--- description: Review of The Report Management System Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: The Report Management System | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Physical Security Software](/directory/4639/physical-security/software) > [The Report Management System](/software/468124/The-Report-Management-System) # The Report Management System Canonical: https://www.softwareadvice.ie/software/468124/The-Report-Management-System Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/468124/The-Report-Management-System?page=2) > The Report Management System (THERMS) is a security incident reporting and operations management software designed for security guard and patrol companies. It supports security service providers, from single-person operations to multi-branch organizations, in managing their security operations through a centralized system. The software aids in improving incident documentation, client communication, and operational efficiency. THERMS includes tools for incident and daily activity reporting, allowing users to create detailed documentation using pre-built templates for incidents, arrests, and patrol visits. A custom report builder is available for specialized needs. The platform features a dispatch system that logs and assigns calls, automatically tracking resolution times and incident details. GPS tracking capabilities offer real-time and historical location monitoring of security personnel. The software includes a records management database for tracking people, property, and vehicles with complete historical timelines. Location management tools handle site-specific information such as Post Orders and Pass Downs. An integrated schedule builder with time tracking functionality and internal communication tools support team coordination. The platform is accessible via web and mobile applications, with the mobile app optimized for security officers on patrol. A client portal provides real-time access to updates and activity reports, with options for scheduled email delivery. The system incorporates analytics and advanced search capabilities to support data-driven decision-making and operational insights. Schedule management features enable personnel to clock in and out while logging their status throughout their shifts. > > Verdict: Rated **4.6/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: THERMS - **Location**: HAYDEN, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$45.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Tiered pricing based on company size - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: American Samoa, Canada, United States ## Features - Alarm Management - Audit Management - Event Management - Investigation Management - Safety Incident Management - Security Management - Visitor Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Physical Security Software](https://www.softwareadvice.ie/directory/4639/physical-security/software) ## Alternatives 1. [Brivo Access](https://www.softwareadvice.ie/software/344721/brivo-access) — 4.3/5 (54 reviews) 2. [RemoteLock](https://www.softwareadvice.ie/software/366867/remotelock) — 2.7/5 (19 reviews) 3. [Kisi](https://www.softwareadvice.ie/software/233266/kisi) — 4.2/5 (57 reviews) 4. [CASH](https://www.softwareadvice.ie/software/129190/cash) — 4.5/5 (24 reviews) 5. [Novagems](https://www.softwareadvice.ie/software/172738/novagems) — 4.3/5 (21 reviews) ## Reviews ### "Best value for the cost" — 5.0/5 > **Jeremy** | *13 February 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Therms is highly customizable and can be tailored to fit just about any situation. The development team is always open to requests/suggestions > > **Cons**: Could use a little more direction is creating custom reports > > Tour management and incident reporting ----- ### "Great Customer Service and love the organization & features" — 5.0/5 > **Melissa** | *12 February 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I love the new GPS stamp on report entries. It allows me to know with confidence that our officers are onsite doing their patrols. > > **Cons**: I don't love that it's only a web based platform at this point, but I know that's about to change :) > > It's been a great tool for our company. I love that it files all reports in with the clients and the composer. I love the updated web platform, huge improvement\! This has been a great addition to the services we provide our clients as well. They love receiving daily updates from the officers working their properties. I've already recommended it to a couple security companies we've worked with and will continue to do so. ----- ### "My Review on Therms" — 3.0/5 > **Michele** | *12 February 2020* | Security & Investigations | Recommendation rating: 5.0/10 > > **Pros**: It is easy to use of security officers and administrators > > **Cons**: That the officers themselves can see and change other officers reports, change the time of the report and it still has the option to have their reports reviewed instead of just completing it. If you turn your phone sideways for pictures it will delete the report you started, also it kills your battery really fast because it is not an app on your phone and you have go to the internet to access the program. The officers can do these changes and see things they shouldn't accountability it not there. > > It's to early to tell yet to answer this question ----- ### "The Best Report Writing System on the Market" — 5.0/5 > **John** | *13 February 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Modern and easy to understand user interface. Quick and easy setup. Exactly what security officers need to do their job and nothing more. > > **Cons**: Limited features. I would like to see scheduling and live GPS tracking but not a deal-breaker. > > Really great customer service from the \[SENSITIVE CONTENT HIDDEN\]. Setup only took ten minutes. Very user-friendly for both admins and end-users. After trying most of the security management systems out there this is the best. ----- ### "Reporting system excellence" — 4.0/5 > **Aaron** | *18 February 2020* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: I have found that this system is extremely convenient in providing a multitude of options for both users and clients. The system is very easily accessible and can be maneuvered without any problems. The multitude of functions including reports, records database, employee information as well as the other features are extremely helpful in client satisfaction. > > **Cons**: There are times where the system just like any other does not function properly in the essence of some employees being unable to login or having issues uploading photos etc. However when customer support is contacted they are extremely responsive in resolving the issue. > > Overall I find the system to be extremely manageable with ease of access and usage. Overall a great system to use and would highly recommend two other potential users. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/468124/The-Report-Management-System?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/468124/The-Report-Management-System) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data