About Homebase

Homebase is a cloud-based time tracking and scheduling solution that helps human resources personnel organize and manage employee schedules, timesheets and payroll. It caters to businesses in industries such as food service, retail, healthcare, software and more. Users can build employee schedules using a drag-and-drop interface. Schedules can be sent to employees via text message or email. The solution also enables users to get visibility into labor costs by tracking employee hours and overtime. Homebase also offers automatic error reporting and various data export capabilities. Integrations include multiple point of sale solutions like Clover, Poynt, Talech, Square, Breadcrumb, Lightspeed and Revel Systems. Mobile applications for iOS and Android devices are also available for remote usage. Services are offered on a monthly subscription basis. The package includes support via phone, email, chat and webinars.
What is Homebase?

Homebase is an HR solution that ecompasses payroll, scheduling, time sheets, hiring, compliance, and more.
How do I use Homebase?

Homebase is used to manage employee scheduling and payroll. Employee timesheets can be immediately submitted to payroll with one click, allowing for Homebase to calculate paychecks and send direct deposits to employees.


Who uses Homebase?

Homebase is used by businesses of all sizes who need to manage their HR processes.


How much does Homebase cost?

Homebase's basic version is free to use. It includes timesheets, scheduling, messaging and hiring. The next level up, the Essentials version, costs 14$ per month and location and adds features for team communication, performance tracking, and remote field tools. The Plus version costs 35$ per month and location and adds on features for labor costs and budgeting, time off and PTO tracking, and HR and compliance.


Does Homebase have an app?

Homebase has an app for employee scheduling and time tracking.


Homebase Software - 1
Homebase Software - HomeBase TimeSheet
Homebase Software - HomeBase Schedule
Homebase Software - 4
Homebase Software - HomeBase Reports
Homebase Software - HomeBase Statistics and Summaries
Homebase video
Homebase Software - 1 - thumbnail
Homebase Software - HomeBase TimeSheet - thumbnail
Homebase Software - HomeBase Schedule - thumbnail
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Homebase Software - HomeBase Reports - thumbnail

Homebase pricing

Homebase has a free version and offers a free trial. Homebase paid version starts at US$14.00/month.

Starting Price:
US$14.00/month
Free Version:
Yes
Free trial:
Yes

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Homebase Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.6
Customer Support
4.5
5 reviews of 912 View all reviews
Teresa
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/9/2018

Best Scheduling Tool for Small Businesses

Overall experience with Homebase has been exceptional. We used another scheduling tool in the past and it was much too complicated and difficult to look at.

Pros

I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus!

Cons

There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary.

Anna
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 29/7/2020

Good stuff

Pros

I really like the geo clock and functioning with employees using their mobile phones instead of store equipment

Cons

Cost and reporting could be more detailed to be more HR equipped

Alternatives Considered

Square Point of Sale

Reasons for Choosing Homebase

Easier to make schedule

Switched From

Hubworks Suite

Reasons for Switching to Homebase

Easier to use
Dede
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

4
Reviewed on 12/2/2023

Scheduling Made Simple

It has been the best decision We made for scheduling our staff. User friendly and easy accessibility.

Pros

How easy friendly to use, can communicate with staff and changes are not difficult.When I have had issue, the support is great and is done in a timely matter.

Cons

Not being able to print out a 2 week schedule that is easy to see on 1 page.

David
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
4
Customer Support
4

1
Reviewed on 27/4/2020

I've never seen so many bugs....

Bad,bad,bad. Customer service is responsive but there are just soooo many bugs with this software.

Pros

Very easy to use. The user interface is very simple and easy to navigate.

Cons

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Response from Homebase

Hi David -

We are so sorry to hear you've been having issues your Homebase account. This is not the experience we want our customers to have. Our head of technical support has just emailed you to see if we can remedy these issues for you. If you have any further issues, please reach out to me directly at [email protected] Looking forward to getting these issues resolved for you, and so sorry again for all the challenges here.

- Ryan

Replied 30/4/2020
Kurt
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 18/1/2023

Restautant Group Homebase review

Overall the experience has been great. Scheduling is very easy to manage and the customer service has been great.

Pros

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Cons

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

Alternatives Considered

7shifts

Reasons for Switching to Homebase

price and ease of integration

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