--- description: Review of Therap Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Therap | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/4406/home-health/software) > [Therap](/software/467875/Therap) # Therap Canonical: https://www.softwareadvice.ie/software/467875/Therap Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/467875/Therap?page=2) > Therap Services is the national leader in HIPAA-compliant electronic documentation solutions for organizations in Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries. The system caters to a wide range of providers, including those serving individuals with intellectual and developmental disabilities, community employment and vocational rehabilitation programs, special education and school health services, aging and home health agencies, and autism programs. Therap's key features include electronic health record (EHR) capabilities, electronic visit verification (EVV) to track and manage service visits, comprehensive incident reporting and management tools, and person-centered planning tools to support individualized service goals and outcomes. Additionally, the system includes functionality to manage waiver slots and waiting lists, helping providers streamline day-to-day operations. > > Verdict: Rated **4.7/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 100 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Therap Services - **Founded**: 2003 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact Therap for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bangladesh, Canada, Kenya, Nepal, Nigeria, Philippines, Saudi Arabia, Uganda, United States ## Features - Activity Dashboard - Activity Tracking - Attendance Tracking - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Compliance Tracking - Customisable Reports - Document Management - Document Storage - EMR/EHR - For Long Term Care - HIPAA Compliant - Home Health Care Management - Incident Management - Insurance Eligibility Verification - Lab Integration - Medication Database - Medication History ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) ## Related Categories - [Home Health Care Software](https://www.softwareadvice.ie/directory/4406/home-health/software) - [Assisted Living Software](https://www.softwareadvice.ie/directory/3950/assisted-living/software) - [Home Care Software](https://www.softwareadvice.ie/directory/4779/home-care-software/software) - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) - [Long Term Care Software](https://www.softwareadvice.ie/directory/4533/long-term-care/software) ## Alternatives 1. [Fusion](https://www.softwareadvice.ie/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews) 2. [Carepatron](https://www.softwareadvice.ie/software/241061/care-patron) — 4.4/5 (858 reviews) 3. [Alleva](https://www.softwareadvice.ie/software/365334/alleva) — 4.5/5 (282 reviews) 4. [AestheticsPro](https://www.softwareadvice.ie/software/73167/aesthetics-pro) — 4.4/5 (662 reviews) 5. [ModMed](https://www.softwareadvice.ie/software/2446/electronic-medical-assistant) — 4.4/5 (369 reviews) ## Reviews ### "Therap- for all your business needs." — 4.0/5 > **ANNE** | *26 March 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The ability to customize what you need for your company is great\! It also offers numerous different features. > > **Cons**: N/A I have no complaints about this software > > Our overall experience has been great. It offers a wide range of modules and training for employees. From bill tracking to documentation they have it all. ----- ### "Great software, looking forward to new features" — 5.0/5 > **Zach** | *28 April 2026* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: They’re responsive to feedback, there’s a strong understanding of the human services industry, and the software is intuitive and easily accessible to all levels of technological literacy > > **Cons**: A lot of the suggestions are driven by how many users are in each state, so stayed with fewer users tend to get less state specific adds and attention to features. > > I’ve really enjoyed using Therap\! I think it’s greatly improved our organizations documentation and communication skills, and we are always looking to integrate it more. ----- ### "So much to learn with Therap\!" — 3.0/5 > **Anne** | *4 August 2026* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: Excited about a product that is specific to the IDD services - helping IDD staff with efficiencies so that the focus is on the individual client and services. We are currently using the Therap State provided functionality but are contracted for the GA State Bundle with Incentive. Looking forward to gaining more detailed knowledge regarding incentivized functionality and system workflow. Have already connected with some long time customers here at the conference. > > **Cons**: Support style - Therap contacts sometimes respond to request for assistance and direct questions by referring user back to finding guides and while it is important for us to utilize all the guides available it is not always the most efficient way to assist us to move forward when quick system functionality help is needed (especially for new system users). Hands on for new users is a great way to assure system understanding and adoption of functionality. Therap support know the system well - would recommend greater time is spent with new customers overall. > > Good - Administrative set up was not as intuitive as expected. Worked through this with representative, which did help in learning the workflow. As mentioned, there is a library of Guides however it does help for Administrators to go through an actual step through rather than be directed to the guides. IDD staff continue to gain workflow experience and all the acknowledgments that need to be made (PA’s, etc). Looking forward to learning much more detail in overall workflows. ----- ### "Garbage in and Gabbage out Phrase." — 4.0/5 > **Mohammed** | *11 August 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: From the Billing Training Roadmap: Processes, Procedures, and Requirements, I learned the importance of completing billing-related responsibilities accurately, consistently, and within the required timeframes. The training provided me with a better understanding of the overall billing process, including the documentation and procedures necessary to support accurate billing. I learned how important it is to ensure that all required documentation is complete, accurate, and consistent with the services provided. This includes reviewing service records, verifying dates and times, ensuring required signatures are obtained, and identifying and correcting missing or inaccurate information before submission. The training also helped me understand the importance of following established billing procedures and meeting submission deadlines. Delayed, incomplete, or inaccurate documentation can affect the billing process and the overall operations of the program. Additionally, I learned about compliance requirements and the importance of maintaining accurate records that reflect the services actually provided. I gained a better understanding of common billing errors, how to identify them, and the appropriate steps to correct or prevent them. Overall, the Billing Training Roadmap strengthened my understanding of billing procedures, documentation requirements, compliance expectations, accuracy, accountability, and timely submission. I will apply the knowledge gained from this training to ensure that my billing responsibilities are completed correctly and in accordance with organizational policies and requirements. > > **Cons**: Limited Use of Therap Simulation During Training One area that could be improved in the training is the use of Therap simulations when teaching the different topics and procedures. Although the instructor explained the topics and provided information about the required processes, there was limited hands-on demonstration or simulation within the Therap system. Using Therap simulations during the training would provide participants with an opportunity to see how the information being taught is applied in an actual system environment. For example, the instructor could demonstrate each process step by step, show where information should be entered, explain how documentation should be completed, and identify common errors that staff should avoid. Incorporating hands-on Therap simulations would also allow trainees to practice completing tasks while receiving guidance and feedback from the instructor. This approach could make the training more interactive and help participants become more comfortable navigating Therap before they are expected to complete these responsibilities independently. Overall, combining verbal instruction with practical Therap simulations would strengthen the training experience. It would help reinforce the topics being discussed, improve understanding of the required procedures, reduce documentation and billing errors, and better prepare participants to perform their responsibilities accurately and confidently. > > Proficiency with Therap I consider myself proficient in using the Therap system and have developed a good understanding of its various functions through my professional experience. I am comfortable navigating the system and utilizing its different modules to complete required documentation, review individual information, and perform routine administrative and program-related responsibilities. My experience with Therap includes entering and reviewing documentation, accessing individual records, monitoring service-related information, reviewing reports, and ensuring that required information is completed accurately and within established timeframes. I understand the importance of maintaining accurate and consistent documentation, particularly because information entered into Therap may be used for service verification, billing, compliance, quality assurance, and program monitoring purposes. I am also comfortable identifying documentation discrepancies, reviewing information for completeness, and following established procedures to address errors or missing information. My familiarity with the system allows me to navigate Therap efficiently and complete assigned responsibilities with minimal assistance. Overall, I would describe my Therap experience as proficient. I have a strong working knowledge of the system and can independently perform many of the functions required for my role. At the same time, I remain open to additional training, particularly on advanced features, specialized modules, and organization-specific processes that can further strengthen my knowledge and effectiveness when using Therap. ----- ### "Safety and Training Coordinator" — 5.0/5 > **Dakota** | *7 May 2026* | Hospital & Health Care | Recommendation rating: 2.0/10 > > **Pros**: The experience and knowledge is amazing 👏 so much info and tweaks to make documentation better. Very help individuals and information > > **Cons**: AI can be better. I personally know that AI loves to collect data but also make up fake things so i am on defense on AI due to AI making up things on live TV as well. > > Really good. Good community and connection very knowledgeable and enthusiastic about their work with therap. Love it. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.ie/software/467875/Therap?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/467875/Therap) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data