--- description: Review of Practice Mate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Practice Mate | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Podiatry EMR Software](/directory/117/podiatry-software/software) > [Practice Mate](/software/4675/practice-mate) # Practice Mate Canonical: https://www.softwareadvice.ie/software/4675/practice-mate Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/4675/practice-mate?page=2) > Practice Mate is a cloud-based medical practice management solution offered by Office Ally, designed to meet the needs of healthcare providers across all specialties. The software helps healthcare professionals streamline daily operations through features such as appointment booking, revenue management, compliance tracking, patient record-keeping, electronic prescriptions and patient engagement. It focuses on the optimization and modernization of medical operations, enabling healthcare providers to utilize its capabilities to minimize unnecessary administrative duties and enhance the overall patient experience. Practice Mate also integrates with other Office Ally offerings, such as EHR 247 and Patient Ally, so that data can be shared between systems without the need for transfers. Additionally, users can also extend its capabilities with add-ons such as integrated patient reminders, appointment rescheduling, digital forms, change requests, patient intake, direct messaging and statement mailing. These add-ons contribute to the system's overall effectiveness in aiding medical practices in their day-to-day tasks. The application offers a billing and claims management feature that simplifies the revenue cycle management process for healthcare providers. This helps users generate and submit electronic claims to insurance companies, track claim statuses, and manage denials and rejections. Practice Mate also includes a secure patient portal that helps streamline patient engagement and communication. Additionally, the software ensures compliance with HIPAA regulations, safeguarding patient data and maintaining confidentiality. One key functionality is the auto-post electronic remittance advice (ERA), which automates the posting of ERAs for enhanced efficiency. Moreover, Practice Mate allows healthcare professionals to track revenue and manage accounts receivable, providing a clear overview of financial performance. It also offers a customizable alert system to notify users of important tasks or events, ensuring nothing falls through the cracks. The application supports multiple practitioners within a single office setting and accommodates practices with multiple locations, making it versatile for a variety of healthcare settings. Furthermore, its patient database feature includes detailed demographics and insurance information to keep patient records organized and accessible. Lastly, Practice Mate offers free set-up, support and training to ensure a smooth onboarding process for users. Customer support is extended through FAQs, live chat, phone and more. In conclusion, Practice Mate by Office Ally stands out as a trusted and compliant medical practice management solution, providing healthcare providers with a comprehensive suite of tools to simplify their operations, improve patient care, and bolster overall practice efficiency. > > Verdict: Rated **4.5/5** by 171 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 171 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Office Ally ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Practice Mate is available for free. The Non-Par processing fee is $44.95 and is calculated and charged per unique Tax ID + Rendering NPI combination whose claim volume is 50% or more to Non-Par transactions in a month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Cancellation Management - Candidate Profiles - Case Management - Check-in/Check-out - Claims Management - Commenting/Notes - Communication Management - Compliance Management - Compliance Tracking - Confirmations/Reminders - Customisable Forms - Customisable Reports ## Integrations (1 total) - EHR 24/7 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Podiatry EMR Software](https://www.softwareadvice.ie/directory/117/podiatry-software/software) ## Related Categories - [Podiatry EMR Software](https://www.softwareadvice.ie/directory/117/podiatry-software/software) - [Urgent Care EMR Software](https://www.softwareadvice.ie/directory/119/urgent-care-software/software) - [Nephrology EMR Software](https://www.softwareadvice.ie/directory/451/nephrology/software) - [Web-Based EMR Software](https://www.softwareadvice.ie/directory/120/web-based-emr-software/software) - [Community & Federally Qualified Health Center Software](https://www.softwareadvice.ie/directory/3/community-health-center-software/software) ## Alternatives 1. [EHRYourWay](https://www.softwareadvice.ie/software/3789/ehryourway) — 4.9/5 (528 reviews) 2. [CounSol.com](https://www.softwareadvice.ie/software/33059/counsol) — 4.7/5 (829 reviews) 3. [TherapyNotes, LLC](https://www.softwareadvice.ie/software/5615/therapynotes) — 4.7/5 (962 reviews) 4. [Valant EHR Suite](https://www.softwareadvice.ie/software/1069/valant-psychiatric-emr) — 4.2/5 (338 reviews) 5. [Kipu](https://www.softwareadvice.ie/software/3226/kipu) — 4.7/5 (217 reviews) ## Reviews ### "OFFICE ALLY, a comprehensive medical practice solution" — 5.0/5 > **Fazal** | *26 April 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Office ally is great because the practice mate is free. They will charge you nominal rates if you use some of the extra features like submitting claims, EHR, billing invoices, and a number of services that may be beneficial to a variety of different practices. Also their customer service is excellent, as well as their tutorial videos and they offer training one on one. > > **Cons**: There are some things that could be improved on the software, but they are always improving and upgrading the software. > > Practice mate is great, we have used it in our medical practice for over 10 years. ----- ### "Very satisifed long time user" — 5.0/5 > **Catherine** | *11 December 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Our office has been using Practice Mate for nearly 8 years. It is easy to learn. Office Ally continues to update their security to avoid hacking. It is still the least expensive and most effective product for a small practice. We submit claims, track authorization, and prepare patients' bills. Office Ally is quick to combat system issues. > > **Cons**: While Practice Mate has grown, their customer service could use more training on trouble shooting problems brought to their attention. > > I would recommend Practice Mate to anyone running a small practice. My colleagues also use it some as long as 18 years. ----- ### "Amazing billing set up" — 5.0/5 > **Jesus** | *25 September 2018* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: It's real easy to do billing here. Everything is well organized and I love how it connects to EHR. It makes it easy to look up patients information and uploads without having to switch over to EHR. > > **Cons**: Sometimes I still get lost here. A better layout for all the tabs and functions could be implemented, but the way it is right now isn't too bad. ----- ### "Poor Customer Service and Antiquated" — 1.0/5 > **Tonn** | *30 October 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Intuitive, user-friendly. Ironically, their antiquated interface makes it easier to use without all the confusing bells and whistles. > > **Cons**: Poor customer service. Lack robust reporting features. The reporting is so poor that a practice owner cannot know know which claims are being paid. He needs to log into the insurance companies system to view them. This is quite time consuming and labor intensive and not scalable when you're expanding your practice. > > The on-boarding process offers much support, but then customer service becomes poor to non-existent. Reporting and benefits check features are antiquated and time-consuming. You would need to hire another staff to manage claims payments, which defeats the purpose of using an inexpensive software. Overall, they need to step out of the 2000s and into 2025. ----- ### "Great for small clinics" — 5.0/5 > **Tina** | *3 February 2026* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: We can do all that is needed from one application for our patients and it's secure and compliant. Being able to securely store and access sensitive information is great. > > **Cons**: You can't always get reports exactly like you want and with that being said they are upgrading and bringing more flexibility to reports that we can customize. > > Great overall experience. Customer service is excellent when you need them. The system offers almost everything we need. ----- Page: 1 / 8\ Next: [Next page](https://www.softwareadvice.ie/software/4675/practice-mate?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/4675/practice-mate) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data