About Innkey PMS

InnKey PMS is a cloud-based hotel property management solution that is designed for small to midsize hospitality companies such as independent hotels, hotel chains, resorts, inns and lodges. The solution can manage multiple properties with a single login and data can be consolidated by region, concept or brand. Key features include reservation, management of material, laundry, housekeeping and point of sale (POS). The reservation feature helps in displaying bookings with guest names, which are color-coded to denote a confirmed booking, bookings on hold, wait-listed reservations and new requests. The information regarding room bookings such as the number of rooms occupied, average room rates and group reservations are also visible from the booking screen. The housekeeping module helps users to get information about laundry and other service requests. Financial operations are handled with an accounts receivable feature that updates new transactions from the front desk, restaurant or retail POS locations. Support is available via live chat.
Innkey PMS Software - Registration view
Innkey PMS Software - Reservation chart
Innkey PMS Software - POS touch screen
Innkey PMS Software - Guest information folio
Innkey PMS Software - Room status
Innkey PMS Software - Accounts receivable and payable
Innkey PMS Software - Registration view - thumbnail
Innkey PMS Software - Reservation chart - thumbnail
Innkey PMS Software - POS touch screen - thumbnail
Innkey PMS Software - Guest information folio - thumbnail
Innkey PMS Software - Room status - thumbnail
Innkey PMS Software - Accounts receivable and payable - thumbnail

Innkey PMS pricing

Innkey PMS does not have a free version but does offer a free trial. Innkey PMS paid version starts at US$3.00/month.

Starting Price:
US$3.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Innkey PMS

monday.com

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and...

NewBook

NewBook is a cloud-based solution that enables businesses in the hospitality industry to streamline hotel management...

Hostaway

Hostaway is a unique vacation rental software that offers deep channel integrations and support. Hostaway provides...
Resly is a cloud-based property management solution, which enables Australian resorts and hotels to streamline...

GraceSoft Easy InnKeeping

For hotels, condos, resorts and other short-term properties, Easy InnKeeping provides a cloud-based software suite that...
eviivo suite is a cloud-based booking management software designed to help small hotels, lodges, vacation rentals, and...

Innkey PMS Reviews

Feature rating

Value for Money
4.5
Functionality
5
Ease of Use
5
Customer Support
4.5
5 reviews of 44 View all reviews
Rohit S.
  • Industry: Hospitality
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/10/2017

InnkeyPMS is a perfect solution for our hotel.

We have been very happy since implementing InnkeyPMS over 2 years ago. The training was very good, they are always helpful if we have questions, and I am impressed by the features they continue to add. I am happy to highly recommend both the product and the company.

Pros

We can effectively manage our online bookings with their seamless integration with almost every OTA we can think of. No more hassles about rate and room inventory updates as well as overbooking. Our workload is reduced significantly as a result and we can cater to our guests better. The best part of interface is, they provide interface log, which gives clear understanding of every communication between PMS and online channels on rate and inventory updates.

Cons

Everything is ok, except They should provide some keyboard shortcuts.

Mohammad A.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/10/2017

I don't have a huge background in hospitality so changing to Innkey was like a breath of fresh...

The level of support we've received from Innkey has been outstanding. We're a bit different from the normal clientele, being a social service provider moving into temporary accommodation management to support our clients and community. customer support were was friendly, polite and very helpful - providing us with training and set up to meet our business needs.

Pros

Reporting features, customer support and user friendly! The product works well and delivers on what's expected. Its reporting features are impressive, allowing us to make smarter decisions around property acquisition and tenancy trends. The integration with tally ERP 9.0 and QuickBooks accounting software streamlines the billing process.

Gita P.
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 29/12/2017

Old software

if you like old software then go ahead, if not I would choose something more updated.

Pros

I liked how easy this was to use and how quickly my employees were able to use it as well. My biggest concern when choosing a PMS system is customer care and this PMS has a good one!

Cons

It is very outdated in my opinion. It doesnt let you connect with Channel Managers and to me that was important because majority of my reservations came from 3rd party channel managers.

Mr. golu J.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/6/2017

Satisfied

The most? It's so hard to tell since all the features are so good. You can feel the philosophy and every feature really "make sense". Since they know and have lots of experience in this industry, often what seemed to us unnecessary or inconvenient turn out to be necessary and as convenient as we use further.
Well, what we like the most about this system is that we can feel the presence of Innkey staff behind the system.

Pros

This software is really the best, only as any other software you do need to work with it, set it up as per your exact needs and use all the functions that are available and handed to you on a silver plate so to speak. As the system does not know what the best is, this part of the set up system is up to you to take care of. But its all there, and their customer service team will advise the best paths to take.

Navneet A.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/10/2017

We recommend Innkey to any other users or companies looking for data quality and a system...

Makes accounting simple, including reconciling both card and cash transactions which had previously a nightmare. And has been simple in collecting guest information and using that for repeat guests. The reports are simple and uncomplicated, and the service has been fantastic throughout. We have been showing it off to all those in the industry. The team at Innkey are constantly reviewing the software and listening to user’s feedback to improve the software. I can only see Innkey becoming a better and better product with time, to improve its usability and features. Thanks, Innkey Team

Pros

We recently took over a motel, and along with it was a mess of a reservation system. We looked around at a range of options and settled with Innkey cloud based and ease in the entire reservation process. We have got that and a whole lot more, It is incredibly user friendly, especially for us with a touch screen system.

Related categories