---
description: Review of Docusign CLM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Docusign CLM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Contract Management Software](/directory/4157/contract-management/software) > [Docusign CLM](/software/467133/DocusignCLM)

# Docusign CLM

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> Docusign CLM is a contract lifecycle management software designed to streamline and automate contract processes for businesses. It is suitable for organizations in various industries that require efficient management of complex contract workflows. This software offers a centralized contract repository with permissions, search, reporting and analytics capabilities. It allows users to create automated contract workflows using a drag-and-drop editor and a variety of pre-configured steps.&#10;&#10;Docusign CLM also utilizes artificial intelligence to summarize contract terms and provide analysis. Key features of Docusign CLM include workflow automation, contract repository and permissions, search and reporting, and AI-powered analysis. The software aims to transform the way organizations create, collaborate on, and manage contracts as part of an intelligent agreement management strategy. It is designed to accelerate contracting cycles, strengthen compliance and uncover opportunities.
> 
> Verdict: Rated **4.5/5** by 127 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 127 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Docusign
- **Location**: San Francisco, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, France, India, Italy, Malaysia, Netherlands, Philippines, Singapore, Taiwan, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Buy Side (Suppliers)
- CRM
- Collaboration Tools
- Completion Tracking
- Compliance Tracking
- Configurable Workflow
- Contact Management
- Content Publishing Options
- Contract Drafting
- Contract Negotiation
- Customisable Templates
- Customizable Fields
- Data Extraction

## Integrations (23 total)

- Box
- Coupa
- Docusign
- Dropbox
- Email Verification API
- Google Docs
- Google Drive
- HubSpot CRM
- LSEG Risk Intelligence
- Microsoft 365
- Microsoft SharePoint
- OneSpan Sign
- Quik\!
- SAP Ariba
- SAP Ariba Contracts

... and 8 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Contract Management Software](https://www.softwareadvice.ie/directory/4157/contract-management/software)

## Related Categories

- [Contract Management Software](https://www.softwareadvice.ie/directory/4157/contract-management/software)
- [Content Management Systems](https://www.softwareadvice.ie/directory/4543/cms/software)

## Alternatives

1. [Docusign](https://www.softwareadvice.ie/software/367901/Docusign) — 4.7/5 (9446 reviews)
2. [Deel](https://www.softwareadvice.ie/software/248344/deel) — 4.9/5 (4306 reviews)
3. [ContractSafe](https://www.softwareadvice.ie/software/68389/contractsafe) — 4.8/5 (186 reviews)
4. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2919 reviews)
5. [PandaDoc](https://www.softwareadvice.ie/software/144409/pandadoc) — 4.5/5 (1256 reviews)

## Reviews

### "The Saas pay-as-you-go model is dead now.  Time to move on." — 3.0/5

> **John** | *19 July 2026* | Information Technology & Services | Recommendation rating: 1.0/10
> 
> **Pros**: Docusign does what it needs to do, it allows you to get digital signatures and diligently tracks the process, when it was signed, by whom, etc.  It does what it is supposed to.
> 
> **Cons**: Years later, why is it still a PAID Saas system?  While sure it's not much, but with AI today, we are building our own system, there is no reason for it to be a pay-as-you go still, that model is long gone now.
> 
> It worked for years, but paying each time is tiresome and unnecessary, which is why we will be building our own in-house docu-signer that does the exact same thing, but we own it forever with Zero payments going forward.

-----

### "Can't complain, get it\!" — 5.0/5

> **Verified Reviewer** | *3 December 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: I can't rave about Docusign enough. Its so easy to use, download, store. The emails never go to spam and its worth the price. Which isn't high.
> 
> **Cons**: the only thing I do not like is that when you go to download the document and certificate of signing it asks if you would like to combine the documents, but it does not actually combine them if you say yes.
> 
> It has been a great experience in which we even opted into a higher paying plan. This has saved our company so many headaches.

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### "Misleading and Lacking the Promised Features" — 1.0/5

> **Damian** | *22 March 2024* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: There are no features of DocuSign CLM that we are happy with. Every feature that was promised to us either works poorly or is not present at all.
> 
> **Cons**: We were promised certain features in DocuSign CLM that were ultimately not delivered. For example, the ability to tag contracts and search contracts by those tags. This feature was explicitly promised to us in our contract, but is not functional in our system. This essentially makes DocuSign CLM useless as we cannot search our document repository in any meaningful way. DocuSign CLM support team was not helpful.&#10;&#10;And for those of you thinking that DocuSign CLM will be a natural extension of DocuSign e-Signature, unfortunately no, the two systems are not connected at all. You are expected to manually upload signed contracts from DocuSign e-Signature to DocuSign CLM.
> 
> Overall, DocuSign CLM Esssentials is essentially useless.

-----

### "docusign review" — 5.0/5

> **Riley** | *30 December 2025* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that I can sign or send documents from anywhere, especially when working remotely or dealing with tight deadlines. Everything is organized in one place, so it’s easy to track what’s been sent, signed, or still pending.
> 
> **Cons**: The only downside is that some features are limited unless your company has a higher-tier plan, and occasionally setting up more complex documents can take a little extra time.
> 
> Overall, Docusign makes digital paperwork much more efficient and helps keep things moving without unnecessary delays for clients.

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### "A Time Saving Gift\!" — 5.0/5

> **Greta** | *17 November 2025* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of sending a document via docusign. This has saved us countless hours trying to get physical signatures from employees. It's so easy to track where the signature status is and pull old documents as needed.
> 
> **Cons**: This may be lack of user understanding, but it is unfotunate that I do not receive notifications when a document has been signed.
> 
> Docusign has saved us so much time as we've shifted away from paper. It's been easy to locate documents, which has greatly improved employee experience as well.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/467133/DocusignCLM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/467133-DocusignCLM/> |
| en-AU | <https://www.softwareadvice.com.au/software/467133/DocusignCLM> |
| en-GB | <https://www.softwareadvice.co.uk/software/467133/DocusignCLM> |
| en-IE | <https://www.softwareadvice.ie/software/467133/DocusignCLM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/467133/DocusignCLM> |

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