--- description: Review of Visual-Eyes Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Visual-Eyes | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Medical Tools](/directory/4527/medical/software) > [Visual-Eyes](/software/468491/Visual-Eyes) # Visual-Eyes Canonical: https://www.softwareadvice.ie/software/468491/Visual-Eyes Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/468491/Visual-Eyes?page=2) > Visual-Eyes is an electronic medical record (EMR) management solution that helps Optometry organizations streamline processes related to scheduling, invoicing, dispensing, and more from within a unified platform. It allows staff members to maintain a patient database with information, such as family details, appointments, job orders, invoices, and linked documents. Visual-Eyes enables medical professionals to utilize the examination module to auto-generate referral letters, import testing results, monitor emerging trends, and manage data entry processes. Supervisors can generate scheduling reports to gain insights into doctors productivity, cancellation rates, bookings, no-shows, patient demographic, and other key metrics. > > Verdict: Rated **4.4/5** by 27 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 27 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SOTH - **Founded**: 1996 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Visual-Eyes is available on monthly subscriptions and one-time license. Please contact Visual-Eyes for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada ## Features - Alerts/Notifications - Appointment Management - Audit Trail - Calendar Management - Charting - Claims Management - Client Management - Clinical Notes - Communication Management - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Data Import/Export - Document Management - Document Storage - Documentation Management - Electronic Payments - Email Reminders - For Optometrists ## Integrations (5 total) - Global Payments Integrated - GoTo Connect - Helcim - Lens - Paystone ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) ## Related Categories - [Medical Tools](https://www.softwareadvice.ie/directory/4527/medical/software) - [Optometry Software](https://www.softwareadvice.ie/directory/104/optometry-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.ie/directory/8/electronic-medical-record-software/software) - [Mac EMR & Medical Billing Software](https://www.softwareadvice.ie/directory/426/mac-emr/software) ## Alternatives 1. [RevolutionEHR](https://www.softwareadvice.ie/software/2508/revolutionehr) — 4.5/5 (205 reviews) 2. [Liquid EHR](https://www.softwareadvice.ie/software/47057/liquidehr) — 4.8/5 (56 reviews) 3. [iTRUST](https://www.softwareadvice.ie/software/64613/itrust) — 5.0/5 (151 reviews) 4. [Crystal Practice Management](https://www.softwareadvice.ie/software/16960/crystal-pm) — 4.4/5 (36 reviews) 5. [Optosys](https://www.softwareadvice.ie/software/283818/optosys-2) — 4.6/5 (14 reviews) ## Reviews ### "Comprehensive system backed by people who care" — 4.0/5 > **Shaun** | *29 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like its customizability. They have made it easy for doctors to create their own panels to make Visual Eyes their own. > > **Cons**: I feel like I am not able to extract the data I need to make business decisions. I know they have come a long way in this regard and I have not fully implemented the changes they have made. I am hopeful that once I "catch up" on their updates, that it will do what I need it to do. > > Visual Eyes is a comprehensive system, their customer service is top notch and accessible by bot, phone, and email. They have an owner, \[sensitive content hidden\], who cares and is deeply involved in the operations of the compay. ----- ### "Comprehensive, intuitive EMR Built for Optometry" — 5.0/5 > **Amanda** | *7 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: VisualEyes is intuitive and comprehensive, which makes it practical for everyday use in a busy optometry clinic. It brings together patient records, invoicing and billing, scheduling, communication, equipment integration, ordering, inventory, contact management, and reporting within one system. One of its biggest strengths is the support team. They are receptive to feedback and encourage users to share ideas and suggestions for improvement. I also really appreciate the personal touch of having team profile pictures available online. Being able to put a face to the person helping you on the phone or through support makes the experience feel much more personal. > > **Cons**: Support ticket response times can sometimes be longer than we would like, although the addition of online chat has improved access to support. There are also areas where workflows could be streamlined. Some catalogue and contact information requires duplicate entry or multiple steps, and certain windows require users to expand several fields to access the information they need. Reducing these extra clicks and repetitive steps would make an already strong system more efficient for daily use. > > Overall, my experience with VisualEyes has been very positive. It is an intuitive, comprehensive system that supports most aspects of our day-to-day optometry clinic operations and patient care workflows. The system is easy to learn while still offering the depth needed to manage patient records, scheduling, invoicing and billing, patient communication, equipment integration, ordering, inventory, contact information, and reporting. I also appreciate that the VisualEyes team actively encourages user feedback and is available to help us find solutions for the digital requirements of our clinic. After working with the system extensively, I believe VisualEyes is an excellent EMR choice for optometry practices of varying sizes. ----- ### "Avoid this one at all costs. Interface is clunky and difficult to use." — 1.0/5 > **Chris** | *25 June 2015* > > Horrible horrible system to use. It's flakey and bug ridden, overly complicated interface and the most recent update makes it even more needlessly complicated. This program is embarrassing to try to use in front of a client. One of the worst things is how this ridiculous program thinks it's smarter than the person running out when it very obviously isn't. Customer care is there, but the guys are overly taxed and it takes as long as two or three days to have then return a call, though they usually do. The fact that home office is located in Red Deer, Alberta should be your biggest clue that the people creating this Mickey mouse program are rank amateurs. By eye doctors for eye doctors..... No, stick with what you know. ----- ### "Fantastic software with and an even more fantastic team behind it\!" — 5.0/5 > **Clare** | *24 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: They pay close attention to what Optometry clinics truly need- with so much variation in scope and clinics these days that kind of attention to detail is paramount to success > > **Cons**: Having too much choice sometimes\! there are so many things it can do I feel Im discovering new things about it all the time\! > > Every interaction with the VE team is always exceptional - Having a company you know you'll get things resolved when you call is truly priceless as a practice owner ----- ### "Our Experience with Visual-Eyes Software" — 5.0/5 > **Howard** | *29 July 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Visual-Eyes support is truly outstanding. This is the third EMR for our practice and we've never felt as supported, with day to day questions and with new feature implementation. The fact that Visual-Eyes continues to improve and add new integrated features allows our team to be more efficient every year. In addition, Visual-Eyes simplifies our life in two ways: all of the integrated features For example, invoice payment with our POS, spectacle lens ordering with our labs, contact lens ordering, Telus portal insurance submissions, and now RFID frame inventory and GoTo VOIP phone connectivity. The newest feature allows integration of the Intake Form into the Exam module for more streamlined Patient Records. > > **Cons**: The initial set-up is relatively complex. We took 5 full days with our trainers to ensure that our software and our team was as ready as possible to run smoothly on the first day with patients. The user interface of some of the modules have not yet been updated, though we anticipate that these changes will happen over time. > > Our overall experience has been tremendous. We were initially cautious about switching to Visual-Eyes because of the cost. The efficiencies and savings that we have seen, along with the day-to-day support with Visual-Eyes has made the transition worth every penny\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/468491/Visual-Eyes?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/468491/Visual-Eyes) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data