4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Homebase

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more. Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime. Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage. Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.
What is Homebase?

Homebase is an HR solution that ecompasses payroll, scheduling, time sheets, hiring, compliance, and more.
How do I use Homebase?

Homebase is used to manage employee scheduling and payroll. Employee timesheets can be immediately submitted to payroll with one click, allowing for Homebase to calculate paychecks and send direct deposits to employees.


Who uses Homebase?

Homebase is used by businesses of all sizes who need to manage their HR processes.


How much does Homebase cost?

Homebase's basic version is free to use. It includes timesheets, scheduling, messaging and hiring. The next level up, the Essentials version, costs 14$ per month and location and adds features for team communication, performance tracking, and remote field tools. The Plus version costs 35$ per month and location and adds on features for labor costs and budgeting, time off and PTO tracking, and HR and compliance.


Does Homebase have an app?

Homebase has an app for employee scheduling and time tracking.


Homebase Software - 1
Homebase Software - HomeBase TimeSheet
Homebase Software - HomeBase Schedule
Homebase Software - 4
Homebase Software - HomeBase Reports
Homebase Software - HomeBase Statistics and Summaries
Homebase video
Homebase Software - 1 - thumbnail
Homebase Software - HomeBase TimeSheet - thumbnail
Homebase Software - HomeBase Schedule - thumbnail
Homebase Software - 4 - thumbnail
Homebase Software - HomeBase Reports - thumbnail

Homebase pricing

Homebase has a free version and offers a free trial. Homebase paid version starts at US$24.95/month.

Starting Price:
US$24.95/month
Free Version:
Yes
Free trial:
Yes

Alternatives to Homebase

Homebase Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.6
Customer Support
4.5
5 reviews of 1,005 View all reviews
Cheryl
Cheryl
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 17/8/2022

Game Changer

Finally getting up to speed with technology. We had so many issues with our previous time clock provider, I'm so glad we found Homebase!

Pros

Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.

Cons

Sometimes staff tell me they don't get notifications of schedule change when I post it.

Andrea
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 1/2/2024

Great Payroll Software

Pros

Homebase is very user-freindly and allows you to make corrections or changes easily. The cost is reasonable compared to other payroll software and Homebase pays and files your payroll forms and taxes so it saves you time! It's cloud based so you can be anywhere and do payroll or check employees hours, scheduling, etc. Homebase staff was very helpful when I was setting up.

Cons

I have been using Homebase for one month and there are no cons as of yet.

Alternatives Considered

Paychex Flex

Reasons for Choosing Homebase

QuickBooks is not compatible with Mac computers

Switched From

QuickBooks Payroll

Reasons for Switching to Homebase

Homebase was less expensive and I wanted to be hands on with payroll still and Paychex does everything.
Bryan
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/3/2024

Good options but struggles at times

Pros

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Cons

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Justin
Justin
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Features
2
Ease of Use
3
Customer Support
1

2
Reviewed on 13/12/2023

I regret purchasing Homebase

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)

When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.

What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.

for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.

i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Pros

The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?

Cons

Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.

Doh
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2024

10 years and still my favorite

Pros

i've been using homebase for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.

Cons

there's nothing i dislike about homebase, and if i did, they listen to their clients and add/improve features regularly.

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