Dayforce HCM

Pros

Ease of use for Payroll staff. end user training is a breeze

Cons

Really wish there was a way for employees to run paycheck scenarios within the system so they could see the net effect of changing taxes or picking up additional benefits

Pros

Everything is in one place and they are constantly innovating by adding or updating features to manage the changing needs of employers and the workforce. I feel comfortable with their efforts to ensure the highest levels of compliance.

Cons

Like every application there are little quirks and malfunctions from time to time. I have found Dayforce support to be helpful in these cases. Also, since it is such a robust system it can take a while to learn your way around, but the community and support portal provide needed resources.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

They used to have a very good customer support line, but not anymore.

Cons

The product is good and works fine as long as you don't have to deal with their support over the phone.

Pros

The dayforce system is very intuitive. The continues calculation is a hot seller for me.

Cons

Initially reporting is the feature I liked least but once I'm getting the hang of it, it's not too bad.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

The fact that HR and Payroll are linked together in one seamless application. The web interface and mobile app are very well-designed and useful.

Cons

Dayforce has an enormous amount of data that can be accessed—so much in fact that finding the right report to include all the data you want can be overwhelming. Not all the data is transferable between reports. For example, Timesheet data is not always able to be included with Payroll data.

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

The customer service is outstanding- the ability to pick up the phone and get immediate response to a problem is appreciated

Cons

The Tax responses are delayed - takes too long for amendments and responses to advices unless escalated

Alternatives Considered

Reasons for Switching to Dayforce HCM

Pros

I use Dayforce for work and is my new favourite amongst the rostering platforms. Training tasks can be completed from Dayforce and it allows for details about training and upcoming shift information. The homepage layout provides a suitable amount of personalised content regarding upcoming work preventing endless searching. The platform is also easily accessible from the web and the app.

Cons

Be weary of any potential extra costs to gain access to extra features

Pros

Integration options, both import, and exports. The platform is very stable and the R&D efforts are second to none.

Cons

Lack of UDF in all areas. We see it in employee properties, but many object would benefit from the ability to add user-defined fields.

Pros

Flexibility and constant innovation. The software is intuitive but does need IT/Financial Analyst support to really have it set up well.

Cons

Some things that should be included in the software (basic reports) require that you pay for customization. Not a big fan of the transition from implementation to support. The hand off is very abrupt.

Pros

Seamless transition between recruiting to hiring to onboarding to scheduling to payroll. It all works well together.

Cons

Dayforce has some limitations for our company but there is always the ability to make suggestions for improvement.

Pros

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use.
We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

Cons

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Cons

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

Dayforce is as close to one stop shopping as we could find and still be able to meet our needs. Having so much data in one spot allows for powerful reporting.

Cons

If Dayforce had an internal ability to electronically sign documents it would be so much easier to set up and maintain onboarding documents.

Pros

In addition to the system's features, I appreciate Ceridian's helpful staff and customer service. Ceridian has clearly given careful consideration to the full scope of the employee experience, as evidenced by the cohesiveness of its many modules. The fact that they interact with one another is a plus.

Cons

I wish I had been given more background or forewarning about the actual process of implementation. It's a real slog, and I didn't feel ready for it with the resources at my disposal. If I'd realized it was going to be such a slog, I would have made more of an effort to get ready.

Pros

Dayforce streamlines our human resources, payroll, benefits, time tracking, recruiting, and onboarding processes, increasing productivity, profitability, and morale across the board.

Cons

I didn't like the reporting since you couldn't change some of it and it was all in PDF format, but they've made great strides in that direction in the three years since we started working here. V2 reporting allows for more flexibility and personalization.

Pros

How robust it is. If you can think it, the product can likely do it.

Cons

The reporting feature. It is difficult to navigate and understand

Pros

Effective and customizable US timetracking, labor cost features, balance tracking, and payroll processing.

Cons

Recruiting/Candidate functions are clunky and not fully integrated in a meaningful way. Forms/workflows require a lot of expertise and trial/error. Majority countries in APAC are not 'native' payroll engines, so there's a lot of rules and parameters, not a lot of flexibility or automation without some out-of-system workarounds.

Pros

The live payroll information. Being able to see a moment in time pay check. No wait needed.

Cons

The color, it's all white and it gets a little to bright. We need an option to switch to dark mode.

Pros

What I liked most is the easy way it kept track of my work hours and when combined with day force daily pay, I always had access to funds if I really needed to.

Cons

When dayforce has system updates, you typically are unable to day anything on the program usually for a few hours.

Pros

The ease of use and constant updating to make the system better. they have a great conference with great sessions that help you level up your Dayforce knowledge and skills

Cons

My frustrations don't really have anything to do with Dayforce program itself. More just keeping myself updated with changes and scope.

Pros

It is easy to have employees' clock in and out. Keeping track of hours is so important.

Cons

Finding forms can be a little hard to navigate for new users.

Pros

I liked the user friendliness, reliability, variety of excellent features, fairly easy integration, and responsiveness of the company.

Cons

There is sometimes a long gap between putting in a service ticket and getting a repair. It seems some of the outsourced IT representatives are not well versed with the software.

Pros

User friendly, very customizable system.

Cons

Needs more AI integration but from what I understand that's coming in a future update.

Pros

Super easy to use, loved that you could do all of your scheduling as well as HR offerings. Also love that it offers an easy to use app with the same features as desktop.

Cons

Nothing! Overall the experience was great!

Pros

I love to see my paystubs and daily hours

Cons

When the system is down and we cant access important tasks

Pros

The ability to configure changes within the application for our organization.

Cons

Dayforce Tax Services does a poor job of partnering with clients. The system does not naturally respect tax jurisdiction reciprocity rules.

Pros

Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.

Cons

Recruiting module, this module need to be review to be more flexible

Pros

Dayforce has all the solutions you need to manage your workforce and keep them engaged. From the core services such as payroll and benefits, to a slew of talent modules to help with recruiting, onboarding, and much more.

Cons

Dayforce can be very technical if you want to keep things customized to your company. So having someone on the technical side in your company, managing and maintain configurations may be needed.

Pros

The full integration. It is amazing to have all components in a single system. The customization opportunities are a blessing and a curse. It is amazing to truly take the system and make it what you need it to be, but on the flip side, it can be cumbersome to have unlimited options.

Cons

Dayforce isn't for everyone. It is a complex system that requires a sys admin that is well versed to manage the day to day operation. If you do not have this and rely on Dayforce for assistance, you will be waiting for a while.

Pros

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Cons

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Pros

Fully Integrated HCM solutions with strong integration capabalities

Cons

Talent features can be improved to close match best of breed products in the market

Pros

The self service and ease of use. That integration with other platforms is possible, however a lot of HRIS needs as catered to through Dayforce itself.

Cons

There are a lot of nuances to each individual business and sometimes this cant be catered to. If it is possible, then it usually comes with additional cost to the business.

Pros

Seamless platform to manage employment information. Easy to access and update schedule, tax forms and payment information. Shifts management in part time jobs is also a plus as you can easily switch with colleagues.

Cons

Clock in and out option should be more easy to access as it is actually hidden inside the settings and not as a quick access button.

Pros

Dayforce is a robust system overall. I have only been using as an administrator for seven months and was able to quickly learn and become an SME is many different areas across the platform.

Cons

WE have 5 separate business entities all under our one Dayforce platform and there are many config settings that are global, which creates issues for us when trying to customize to each entity.

Alternatives Considered

Reasons for Choosing Dayforce HCM

Switched From

Reasons for Switching to Dayforce HCM

Pros

All in one application from recruiting to onboarding to payroll. Allows us to streamline processes.

Cons

Severe limitations to the recruiting feature.

Pros

It's reliability and the ease of use made it the number one choice for us . payroll,tracking, onboarding all in one dashboard no more struggles.They have a jubilant spirit of customer service,they are always willing to go for extra miles to sustain their users needs.

Cons

No major challenges working with this incredible software.

Pros

The ease of processing and transmitting payroll.

Cons

I would have to say building reports from scratch.

Pros

I used Dayforce for recruitment, it's a great ATS to keep my job requisitions and candidates organized1

Cons

I don't like that you can't add an attachment when sending an email, or that email responses aren't tracked in DF

Pros

Workflows and HR management system is one of the best I've used.

Cons

Support can take a bit of time. Experience level of reps varies widely.

Pros

Ease of use, everything is neatly labeled, and tailored for the customer. In Poland we have many rules where it comes to vacation, sick leaves and overtime pay etc etc. Clocking in and out is fast and reliable so there is no stress when you enter your work - as it should be. Dayforce also offers nice PoE Android tablets for clock in and clock out with physical RFID tag, very neat solution with simple WebGUI for users and HR

Cons

I've been using it daily for almost 3 years now, and haven't had any major issues :)

Pros

I love the possibilities of Dayforce. If you have the right partner, you can literally have it do whatever you want.

Cons

I dislike the way our system was built from implementation. It's basically a spiderweb behind the scenes.

Pros

It is easy to use. Customer support is excellent. The software has little to no flaws.

Cons

Report building is probably the only thing that is hard to do.

Pros

Customizable software for your specific business needs

Cons

The need-to-know sql to write custom reports

Pros

I cannot think of a single thing that I like about Dayforce.

Cons

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured.

Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks.

Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities.

We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients.

Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Pros

Ease of clocking in and authorizing my time.

Cons

Receiving code in order to proceed can take a moment, at time

Pros

Dayforce HCM is an all-inclusive system that does an excellent job of integrating different HR processes. Payroll, time and attendance, benefits administration, and labor management are all efficiently managed by the centralized system.

Cons

The system is powerful, but it takes some time to get it up and running for the first time. The implementation time might be cut in half with better onboarding materials.

Pros

Dayforce is an entirely capable product with excellent module flexibility and capability. Dayforce also gives the user ownership and control to customize the product as they prefer for their organization.

Cons

The recruiting module could use some overall improvement.

Pros

The 1 on 1 meetings with the Dayforce reps onsight allowed me to quickly find a resolution to my OE 2024. I felt like a big weight was lifted when [sensitive content hidden] assisted me with my issues.

Cons

I would like to see a way to copy an enrollment in the test environment to production once it has been tested.

Pros

The routine basics of setting up payroll including any adjustments for each pay period works smoothly. The audit features in the system highlight issues that should be looked at more closely before committing the pay. I like the export feature within the payroll process and use it to complete most analyses needed.

Cons

Other than standard reports, I feel that creating specialized reports has too many complications. I also think that adding/editing the General Ledger setup is too complex.

Pros

Dayforce allows us to house all HR, Payroll, and Benefit information in one place. It offers fun features like HUB, and TeamRelate.

Cons

Our industry is complex and team members have many different jobs. Work assignments in Dayforce can be difficult to work with given our complex circumstances.