--- description: Review of Mailrelay Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mailrelay | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Mailrelay](/software/458516/Mailrelay) # Mailrelay Canonical: https://www.softwareadvice.ie/software/458516/Mailrelay Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/458516/Mailrelay?page=2) > Mailrelay is an email marketing platform designed for creating, sending, and managing newsletters. It provides detailed subscriber behavior statistics. Suitable for businesses of all sizes, it supports effective email campaigns for customer engagement and retention. The platform includes a drag-and-drop editor that simplifies newsletter creation with AI-generated content. It offers scheduled delivery, conditional content capabilities, and A/B testing. Advanced analytics track email performance metrics such as open rates, click-through rates, and bounce rates, with visual heatmaps for click analysis. Proprietary technologies enhance inbox placement and ensure high delivery rates. The contact management system automatically handles subscriptions, unsubscribe requests, and bounces. Mailrelay supports automation workflows for welcome emails, drip campaigns, and abandoned cart sequences. It includes an SMTP server for transactional emails and high-volume sending. Personalized content can be implemented by showing or hiding elements based on recipient preferences. Time-optimized delivery across different time zones is available for improved engagement. > > Verdict: Rated **4.4/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 112 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mailrelay - **Founded**: 15 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: We offer a SaaS email marketing platform. We provide a free plan (up to 20,000 subscribers and 80,000 monthly emails) alongside paid monthly subscription plans and credit packs, all publicly listed on our official website. Paid plans start from €28/month depending on sending volume and list size. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: Basque, Catalan, English, French, Italian, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - API - Activity Dashboard - Autoresponders - CAN-SPAM Compliance - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Contact Management - Customer Journey Mapping - Customer Segmentation - Customisable CTAs - Customisable Forms - Customizable Fields - Data Import/Export - Drag & Drop - Drip Campaigns - Dynamic Content - Email Campaign Management ## Integrations (1 total) - Make ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) ## Related Categories - [Marketing Automation Software](https://www.softwareadvice.ie/directory/1686/automation/software) - [Email Marketing Software](https://www.softwareadvice.ie/directory/4697/email-marketing/software) - [Transactional Email Software](https://www.softwareadvice.ie/directory/4325/transactional-email/software) ## Alternatives 1. 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[Systeme.io](https://www.softwareadvice.ie/software/334889/systemeio) — 4.8/5 (2130 reviews) ## Reviews ### "Free Email Marketing Tool up to 15k of subscribers" — 5.0/5 > **Rolly** | *17 May 2019* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: It's free up to 15k of subscribers and very easy to set and send mails > > **Cons**: It doesn't have some integrations with other tools > > I have been using this tool since 2013 and I still use this for email marketing campaigns. ----- ### "Very good clicks/mailing ratio" — 5.0/5 > **Alfredo** | *30 September 2016* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: clicks/mailing ratio easy of use tools to prepare your mails > > **Cons**: I have not found any > > Since we use Mailrelay we increased the clicks/mailing ratio compared with our previous platform. We plan to go on using this platform. It is easy enough even for no profesionals as me. ----- ### "My review about Mailrelay" — 3.0/5 > **Jose** | *29 September 2016* | Recommendation rating: 5.0/10 > > **Pros**: Good platform to send out emails. > > **Cons**: their support is too simple, they are not empathic and chat support almost never works and if I can communicate I always get the same response, go to the Blog, Videos :( see Tutorials > > I've been using Mailrelay for a long time, after trying other similar tools, I decided to use it again. They have improved their Dashboard, but has a flaw that is critical for me (other tools also have it) and it is the search for bounced mails or no longer used. The search has to be done manually, wasting a considerable amount of time :( The RSS template does not work that well, I'm not a programmer in HTML so I have no idea how to make the images be invoked. I asked for help to support, but they are not the best at answering apart from redirecting you to their Blog, video tutorials, etc. They do not realize that I need, many users have very little time-customized help and would be willing to extend my plan inclusive :( ----- ### "Very good in general and can improve" — 4.0/5 > **Jennifer** | *29 September 2016* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: In general it is very friendly to use. The support is incredible. You can send up more emails for free comparing to other companies. Easy to import contacts and lists It is in Spanish Better opening rate > > **Cons**: -There are some features not available such as re-sending your campaign only to certain segment, such as the ones that did not open the last campaign, etc. this features are available in other -The hours of the app are not consisting with the county I am in, it uses Spain hours I beleive. > > I have been using this service, In general is very friendly but is lacking some services that I used with other companies that provide email marketing that help make your job easy and fast. In general I love Mailrelay and specially the support\! ----- ### "Basics" — 4.0/5 > **pablo** | *29 September 2016* | Recommendation rating: 8.0/10 > > I would make the program easier to understand. I have already used the email templates which are too complicated and I cannot use them. To have a basic version of this software would be fantastic. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.ie/software/458516/Mailrelay?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/458516/Mailrelay) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data