---
description: Review of MONKEY Catering Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: MONKEY Catering Platform | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Catering Software](/directory/4507/catering/software) > [MONKEY Catering Platform](/software/459276/MONKEY)

# MONKEY Catering Platform

Canonical: https://www.softwareadvice.ie/software/459276/MONKEY

> If you run catering for a multi-unit restaurant brand, you know catering isn't takeout. Bigger orders, corporate accounts, tight delivery windows and dozens of locations all need to work together. MONKEY™ is the catering platform built for exactly that, by people who've run catering themselves.

Who it's for: catering directors, VPs of operations, franchisees and general managers at restaurant, bakery and coffee brands with 10+ locations and an established catering program.

What you get, all in one platform:
- Branded, first-party online catering ordering that you own, along with your customer data
- A catering CRM to grow repeat business and win back corporate accounts
- Kitchen, store and order management across every location
- MONKEYDrive, a delivery tracking app for your own drivers
- Billing, payments and reporting so finance and ops see how catering performs at every level
- Sadie, a voice AI assistant that answers catering calls, takes new orders and handles order edits

Why brands choose MONKEY: for 24+ years, MONKEY has processed 28M+ catering orders and $5.7B in catering sales across 8,000+ locations. Brands like Qdoba, Go To Foods, Einstein Bros. Bagels, Newk's Eatery, Luna Grill, Boudin Bakery and Ruby Tuesday use MONKEY to grow catering into a reliable, high-margin revenue channel, with no marketplace fees and no middlemen.

Support that feels like a partner: every brand gets real human support from a team that knows catering operations from the inside, plus onboarding, live online training, webinars and documentation.
> 
> Verdict: Rated **3.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 3 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: MONKEY Catering Platform
- **Founded**: 1997

## Commercial Context

- **Starting Price**: CA$500.00
- **Pricing model**: Per User
- **Pricing Details**: Per restaurant unit, not including set-up \& configuration, or training.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- API
- Accounting Integration
- Alerts/Notifications
- Automated Scheduling
- Banquet Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Communication Management
- Contact Database
- Contact Management
- Contract/License Management
- Cost Management
- Customer Database
- Customisable Branding
- Customisable Reports
- Data Import/Export

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Catering Software](https://www.softwareadvice.ie/directory/4507/catering/software)

## Related Categories

- [Catering Software](https://www.softwareadvice.ie/directory/4507/catering/software)
- [Restaurant Management Software](https://www.softwareadvice.ie/directory/2165/restaurant-management/software)

## Reviews

### "A terrific system for garnering catering business and connecting the customer with the caterer." — 4.0/5

> **Grayson** | *26 July 2018* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: They make it so easy to bridge the gap between both ends of the catering engagement. You provide the information with regards to your options and pricing and they take the orders and collate everything into an email. It's so easy to track your guests with repeat orders and it's just a matter of sending your guest to their site or providing the phone number. Now, even the most entry level staff can give your guests the catering opportunities they want forgot having to postpone the call until the catering coordinator is back in the office. They do a phenomenal job of handling your guests, and I can't recommend them enough.
> 
> **Cons**: Anything with a cost associated with per use or percentage of pricing system is a negative. Some are worth their fees though, and I can confirm that MonkeyMedia is worth their cost.
> 
> It takes the aggravation out of dealing with each guest for your catering business, and every burden lifted leaves time to manage the business.

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### "Great reporting" — 4.0/5

> **Jessica** | *27 June 2017* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: The production reviews are very useful; when set up properly, it gives very accurate reporting on how much of each given inventory product will be needed for daily production.
> 
> **Cons**: Customer service is usually slow to respond; there are also periodically system-wide software issues that cause outages for long periods of time.
> 
> Better analytics and production reports made overall restaurant operations much smoother.

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### "Monkey" — 3.0/5

> **Annamaria** | *26 November 2018* | Retail | Recommendation rating: 5.0/10
> 
> **Pros**: I like the design and the easy way to use it
> 
> **Cons**: I really don t use it a lot cause there are other software better

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/459276/MONKEY)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/459276-MONKEY/> |
| en-AU | <https://www.softwareadvice.com.au/software/459276/MONKEY> |
| en-GB | <https://www.softwareadvice.co.uk/software/459276/MONKEY> |
| en-IE | <https://www.softwareadvice.ie/software/459276/MONKEY> |
| en-NZ | <https://www.softwareadvice.co.nz/software/459276/MONKEY> |

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