---
description: Review of Sterling Order Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: Sterling Order Management | Reviews, Pricing & Demos - SoftwareAdvice IE
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Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Sterling Order Management](/software/467033/Sterling-Order-Management)

# Sterling Order Management

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> IBM Sterling Order Management System (OMS) is a leading enterprise solution designed to streamline and optimize the order fulfillment processes for businesses operating in complex, multi-channel environments. This robust system provides comprehensive capabilities that support the entire order lifecycle, from order capture to final delivery, ensuring a seamless and efficient process that enhances customer satisfaction and drives operational efficiency.
> 
> Verdict: Rated **4.7/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 6 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: IBM

## Commercial Context

- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact IBM for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Austria, Belgium, Bolivia, Brazil, Bulgaria, Canada, Chile, China, Colombia, Czechia, Denmark, Ecuador, Estonia, Falkland Islands, Finland, France, French Guiana, Germany and 27 more

## Features

- Activity Dashboard
- Alerts/Notifications
- Customer Management
- Delivery Management
- Forecasting
- Inventory Management
- Multi-Channel Management
- Order Fulfillment
- Order Management
- Order Processing
- Order Routing
- Order Tracking
- Quotes/Estimates
- Real-Time Data
- Recurring Orders
- Reporting/Analytics
- Returns Management
- Shipping Management
- Workflow Management
- eCommerce Management

## Support Options

- Chat

## Category

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)

## Related Categories

- [Order Management Software](https://www.softwareadvice.ie/directory/1730/order-management-system/software)
- [Order Fulfillment Software](https://www.softwareadvice.ie/directory/253/order-fulfillment-software/software)

## Alternatives

1. [Fishbowl](https://www.softwareadvice.ie/software/1700/fishbowl-inventory-scm) — 4.2/5 (1087 reviews)
2. [NetSuite](https://www.softwareadvice.ie/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews)
3. [Genius](https://www.softwareadvice.ie/software/435569/Genius-for-Restaurants) — 4.5/5 (185 reviews)
4. [Odoo](https://www.softwareadvice.ie/software/77019/odoo-pos) — 4.2/5 (1294 reviews)
5. [PartsTech](https://www.softwareadvice.ie/software/264829/partstech) — 4.6/5 (118 reviews)

## Reviews

### "Sterling Order Management for all Supply Chain Requirement" — 5.0/5

> **Pradeep** | *25 September 2023* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: Sterling order management application is very helpful to  trace the complete order to cash cycle. Reporting for daily number of orders can be achieved and inventory reports for customer's vendors can be created for order forecasting and this is also  helpful to manage the material master data, warehouse management.
> 
> **Cons**: When it comes to cost I found Sterling order management system is more costly with respect to its peer level order management system applications.
> 
> Load balancing feature of Sterling order management is very helpful . It was very effective application for   organization's business critical requirement  like inventory reporting, order forecasting , revenue forecasting and helpful complete order to cash cycle in effectively lesser time.

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### "Great tool\!" — 5.0/5

> **Ricky** | *6 September 2018* | Writing & Editing | Recommendation rating: 7.0/10
> 
> **Pros**: I liked the ease of use of this software. It’s very user friendly\!
> 
> **Cons**: There are often glitches that occur preventing order processing from completing, but with any software comes the risk of unexpected glitches.

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### "Great order management tool" — 4.0/5

> **Jaime** | *10 May 2018* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10
> 
> **Pros**: This is a great way to create and track orders in a large company - it's all in one place it even allows you to check availability of goods before they are ordered and it follows all the way through to invoicing and payment - all your ordering needs in one place
> 
> **Cons**: There are no real cons with this product it covers all of the needs associated with ordering and obtaining goods/inventory
> 
> All ordering needs in 1 simple tool

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### "Sterline Order Management Review" — 5.0/5

> **Richard** | *19 June 2020* | Individual & Family Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I liked most about this software was the reasonable pricing. Very affordable.
> 
> **Cons**: What I like least about this software was how limited the program is with creating custom reports.

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### "IBM Sterling" — 5.0/5

> **Johnson** | *29 November 2016*
> 
> IBM® Sterling Order Management provides order orchestration through a centralized inventory, order promising and fulfillment hub to support omni-channel fulfillment. It helps enterprises increase fill rates and inventory turns, reduce markdowns, improve customer loyalty and increase share of wallet. The Sterling Order Management system enables you to make better decisions about how to promise and fulfill customer orders, resulting in improved profitability and customer satisfaction.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/467033/Sterling-Order-Management)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/467033/Sterling-Order-Management> |
| en | <https://www.softwareadvice.com/product/467033-Sterling-Order-Management/> |
| en-AU | <https://www.softwareadvice.com.au/software/467033/Sterling-Order-Management> |
| en-GB | <https://www.softwareadvice.co.uk/software/467033/Sterling-Order-Management> |
| en-IE | <https://www.softwareadvice.ie/software/467033/Sterling-Order-Management> |
| en-NZ | <https://www.softwareadvice.co.nz/software/467033/Sterling-Order-Management> |
| fr | <https://www.softwareadvice.fr/software/467033/Sterling-Order-Management> |

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