### "Office Manager, staff of 21" — 4.0/5 > **Sue** | *8 July 2010* > > **Pros**: JustWare was our choice for case management software after reviewing their product and two others. JustWare provides an easy to use database for the clerical staff and enables them to easily generate documents for the file. We have several reports specific to our office needs that provide information for grants and victim/witness information for our attorneys. Current name and address information is available to all divisions as well as case involvement enabling our attorneys and victim/witness staff to know where their witnesses are how to get in touch with them. All documents generated are in the file cabinet and all court dates are available for review with just a few key strokes; much easier than going to physically pull a file. 911 calls and squad car videos are also transferred to the file cabinet after receipt from the law enforcement agency, allowing the attorney access those directly from the case file. > > **Cons**: Multiple defendant cases have some issues with the copy case feature and each defendant does not always have all of the same information. Our implementation was rocky; staff members were resistant to change. > > I would highly recommend JustWare. It is user friendly and can be set up to each person's needs. Customer service is excellent. JustWare is very flexible and is limited only by what you don't think of\! ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/455149/eCourt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/455149/eCourt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data