--- description: Review of SkyTouch Hotel OS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SkyTouch Hotel OS | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [SkyTouch Hotel OS](/software/46621/skytouch-hotel-os) # SkyTouch Hotel OS Canonical: https://www.softwareadvice.ie/software/46621/skytouch-hotel-os Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/46621/skytouch-hotel-os?page=2) > SkyTouch Hotel is a cloud-based hotel management system that controls all aspects of a hotel property with an easy-to-use Hotel Property Management System (PMS), automated rate and group management tools, detailed reporting, an integration platform with over 140 technology integrations, 24/7 USA-based live customer service at no additional cost, SkyTouch University and Customer Community platforms. > > Verdict: Rated **4.3/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 95 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SkyTouch Technology - **Location**: PHOENIX, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact SkyTouch Solutions for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Billing & Invoicing - Billing Rate Management - Booking Management - Built-in Accounting - CRM - Catering Management - Credit Card Processing - Customer History - Customer Support - Dynamic Pricing - Extended Stay - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Inventory Management - Loyalty Program ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.ie/directory/671/front-desk/software) - [Motel Software](https://www.softwareadvice.ie/directory/3968/motel/software) - [Hotel Management Software](https://www.softwareadvice.ie/directory/4504/hotel-management/software) - [Hotel Channel Management Software](https://www.softwareadvice.ie/directory/4345/hotel-channel-management/software) - [Online Booking Systems](https://www.softwareadvice.ie/directory/432/reservation/software) ## Alternatives 1. [Cloudbeds](https://www.softwareadvice.ie/software/167761/cloudbeds) — 4.3/5 (337 reviews) 2. [eZee Absolute](https://www.softwareadvice.ie/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 3. [Hotelogix](https://www.softwareadvice.ie/software/376875/hotelogix) — 4.4/5 (251 reviews) 4. [SiteMinder](https://www.softwareadvice.ie/software/79245/site-minder) — 4.2/5 (257 reviews) 5. [Stayflexi](https://www.softwareadvice.ie/software/412632/stayflexi) — 4.7/5 (154 reviews) ## Reviews ### "Skytouch" — 5.0/5 > **Marj** | *29 July 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We had previously been with Choice Hotels and this Software was very similar . So when we decided to go independent, It only make sense to choose a system that was so close to what we were familiar with. Ease of changing system \& training employees was a piece of cake. > > **Cons**: I have had no issues. Would choose this system again if needed. ----- ### "SkyTouch OS" — 5.0/5 > **Gayle** | *15 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: SkyTouch Hotel OS is very easy to use for me and staff and colleagues. SkyTouch OS is basically a smaller version of the SkyTouch software. it shows your occupancy for your previous night and the day of. If you have had SkyTouch for over a year yu can see how many rooms you sold last year to this year. You can also see what the prices were on this day last year. It is super simple to use and well worth it. There is also a house keeping tab as well in SkyTouch OS. You can see things like your stay overs, arrivals, and vacant rooms. This tab also shows you your clean and dirty rooms for occupied and vacant. Up top of the housekeeping tap you can type in a special room and see or even change the status of it. For example you click on room 31 you can change it from dirty to clean. If a guest complains about anything you can flag the room and put in notes on what the problem is so that your matance can fix it with out coming back to the lobby or office to ask you what needs to be done. > > **Cons**: SkyTouch can be slow from time to time. They also do updates quiet often, whitch is great but running a hotel you need your system up 24/7 and a 2 hour update makes it hard to do that. > > I've seen SkyTouch OS being used at multiple properties and the only issue I see people having with it is it runs a little slow from time to time. Their support team is amazing and is open 24/7. I recommend you try it, you will not be disappointed. ----- ### "Couldn't be Happier" — 5.0/5 > **Stan** | *18 July 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The integration with third party web sites (OTA's) is easy to use and well designed. > > **Cons**: Our staff has indicated they have no dislikes at all with SkyTouch. > > Our rate management is very easy because of SkyTouch. ----- ### "The EASIEST program to use\!" — 4.0/5 > **Hunter** | *27 January 2019* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Compared to other PMS systems, this is definitely one of the easiest to use. Skytouch Hotel OS is web-based and it's systems are updated regularly--this also allows you to login from external devices--HUGE PLUS. The Home Screen is completely customizable to your teams individual needs, allowing you to link external sites to your Quick Links. You can even leave bulletin messages for your team to see upon login. > > **Cons**: The worst part about Skytouch Hotel OS is their Reports section. Although there is a search function, it is missing some of the filter criteria needed to run streamlined reports. Another downfall for the OS is being web-based. Whenever you have internet/power issues, you can not login to an offline version of the system. > > Skytouch Hotel OS is super user-friendly making it one of the easiest PMS systems to teach to New Hires. The User Admin and Rate Management aspects of the program are superb as well. The implementation of the user profile once it is created is almost instantaneous. It also gives you the ability to customize usernames. The software has helped our team gather the necessary information needed for making reservations, creating group blocks and contracts, as well as providing an E-learning platform that gets straight to the point. A+\! ----- ### "SkyTouch Ease" — 5.0/5 > **Douglas** | *14 January 2020* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very easy and user friendly. Easy to train employees how to use. Customer support has gotten quicker in the last year. > > **Cons**: Training courses are too simplified. Still an evolving product. Some categories are useless and others can be expanded. > > So easy and user friendly. I recommend this product to any hotel owner with 40+ rooms. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/46621/skytouch-hotel-os?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/46621/skytouch-hotel-os) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data