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description: Review of 1Staff Back Office Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: 1Staff Back Office | Reviews, Pricing & Demos - SoftwareAdvice IE
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# 1Staff Back Office

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> 1Staff Back Office, powered by Microsoft Dynamics 365 Business Central, is an end-to-end financial and operational platform designed specifically for the staffing and recruitment industry. From capturing timesheets and processing payroll to automating billing, managing cash flow, and delivering real-time insights, 1Staff simplifies and streamlines every back-office function—so staffing firms can spend less time reconciling systems and more time growing their business.&#10;&#10;Unlike generic ERP or accounting software, 1Staff Back Office is purpose-built for the staffing sector. It’s ideal for agencies placing temporary, contract, and permanent staff across a variety of industries. Whether you’re a mid-size firm or a large enterprise, 1Staff supports your business with robust tools that reduce manual effort, eliminate redundant data entry, and ensure consistency across your finance and operations teams.&#10;&#10;Key Features \&amp; Capabilities&#10;1. Timesheet Capture and Validation&#10;1Staff Back Office provides flexible time entry options to suit every placement and client. With support for manual entry, mobile capture, import from VMS, and approvals by candidates or clients, you can configure time capture workflows that match real-world scenarios. Built-in validation rules ensure accuracy and flag discrepancies before they become costly errors.&#10;&#10;2. Payroll Processing&#10;Whether your firm manages payroll in-house or through a third-party provider, 1Staff supports payroll cycles of any frequency and complexity. With gross-to-net calculations, support for multiple jurisdictions, and award interpretation, the system ensures timely, compliant, and accurate payroll for temporary and permanent staff.&#10;&#10;3. Automated Billing \&amp; Invoicing&#10;Say goodbye to manual billing processes and errors. 1Staff enables flexible billing rules to match your contracts—hourly, daily, fixed fee, consolidated, or milestone-based. Generate client-ready invoices automatically, in customized formats, and send them electronically or via email. Reduce delays, improve accuracy, and accelerate your cash flow.&#10;&#10;4. Financial Management \&amp; General Ledger&#10;Built on Microsoft Dynamics 365 Business Central, 1Staff provides full financial visibility—from the general ledger to bank reconciliations and fixed assets. Support for multi-entity accounting, intercompany transactions, and audit controls ensures a compliant and scalable financial foundation.&#10;&#10;5. Revenue \&amp; Margin Analysis&#10;Track and manage profitability by assignment, recruiter, region, client, or placement type. Real-time dashboards highlight performance and trends, helping you optimize pricing, reduce leakage, and manage margins proactively.&#10;&#10;6. Compliance and Audit Readiness&#10;With support for jurisdiction-specific tax rules, audit trails, approval workflows, and role-based access control, 1Staff Back Office helps your business stay compliant across regions and regulations. The platform includes automated checks and detailed logs that simplify reporting and reduce audit risks.&#10;&#10;Integrated with Microsoft 365&#10;One of 1Staff’s biggest advantages is its tight integration with the Microsoft ecosystem. Users can approve timesheets from Outlook, view dashboards in Power BI, collaborate in Microsoft Teams, and export financials to Excel—all without duplicating data or switching platforms. With Microsoft Power Platform (Power Automate, Power Apps), staffing firms can create custom workflows, mobile apps, or approval chains tailored to their business needs.&#10;&#10;This means less friction, faster decision-making, and more connected teams.
> 
> Verdict: Rated **3.9/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 14 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Professional Advantage
- **Founded**: 1989

## Commercial Context

- **Pricing model**: Other
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Applicant Tracking
- Audit Management
- Audit Trail
- Benefits Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Employee Database
- Mobile App
- Offboarding
- Onboarding
- Payroll Management
- Performance Management
- Recruitment Management
- Reporting/Analytics
- Self Service Portal
- Time Off Management
- Training Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software)

## Related Categories

- [Compliance Software](https://www.softwareadvice.ie/directory/4363/compliance/software)
- [Human Resources Software](https://www.softwareadvice.ie/directory/4198/hr/software)

## Reviews

### "Large Staffing Firm Using 1Staff Back Office" — 4.0/5

> **Bill Rowland, MBA** | *7 September 2018* | Staffing & Recruiting | Recommendation rating: 9.0/10
> 
> **Pros**: Significant improvement over our previous platform.  Handles sub contracted workers as well as employees. Paid-when-paid feature is awesome\!
> 
> **Cons**: I think our company is one of the largest (if not THE largest) and most complex implementations they have done.  A few features need some more work to get this operational 100% for us.
> 
> Overall, we are quite pleases so far, and are looking forward to the efficiencies this will bring

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### "Lackluster support and significant bugs affect user experiene" — 4.0/5

> **Matt** | *25 December 2018* | Staffing & Recruiting | Recommendation rating: 6.0/10
> 
> **Pros**: It enables the importation of Adapt data into GP/Dynamics
> 
> **Cons**: Bugs that cause inefficiencies in work flow.  Such as: direct hire invoicing errors and ACA surcharge rounding errors.
> 
> When we called to ask support staff how to make ACA surcharges on the line-items of the invoices round to more decimal places; they advised us that the general rounding preference under the currency setup in GP/Dynamics would control that preference.  This advice turned out to be erroneous, but now we're stuck with more decimal places throughout GP/Dynamics (including checks) and the preference setting is irreversible.

-----

### "One Staff" — 1.0/5

> **Karl** | *30 August 2018* | Accounting | Recommendation rating: 1.0/10
> 
> **Pros**: CRM is customizable and can be adapted to your neeeds
> 
> **Cons**: Customization's are not easy and are very costly
> 
> OneStaff is very difficult to work with.  They are not responsive.  They do not do what they say they will.  The are very disorganized.  They have no idea about our software .  It seems next to impossible to get any thing accomplished when working with them.

-----

### "Great with a few flaws" — 4.0/5

> **Verified Reviewer** | *28 August 2018* | Staffing & Recruiting | Recommendation rating: 6.0/10
> 
> **Pros**: I like that its very straight forward and simple. There are defiantly alot of features that I don't use but the ones I use are easy and to the point.
> 
> **Cons**: The way credit have to go into the system, invoice reversals how they only take the bill rate into consideration and forget the pay(this makes is clunky and makes me have to process manually), also that you cant have a Bill with a credit applied to it.

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### "1Staff Back Office" — 4.0/5

> **Phil** | *28 August 2018* | Staffing & Recruiting | Recommendation rating: 6.0/10
> 
> **Pros**: Because we use GP for accounting, 1Staff Back Office is a perfect fit. The analytics capabilities using the WebHouse product the one of the best I have ever seen. Being able to pull together reports very quickly is key to understanding our business.
> 
> **Cons**: There is nothing that stands out about the software that I would consider a con.
> 
> We have been using the software for over 8 years. I have found that anything I want to change or update now costs a great deal. I feel the way the company bills for consulting  is unfair. They bill 1 hour minimum, but if the project only takes 15 minutes and then you want another change you will have to pay for another full hour. I find this frustrating and unfair.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/460501/1Staff)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/460501-1Staff/> |
| en-AU | <https://www.softwareadvice.com.au/software/460501/1Staff> |
| en-GB | <https://www.softwareadvice.co.uk/software/460501/1Staff> |
| en-IE | <https://www.softwareadvice.ie/software/460501/1Staff> |
| en-NZ | <https://www.softwareadvice.co.nz/software/460501/1Staff> |

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