--- description: Review of Insights Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Insights | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Performance Appraisal Software](/directory/323/performance-review-software/software) > [Insights](/software/46673/opaconnect) # Insights Canonical: https://www.softwareadvice.ie/software/46673/opaconnect Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/46673/opaconnect?page=2) > Insights is a cloud-based strategy and performance management solution that assists small to large-sized organizations with goal setting and performance tracking. Its key features include self/peer appraisals, 360-degree feedback, employee recognition and real-time reporting. The application comes with a conversation module that helps managers record employee feedback, resolve issues and provide coaching. With its analytics feature, supervisors can set team priorities and align their milestones/achievements with business objectives. Employees can use the system to assess individual performance history and ranking and measure progress. Insights integrates with third-party platforms such as UltiPro, Microsoft, Google, MailChimp, Paycom, Slack, Outlook and iCal. The solution comes with a native mobile application for Android and iOS. Support is provided via email and phone and pricing is available on request. > > Verdict: Rated **4.2/5** by 155 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 155 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 20/20 Insights - **Location**: San Francisco, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$5.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Insights for full pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 360 Degree Feedback - API - Activity Dashboard - Approval Process Control - Continuous Feedback - Employee Engagement Software - Employee Management - Employee Recognition Software - Feedback Management - Goal Setting/Tracking - Individual Development Plans - Ongoing Performance Tracking - Peer Appraisals - Performance Management - Performance Review Management - Progress Tracking - Reporting/Analytics - Review Cycle Tracking - Self Assessment - Self Service Portal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Performance Appraisal Software](https://www.softwareadvice.ie/directory/323/performance-review-software/software) ## Related Categories - [Performance Appraisal Software](https://www.softwareadvice.ie/directory/323/performance-review-software/software) - [Online HR Software](https://www.softwareadvice.ie/directory/369/web-based-hr-software/software) - [Human Capital Management Software](https://www.softwareadvice.ie/directory/1867/hcm/software) - [Human Resource Apps](https://www.softwareadvice.ie/directory/1879/mobile-app/software) - [360 Degree Feedback Software](https://www.softwareadvice.ie/directory/2081/360-degree-feedback/software) ## Alternatives 1. [Paylocity](https://www.softwareadvice.ie/software/4537/web-pay) — 4.3/5 (1822 reviews) 2. [BambooHR](https://www.softwareadvice.ie/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews) 3. [Qulture.Rocks](https://www.softwareadvice.ie/software/312711/qulture-rocks) — 4.5/5 (158 reviews) 4. [Asana](https://www.softwareadvice.ie/software/5576/asana) — 4.5/5 (13547 reviews) 5. [Hrider](https://www.softwareadvice.ie/software/449683/HRider) — 4.8/5 (86 reviews) ## Reviews ### "Love Insights\!" — 5.0/5 > **Ava L.** | *19 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Insights is so important and essential. I truly love what it’s giving. It really sets my day on the right track. > > **Cons**: If I could choose one thing that I do like, it’d be really difficult for me to choose one single thing. > > It’s actually a very good opinion on it. After some time, my opinion has actually changed considerably. ----- ### "Performance and Feedback Cycle Refined" — 5.0/5 > **Jessica** | *7 February 2020* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Insights combines and simplifies the performance and feedback cycle. Mission and vision, values and behaviors become regular topics of conversation. using the system is far easier than doing rigorous annual performance reviews. Clicking the buttons fun and easy. It is structured but allow for a lot of commenting which is very helpful. Not intimidating to use. > > **Cons**: Since I already meet with staff weekly, sometimes the monthly meeting feels too frequent. We are not there yet but would like to use the system to tie into compensation. It would be good for the system to have a built-in way to do that. > > Overall, Insights still feels like the right tool for our organization. Things move to quickly to wait for annual evaluations and the interface is simple yet still captures the importance measures of the job. We are glad to be using it and excited to see how cultural will change the more it is used. ----- ### "Feedback On Insights Jan 20" — 3.0/5 > **Lauren** | *30 January 2020* | Computer Software | Recommendation rating: 5.0/10 > > **Pros**: I like the fact that the software is fairly 'light' in that the user interface isn't terribly heavy or requiring of multiple steps to complete a task as do many other programs. Also, I appreciate the different tact of Behind, OnTrack and Ahead as it introduces a fuller conversation - which is ultimately the end goal. > > **Cons**: 1) Completing a quarterly review and not having the individual employee review actually complete; bouncing back saying it wasn't done and sending out alerts to mgr and employee. 2) Displaying all the archive information when doing quarterly reviews - introducing visual clutter 3) Ease of finding simple things - last quarter's information 4) Syncing with calendar; Once a quarterly review was set and moved in laptop calendar, the EOY review didn't reschedule as expected. 5) Comment box has no line spacing - which looks like a uni-blob 6) Goals and responsibilities cannot be copied for next year 7) Formatting in the comment box beyond line spacing > > Overall I would say the software was launched (opa Connect) too soon. I felt like the deliverable was a 'beta' and we were working through the kinks as a customer rather than a usability team. The software has grown but there's still kinks that should have been addressed before anticipating that managers would be using this tool for quarterly reviews. I'd like to see much more dynamic product management, prioritizing fixing some of the above mentioned items, so that the tool could become seamless and therefore more productive. Further, I'd like to hear that UserGroups were invited to try the improvements in a test bed or similar activity. Prove to me that your standards are high and that you value my time as a customer. ----- ### "Easy Reviews" — 4.0/5 > **Katie** | *6 October 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I like that it tracks feedback month over month; I like that its very user friendly. > > **Cons**: If you click out of a comment before saving, you lose the entirety of the comment. It's also hard to navigate between comments on a review. > > Overall, I enjoy the softwar and think it is an easy and consistent way to connect with people. ----- ### "OpaConnect Great for Alignment & Transparency" — 4.0/5 > **Verified Reviewer** | *5 February 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: \#1 favorite component is the "meet" functionality. The pre-meet or "prep" is a great tool for both employees and managers. \#2 Fav: Employees can easily align their goals to company strategies creating the elusive line of sight and the tool allows everyone to see how the collective organization is trending toward those strategies. \#3 Fav: Core Behaviors (aka values) are included in the review or "meet" process. It keeps them front and center and creates a space to discuss how they are lived (or not) by the individual. > > **Cons**: My only con is the back end. Set up is easy but reporting is challenging. The support team is SO open to customer feedback and share their roadmap so I know this is one area that will see improvement in the near term. From an end user perspective it's pretty easy, clean experience. > > Overall I feel that OpaConnect has brought a level of transparency to what we are focused on as an organization and how we all align to the strategic objectives. The tool has also decreased the administrative time of the "review" process as the meet and prep processes are simple and straightforward, which encourages and sustains better conversations between managers and employees. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.ie/software/46673/opaconnect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/46673/opaconnect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data