About AbelMed

ABELMed is a comprehensive practice management and full electronic medical records solution suitable for medical, physiotherapy and rehabilitation clinics of all sizes. The appointment scheduler and physician/practitioner dashboard provide multiple workflow options through one screen and access to multiple types of information and functions. The patient manager tracks patients as they move through the various stages of their appointment. Other features include a cumulative patient profile, preventative care management, multiple billing types (including OHIP) and authorization manager for enhanced security. OLIS (Ontario Lab Information System) and HRM (Health Report Manager) integrations are available for Ontario clients and Telus eClaims insurance claims processing for Canadian practitioners.
AbelMed Software - Physician dashboard
AbelMed Software - Authorization manager
AbelMed Software - Cumulative patient profile
AbelMed Software - Appointment scheduler
AbelMed Software - Patient manager
AbelMed Software - Preventative care
AbelMed Software - Physician dashboard - thumbnail
AbelMed Software - Authorization manager - thumbnail
AbelMed Software - Cumulative patient profile - thumbnail
AbelMed Software - Appointment scheduler - thumbnail
AbelMed Software - Patient manager - thumbnail
AbelMed Software - Preventative care - thumbnail

AbelMed pricing

AbelMed does not have a free version.

Free Version:
No
Free trial:
N/A

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AbelMed Reviews

Feature rating

Value for Money
4
Functionality
4
Ease of Use
4.5
Customer Support
5
5 reviews of 10 View all reviews
Aaron C.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/1/2020

Excellent EMR

My experience has been positive. There were the usual growing pains but these were all handled smoothly by the support staff and there were no interruptions in my daily schedule.

Pros

Very User Friendly
Great lay out including the nice fonts and just the right size and spacing for various icons/tabs.
Lab results can be marked signed off or reviewed which is a helpful distinction when needing to review prior paper records and still wanting a time stamp for future auditing/review purposes.
Has the ability to forward previous encounters which is helpful for things like Diabetic flow sheets.
Has the ability to have customizable pre-typed entries similar to stamps/templates in other EMRs
Support Staff is knowledgeable and attentive
The person who trained our office was exceptional. Good communicator. Patient. I found this to be particularly important in ensuring proper migration to AbelMed from paper charts.

Cons

Sometimes the page may skip a line when scrolling down in the investigations tab.

Response from ABELDent

Thank you for taking the time to provide a review of ABELMed. We are pleased that you have successfully implemented many of the EMR features and that the training and support you have received has met your expectations. To address your scrolling issue, under Dashboard Settings, simply deactivate the screen refresh settings.

Replied 28/2/2020
Janet M.
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 24/2/2021

feels like a family

My overall experience has been excellent over the years. The only sad thing is that I may be forced to look at other software in the future due to requirements from Ontario MD moving forward. It will be like losing a family member.

Pros

I have used AbelMed now for 14 years. I took over an office that already had AbelMed and bought it along with the rest of the office thinking I would just try it out and switch to something else if it didn't work out. There were all the regular hiccoughs of switching from paper to electronic records, but that was also 14 years ago. Over the years, I have had such good interactions with the technical support team that I now feel like they are family! They have always been prompt at getting back to me, patient, kind and helpful in solving my issues. They have ALL been excellent at providing support to my staff and me. The person who mainly taught me how to use the system was so bubbly and fun and put me at ease when I was so overwhelmed and confused and always made me laugh! I always wanted to meet her in real life! I have found it easy to use and felt ithad all the features I was looking for. I would never go back to paper charts.

Cons

I would like a software where the email was right in the patient's chart, also I would like the option of cloud-based software.

Arthur S.
  • Industry: Medical Practice
  • Company size: 11-50 Employees
  • Used Other for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
3
Customer Support
3

1
Reviewed on 30/5/2017

Disaster !

Every time they fix one issue, another issue arise.

Pros

The monthly fee is the lowest in Ontario. They used to have fair customer support, now, I think they have only a few people available that make your waiting time unreasonable.

Cons

After several years of using this program, I can tell my colleagues this is a waste of money. You can faster if you use just the WORD processor for your notes. Referrals, prescriptions, navigating CPP - if you have 2 patients in an hour, yeh. may be.

Daisy P.
  • Industry: Medical Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 25/9/2020

Service for trouble shooting is timely and professionally rendered with a teaching component.

I am very grateful for the expertise provided by [SENSITIVE CONTENT HIDDEN] as he will go through the problem list carefully and come up with a solution. His prompt attention and kind nature is very helpful in a busy pediatric office.

Pros

The medical students find it is excellent as it is systematically configured so they do not miss details e.g review of systems is categorized in detail.

Cons

sometimes the clicks are too many to fax off a Rx to the pharmacy
e.g. needing to close the current encounter and then open the Rx tab and then only will the Rx be linked to the encounter.

Response from AbelMed

Thank you for reviewing our software and giving us feedback. We are happy to hear of your experience with our product support team - we pride ourselves on service excellence. We have a solution for easily faxing Rx to pharmacies - if you create your Rx from within the encounter note, then you can see it right away and fax it right away no need to use the Rx tab.

Replied 23/10/2020
Hany B.
  • Industry: Medical Practice
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 10/4/2020

Review of Abel software

very good

Pros

The product is user friendly and drugs are updated regularly

Cons

brand names and generic names are not always available
Space for progress notes needs to be increased

Response from ABELDent

Thank you for the review! We strive to continue to improve ABELMed and appreciate the feedback.

Replied 17/4/2020

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