About Homebase

Homebase is a comprehensive platform designed to simplify the management of hourly work for small to medium-sized businesses. Through its deployment, Homebase addresses critical operational facets such as employee scheduling, time tracking, payroll processing, hiring, onboarding, and team communication, among others. This all-in-one approach converges towards enhancing operational efficiency and compliance, greatly reducing the administrative burden on managers and business owners. At the core of Homebase's offerings is its intuitive employee scheduling system, aimed at eliminating the chaos often associated with managing work schedules. By providing an online, always-up-to-date schedule, Homebase allows for adjustments to be made from anywhere, instantly sharing updates with the team with a single tap. This flexibility is further extended through its time clock feature, which transforms any device into a time clock for tracking hours, breaks, and overtime, thus moving away from paper-based systems and spreadsheets. Central to leveraging Homebase's capabilities is its payroll feature. It notably simplifies the payroll process by automatically converting timesheets into wages, calculating taxes, and processing paychecks. This automation not only saves time but also reduces the potential for errors. Direct deposits to employees and filing payroll taxes further exemplify the convenience Homebase brings to payroll administration. Enhancing internal communication, Homebase integrates built-in messaging systems designed to streamline workforce communication. This feature intends to replace disparate group texts and emails, ensuring that messages reach the entire team, including any new additions, thereby fostering better coordination and collaboration. Furthermore, Homebase enriches the employee management process through its hiring and onboarding features. The platform enables business owners to post job openings to top boards, manage applicants efficiently, and facilitate new hires' self-onboarding processes by electronically signing their forms. Additionally, it organizes all employee information in one place, easing the maintenance and access of necessary records. Addressing employee satisfaction and retention, Homebase incorporates management capabilities for time-off requests, availabilities, and paid-time-off policies. It also provides tools and perks aimed at boosting employee happiness and monitors performance for insights into punctuality and engagement. Moreover, Homebase equips businesses with tools for labor cost control, offering the ability to manage costs, build forecasts, and adapt quickly. This is complemented by HR and compliance features that include modern tools, certified HR advisors, and expert guides to help businesses stay compliant with relevant labor laws. For businesses seeking a cohesive platform that simplifies the management of hourly work through features that address scheduling, time tracking, payroll, communication, and compliance, Homebase stands out as a comprehensive solution. It is dedicated to reducing the administrative load, enabling businesses to focus more on growth and less on paperwork, thereby fostering a more efficient and compliant workplace.
Homebase Software - Homebase Group Messaging
Homebase Software - Homebase All-in-one Employee Scheduling, Time Sheet, Payroll and more.
Homebase Software - Homebase Payroll Management for wages, texes and paychecks.
Homebase Software - Homebase Employee Scheduling
Homebase Software - Homebase Time Clock to track overtime hours and breaks.
Homebase video
Homebase Software - Homebase Group Messaging - thumbnail
Homebase Software - Homebase All-in-one Employee Scheduling, Time Sheet, Payroll and more. - thumbnail
Homebase Software - Homebase Payroll Management for wages, texes and paychecks. - thumbnail
Homebase Software - Homebase Employee Scheduling - thumbnail
Homebase Software - Homebase Time Clock to track overtime hours and breaks. - thumbnail

Homebase pricing

Homebase has a free version and offers a free trial. Homebase paid version starts at US$24.95/month.

Starting Price:
US$24.95/month
Free Version:
Yes
Free trial:
Yes

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Browse Homebase Reviews

1,083 of 1,083 reviews
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Barbara
Barbara
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/8/2024

HR worthy app

We use Homebase for our employees. It has an onboarding feature that handles ssn and direct deposit info, which is helpful at the end of the year as well. You can schedule your employees so that they can see their schedules right away. There is a quick pay feature. The chat rooms came in handy for daily medical notes for our staff and we could reference things that happened for each client as far back as we needed to go. Homebase really help streamline alot of HR tasks. I would recommend it.

Pros

I really liked the scheduling feature and the onboardinh payroll features. Also the chat was great.

Cons

Having to sign into a desk top for some management features.

Heather
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/12/2024

Great customer service & easy platform

Great! Customer service is what stands out by far. The few times that I have had to call for help, your team has been warm, friendly and very knowledgable.
My employees can get help too!

Pros

Easy to figure out. Great customer service.

Cons

Nothing yet. I don't think that I have used all of the features, but everything that I have tried is great.

Alternatives Considered

RUN Powered by ADP

Reasons for Switching to Homebase

Customer service, easy for employees to use. easy to schedule
Justin
Justin
  • Industry: Events Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
2
Functionality
2
Ease of Use
3
Customer Support
1

2
Reviewed on 13/12/2023

I regret purchasing Homebase

We are on the essentials plan. We have 45 employees. some of those employees are able to do more than 1 job. some of those jobs are a higher paying position (like bartender vs busboy)

When you hire a bartender at $15 per hour, if that bartender picks up a job as a busboy at $10 per hour - the software won't allow you have that bartender get paid at $10 unless you upgrade to their "plus" plan.

What was not explained was why this just became an issue in december 2023 and was not an issue when we onboarded all employees in september.

for that reason - i will not be renewing and will be sourcing a new sofrware. if i'm going to pay a higher cost, it wont be for the lack of customer service i've recieved to date.

i'll gladly update this review if the team can fix my issue but based on the customer service response i've seen so far...i dont see that happening without me making some noise.

Pros

The price was better than our old provider, wheniwork but maybe it turns out that you get what you pay for?

Cons

Customer service is very limited in what they are willing to say or do and you dont have a rep or salesperson other than when they first try to take your money and get you to sign up. I've sent messages for support or attempted to call or email my old rep that signed me up that went unanswered. When they have been answered - its been covered in technical jargon instead of a simple "yes you can do that by doing this or no, thats not available on your plan.

Ashley
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2024

This is a great place for scheduling and team communication.

This is a fantastic website/app. I use this mainly for scheduling and staff communications. It is easily navigational for my staff and very user friendly for my use too. This has been as asset to my work place. Staff can request days or time off with ease. This is also fantastic to help with payroll budget tracking. You can also keep track of staff information like emergency contact etc. which is a necessity to have on hand. There is a timeclock built into this app which I don't use, however, from what I explored of that portion of the app it is very helpful too. One of my favourite features is the hiring aspect of this app. You click on the hiring tab and you can post one job listing that will translate to all hiring sites I know of (Indeed, google etc). This is perfect to get all the resumes in one place and it tracks things like if they have their foodsafe certificate, or any other requirements. Long story short - 100% would recommend. Try the FREE version and see what it can do for your business.

Pros

I love the scheduling part as it is super easy to navigate. This is super beneficial for adding time off, appointments or remembering holidays.

Cons

I don't like how you have to pay for premium features, but I understand that is how Homebase makes money just like any other site. AKA thus far I have no complaints. This is a great app and its easy for my staff to use.

Alternatives Considered

TimeStation

Reasons for Switching to Homebase

I use this app for my clock in - clock out's for my staff due to the easiness and because my ipad I use for this is too old for the homebase app to work on it.
Heather
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/12/2024

Customer Service is amazing and its super easy

customer service is awesome. They are USA based, super easy to reach, friendly and fast. the system is very easy to use

Pros

how easy scheduling is and amazing customer service

Cons

There is nothing I have found that I do not like yet

Andrea K
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 11/12/2024

Happy with Homebase

Homebase is very user friendly, reasonably priced and lots of features!

Pros

The simplicity of the software makes doing payroll a breeze!

Cons

Can take awhile to talk to a live person.

angelique
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/12/2024

Got to love it

Quick easy and simple nice that they let you get loans

Pros

It was easy to navigate it was cool because you can get loans before you get paid

Cons

I really didn’t have anything I didn’t like

Jatori
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Homebase 10/10

My overall experience with Homebase is a 10/10. I would recommended Homebase to any business.

Pros

The ease and simplicity of using Homebases features is what makes it a phenomenal product for our company. It's excellent solution for our company because of all the features it offers. Homebase is a part of our daily operations, not just for its timeclock functionality, but we use homebase to communicate as a team.

Cons

The only thing that I do not like about Homebase is when a new hire already has a profile with a previous company that uses Homebase.

ANDREW
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/1/2025

Great for hour tracking

Great, we use it as a time sheet tracker

Pros

Lots of options but works if you just want timesheets

Cons

not a great way to distribute credit card tips

Alternatives Considered

Gusto

Reasons for Switching to Homebase

Home base has a free option, gusto did not
Mary
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 5/12/2024

Great Business Tool! A must have!

Pros

It is inclusive of so many business aspects in one place. Very convenient for busy business owners and management staff.

Cons

Maybe it would be great if homebase can interact better with job posting advertisements, without it being extra cost for the user.

Jennifer
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 24/7/2024

Homebase is one of the best business tools we have

Having scheduling, time tracking, payroll, tax filing, workers comp insurance and audits all in one place is a lifesaver.

Pros

It's been a valuable tool for being able to use historical sales data to decide how many employees to schedule on any given day. It helps me budget wages accurately.

Cons

Some functionality is clunky with too many steps, occasionally we have problems with the time clock, geolocation doesn't work.

Michael
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2024

Free Version Opinion.

We are a very small business and to be able to use the clock in and out feature on the free program is great. I am able to see when my employees are clocked in or not instead of going by he said she said. It has helped a lot in determining if we need to keep, promote, or fire employees.

Pros

I love the fact that They have a free program that I can use to track my employees clock in and out. I also love that I can use it for Payroll.

Cons

The mobile version is different from the desktop version. I prefer the desktop version better.

Emir
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/9/2024

Streamlined Scheduling with Minor Hiccups

My overall experience with Homebase has been quite positive. The platform’s intuitive design made it easy to manage schedules and track time, which significantly improved our team’s efficiency. The built-in communication tools were particularly helpful, allowing us to stay connected and coordinate seamlessly. However, there were occasional technical issues, such as app lag, which sometimes hindered our workflow. Despite these minor setbacks, Homebase has been a valuable tool for our team, and the responsive customer support has been a great asset.

Pros

I really appreciated the user-friendly interface of Homebase. It made scheduling and time tracking incredibly easy and efficient. The ability to communicate with my team directly through the app was also a huge plus, as it streamlined our workflow and reduced the need for multiple communication tools. Additionally, the customer support was always responsive and helpful whenever we had any questions or issues.

Cons

One area where Homebase could improve is the occasional lag in the app, which sometimes made it difficult to update schedules in real-time. Additionally, while the app offers many features, it can feel a bit overwhelming for new users to navigate initially.

Kelly
  • Industry: Sporting Goods
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 4/4/2024

Confessions of a Homebase Addict

Homebase is literally an addiction. All of the tasks that need to be done with this product are agonizing for any manager. But this product makes it not only easy, but enjoyable! I actually love performing all the tasks on Homebase because it is so practical, straightforward and simple. I am on the app multiple times a day just reminding myself of who is working when. I would be lost without this product and in terrible shape. Thank you for 3 years of making my life easy!

Pros

Ease of use. It is so convenient to have everything you need inside the app. The schedule building is so simple and practical. Everyone can see it and request changes. I love that the manager features can be accessed inside the app. Almost everything can be accessed without a computer.

Cons

There is nothing I dislike. The only thing I ask is that you please do not change or complicate the setup because it is so practical and easy to find everything. Please do not complicate it. It's just right the way it is!

Maria
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 22/3/2024

Best Scheduling App

Very easy to use. Very intuitive interface. Easy to add/terminate employees and set up schedules. This has been one of the most user-friendly apps we have used and all employees have access to it.

Pros

I like the ease of making schedules - from copying days to copying weeks and then making adjustments. I also like the employees' ability to request time off and swap shifts with no interaction from the administrator.

Cons

I would love if Homebase forced alerts on employees. We send messages out and I can see that only 1/2 the employees have read it.

Rachael
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/7/2024

A one-stop shop for all needs for employee management for any business with a large amount of...

A very positive experience and software that I utilize regularly for multiple jobs in hospitality. Even though I have been using this product for a couple of years now, I am constantly learning about new features within Homebase.

Pros

The versatility of functionality. A fantastic scheduling system that allows for different calendars/schedules for different teams, as well as colour coding for various positions. Ability to have multiple jobs under different tabs that can be easily navigated between. Ability to see projected earnings as well as actual earnings in real time. Also the ability to clock in and out from an employees own mobile device is very helpful.

Cons

The only issue that has continued to arise on various occasions is notifications not coming through on Iphone. This continues to occur even when notification settings are turned on and when app has been deleted and re-downloaded. Aside from this, functionality is amazing.

Shanna
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 1/2/2024

Great for small business management!

I love this app. It makes my job ten times easier and accurate. I love that I can keep the facts available at my fingertips because it direct has an impact on future schedules and events.

Pros

I like the complete organization of the app and it's ease of use. It is very user friendly, and the features fit exactly what I look for as far as scheduling, tracking hours, abcenses, and availability.

Cons

There is nothing I do not like. I would like to see more ability to create events and add important notes to the schedule such as when orders are due, cleaning is needed, etc.

Brian
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 21/10/2024

Easy Team Management!

I love everything about this app! I can make a schedule from my phone or computer, adjust hours/tips etc. This platform is top notch!

Pros

Easy to navigate, manage employee shifts, communicate with the team...it's a no brainer! Use it, you will not regret it!

Cons

Not much really. Pretty intuitive to navigate.

Maria
  • Industry: Restaurants
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 8/11/2024

Wouldn't change it for anything

I use it everyday at work and for other employess as well, as a restaurant manager. I completely rely on it

Pros

Get schedule and my hours at work, either on site or on my phone

Cons

I'm fine with it. Nothing I would change, really

Ketina
  • Industry: Mental Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2024

Scheduling that Works

I really love it. It simplified my work scheduling and employee time clock.

Pros

The scheduling and the timeclock feature.

Cons

The shift reminders can be a lot somedays, but I am not sure if I turned that feature off or if it went away. It is no longer a problem.

Bryan
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 28/3/2024

Good options but struggles at times

Pros

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

Cons

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Daniel
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/10/2024

Homebase is our Ace

Homebase is perfect for our Small Business use; allowing our team to notify, communicate and recognize. Homebase keeps us structured and on task. It informs us professionally & personally with our everyday responsibilities.

Pros

Homebase utilizes NOTIFICATIONS for structure, time management & planning purposes. Very helpful !!

Cons

I have not come across any CONS with Homebase

Amy
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2023

Flexible Scheduling App

I love having Homebase as a tool and will continue to use it as long as it continues to meet the needs of our business.

Pros

Homebase saves me so much time by giving me ease to use tools to help build employee schedules and communicate with staff members.

Cons

I wish there were another tier below the PLUS plan and above the base plan. I feel that I have to pay for many features I don't need to get a few extra that I do need.

Paul
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/8/2024

Love Homebase!

Any issue I have had was resolved immediately with professional staff.

Pros

Easy to use! Excellent customer service. Free for companies under 20 employees.

Cons

There really isn't anything I don't like. We only use it for scheduling. We do not do through payroll.

Joyce
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/2/2024

Homebase is easy to use and so convenient.

I have always enjoyed Homebase because it does all that i need it to do and more. I know as i grow as a business that I will grow into homebase even more . Which makes me feel comfortable using Homebase knowing that I wont have to find another program its all right there. Everything you need.

Pros

That I can see when my staff is working and I can talk to them personally or in a group. And i can easily know when they missed a clock in or out.

Cons

There's really nothing that I do not like.

Sue
  • Industry: Veterinary
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/11/2024

Great App and don't plan on changing.

I find the app easy to use for administrative and the employees find it easy to use for employment information.

Pros

The schedule building part. So easy to make a schedule for over 30 people! The copy from a past week is a great time saver.
We also use the timeclock. Very easy to correct those who forget to clock in or out. Also can tell by the dashboard who hasn't clocked in or isn't here.

Cons

Can't think of anything. We have had it for quite awhile now.

Alternatives Considered

ADP TotalSource

Reasons for Switching to Homebase

Adp's sceduling was more difficult to use. The employees like the color for different departments.
Melissa
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 5/2/2025

A+ choice, glad I switched

Excellent. Would 100% choose again. Have been using Homebase for over a year after switching from a large competitor. So happy I switched.

Pros

Ease of use; support staff is easy to contact, knowledgable, and extremely nice. Love all the features- payroll, tax collection and payment, ability for staff to exchange shifts, messaging feature, data gathering, scheduling, organization of onboarding. Homebase also works with MD/Dc tax reciprocity.

Cons

Geo-fencing doesn't always work with off-off brand old phones

Alternatives Considered

Gusto

Reasons for Choosing Homebase

Initially because 7Shifts could not file with holding in two jurisdictions. We have employees in Maryland and DC

Switched From

7shifts

Reasons for Switching to Homebase

Tax reciprocity filing between Md and DC
Natasha
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 21/11/2024

Great time-keeping and clockin system for a start-up

Overall it was great, i liked clocking in and out and found the system to be efficient and useful. I wish the time-off and holiday were on the free plan too. I think that would make more people want to sign up. Other than that I enjoyed it for two years. I would highly recommend this even if your new.

Pros

If your new to the whole productivity/time-keeping area then homebase is great starting point. It has some great features which as a startup i have used, such as building my own rota for the month and scheduling timeoff. also it comes with a free plan so you can make most of it before paying into a monthly subscription.

Cons

I would like some of the paid features to be free hence why i left and cancelled the account. Other than that if it had those i would have stayed.

Tracy
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
5
Customer Support
5

5
Reviewed on 31/7/2024

Homebase is a cheaper alternative to more expense payroll systems

For the most part great...We just need to resolve the connectivity issues with WiFi -

Pros

Ease of use, Ease of training, Ease of executing payroll reports

Cons

We have a connectivity issue everyday. This is a hassle, because the employees do not notify the business office and we find out about later. The employee usually remembers the time, but if they don't we use other measures for the time.

Samuel
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
4

5
Reviewed on 27/11/2024

A wonderful experience with Homebase

It makes my job so easy when it comes to keeping up with employees & tracking their hours. I want to see what the payroll piece will do. While I have a CPA doing my book keeping and doing payroll which cost me 600 monthly for two location. I want to really need to save money.

Pros

I love the way I can manage my employees schedule using Homebase, make schedules, and update pricing. The Clover is the best POS system since sliced bread.

Cons

I want to use HR, but it's too high for me at this time. I need to get a employee hand book completed and I have yet to do it and I've been using Homebase to almost 9 years.

Sujal
  • Industry: Research
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/9/2024

Student Review of Homebase

My overall experience with Homebase has been outstanding. It has streamlined our operations and boosted team productivity significantly.

Pros

I absolutely love how Homebase simplifies scheduling and time tracking. The intuitive interface makes it easy to manage my team's shifts and communicate effectively.

Cons

Sometimes the mobile app can be a bit slow or glitchy, which can be frustrating when I'm on the go. I also wish there were more customization options for reports.

Rebekah
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/5/2024

Homebase is intuitive and organized.

I have been using Homebase for a year or two. I tried cutting expenses and using Jobber but it was much more work. I use Homebase to let the employees know when they are expected in and when they should clock out by. Because we are on the road it is only estimated. Homebase lets me put in a shift/run and Jobber gives them the program ordered. It’s like Homebase is an outline and Jobber is the report.

Pros

1. Easy to use. 2. Calculates estimated hours. 3. Easy to move things around.
4. Posts easy. 5. Time clock. 6. Time sheets. 7. Record keeping

Cons

New Update with light markings and no lines. Makes me feel like I’m blind feeling my way around hoping to find the right button. Dark mode might make it better but I like to make it bolder.

Alternatives Considered

Jobber

Reasons for Switching to Homebase

Jobber has a schedule issue. It has many hoops to go through to get a “run” or shift together. It does a good job with the customer end but not the employee end. I need to tell the employee when to come into work to prepare for the “job”. I can’t leave that up to the employee. If I screw up then it’s on me but I’d rather not leave that up to the employee to screw up.
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/5/2024

Home base for Home Care (Family Caregiver &/or smaller settings = 5 STARS!!)

Pros

Everything! From the ease of use, all the way into how easily we could manage/edit/change everything! I have honestly been on both sides of using this app, within the health / home care settings! It’s great all the way around, from both points of view!

Cons

Unknown. No answer. Nothing to complain about or no dislikes come to mind initially!

Harris
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2024

Undeniable benefits of Homebase

Homebase plays a vital role in ensuring smooth and efficient running of businesses by improving visibility and communication around scheduling process reducing frustrations and increasing productivity.

Pros

Honestly, streamlining the process of scheduling of employees was my major challenge as a newbie. With time and the help of Homebase software, I have made this one of my pillars in building a popular business in the market with the increasing need for a more efficient way to schedule employees. It simplifies the process and lets you handle all your scheduling needs in one place. It also helps in improving visibility when it comes to staffing by replacing traditional methods which were notoriously inefficient.

Cons

In project management, I have realized that it is hard to see the available members for optimization of team's utilization. Otherwise, I like the tool.

Tom
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2024

Save time and money. Scheduling & payroll integrated!!

10 out of 10. I'm the owner, i love it. my manager loves it.

Pros

Integrating time cards/house with payroll. best customer service for anyone who provide scheduling and payroll.

Cons

Don't know..i dont fully understand all the different plans.

Alternatives Considered

When I Work

Reasons for Switching to Homebase

better price, better customer service. payroll
Gabriela
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
2

5
Reviewed on 15/11/2024

Love! - Just occ app crashes

Loved homebase for group communication, as we needed to keep everyone informed.

Pros

Scheduling and posting jobs was very easy!

Cons

Sometimes the app wouldn't show that someone had privately messaged - group chats always showed up though so it was a bit odd

Alternatives Considered

Breezy

Reasons for Switching to Homebase

We knew someone else who was using homebase (another local business) so we decided to give it a shot
John
  • Industry: Civic & Social Organization
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 31/1/2025

Homebase is a solid timekeeping option for small businesses.

Homebase has been excellent for our small business, it offers the basic timekeeping tools that we need, plus many other features that can be added to your subscription.

Pros

It's easy for new users to get set up. Users can log time for multiple jobs or projects.

Cons

The only option for capturing time by a worker is to use a timeclock system, they can not manually enter time worked for a specific date.

Todd
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 5/10/2024

Owner/President

From onboarding to daily use very easy and undemanding if you are a busy business owner.

Pros

Great services and very user friendly interfaces. Far superior to anything recommended by my fanchisor!

Cons

Would like the messaging to have an option to enlarge the "message board" when its being used. Would like to see an easier option/path to temporarily add or reduce an individual's pay or salary

Earl
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
2

4
Reviewed on 6/2/2024

Great Scheduling Software for businesses of all sizes

Overall we love homebase. We started out using it as a test with just 1 location now we use it for 9 different businesses. Some of them have office staff, some remote/traveling staff that use GPS on app clock in/clock out and some have staff that clock in when they get to work using on location computers. It couldn't be quicker to set up and get started and the fact that you have a forever schedule history is an awesome feature. Plus depending on the features you need - you can try it out for free (as in free free - their starting price point is zero)

Pros

Simple interface, quick timesheet edits and complete edit/history tracking for all changes made to anything in their system.

Cons

The applicant tracking and job posting system is terrible. No app integration, mixed up listings if you have multiple businesses with different names, only one landing page listing jobs for all your locations combined...the list goes on. Skip this unless you are only one location or all of your businesses share the same brand/name.

Andrea
  • Industry: Oil & Energy
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/6/2024

Meticulous evaluation based on key factors

Streamlining administrative tasks with great customization.

Pros

There is overall cost benefits ratio to ensure affordability without compromising on quality. Provides a curated list of insights which are key to growth. It is easy to use and implement.

Cons

I didn't notice any negatives with the tool. Everything is as expected. The ease of use and available features are worth appreciating.

Jeremy
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
4

5
Reviewed on 7/5/2024

Nimble and robust scheduling and payroll app

Its a well integrated software for scheduling and time clock monitoring as well as payroll functionality. It has some unfortunate quirks, but none that outweigh the benefits of the app.

Pros

Its very intuitive and easy to navigate. Online connectivity makes it easy for multiple managers to use it for specific roles.

Cons

Homebase "updated" their online scheduling and now its more cumbersome to use - multiple refreshes are necessary to keep up with changes (its frustrating)

Alternatives Considered

Square Point of Sale

Reasons for Choosing Homebase

Cost and hardware upgrades made it logical to add to our clover system

Reasons for Switching to Homebase

Cost, and ease of use also multipurpose connection with the clover system
Ikiera
  • Industry: Food Production
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 10/1/2024

Homebase Reviews

I loved using this app to clock in, never froze on me once, it’s super easy to navigate through & the purple color adds a nice vibrant touch

Pros

I love how easy it is to use, it’s not complicated at all, this is the best system for scheduling, timesheet management, and payroll purposes. I can check everything in a few minutes

Cons

I honestly don’t have anything that I don’t like about this software

Irma
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/11/2024

Awesome software

I have almost 3 years using home base and is a good tool for me i dont have any problem i dont miss any work day.

Pros

With home base i dont miss any work day and i have all of the time cheked

Cons

Any thing is bad for me with home base you

Bobbie
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

FREE Scheduling / Messaging

Have been blessed with the ability to utilize a free app that allows me to schedule crew members & allows them to message each other if schedules need to change. Our volunteer ambulance agency also frequently holds training for other departments, meaning that I can add crew members/roles while I have students & then can remove them once classes are completed. Other apps that I have used had caps on the number of persons allowed to be added & even after deleting a person they still counted on the total number, meaning I couldn't add anybody else.

Pros

Allows volunteer ambulance team members to communicate & monitor schedule on the go. If an emergency happens we can communicate with each other remotely.

Cons

Messages are at times delayed. I don't "blame" Homebase due to the quality of our cell service in our area has been poor the past few months.

Via Laine
Via Laine
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 15/6/2024

simple, reliable, helpful, and accessible software!

It is a great and modern way to help a company to manage and recruit employees onsite and online.

Pros

I love how us employees can simply make schedules and track time. It also helps companies on thier payrolls and recruiting.

Cons

It has a little problem on first time logging in on this software. I hope they have a solution for that.

Caitlin
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 23/10/2024

Helpful & Easy to Use

Has been positive, easy to use and have not had many issues

Pros

Relatively easy to use, color coded which is helpful

Cons

When you change an employee's shift dept for that day it does not change the color for you.

Dee
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/12/2024

AW Restaurant owner

good, easy to add employees, easy to navigate on.

Pros

Very easy to use. I love the scheduling tool

Cons

That you cant have a manager for each business that i have on here.

Susan
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
2

5
Reviewed on 12/10/2024

Great and sooo perfect for what we need

great. customer service could be better when you have an issue

Pros

well organized, simple to use and understand

Cons

would like to do more on the phone app.. see when they were first added to HB

also easer solutions when folks have been on it before and need to sign up again working for us

Leila
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 25/1/2024

Homebase is a LIFESAVER!

Pros

100% EVERYTHING!!! The set up was easy and learning to navigate the system is as well.

Cons

No cons so far! I am enjoying Homebase in every catagory :)

Thomas
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 7/6/2024

Great for the money

it is great program and easy to use, Also try people to use it as well.

Pros

easy to deal with and figure out able to train others to be able to use it as well

Cons

there was nothing to dislike about the program

1,083 reviews

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