--- description: Review of PocketSuite Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: PocketSuite | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Personal Training Software](/directory/4410/personal-trainer/software) > [PocketSuite](/software/471616/PocketSuite) # PocketSuite Canonical: https://www.softwareadvice.ie/software/471616/PocketSuite Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/471616/PocketSuite?page=2) > PocketSuite is a web-based scheduling platform designed to manage a team, franchise or multi-location business. It helps manage client-facing operations such as bookings, payments, messaging, and more. The platform offers features such as digital contracts, client onboarding, online booking and recurring payments. It allows users to track their availability and client bookings and also helps optimize leads and reviews. The platform's smart online booking capabilities enable clients to schedule appointments, while digital contracts and intake forms ensure a seamless onboarding process. > > Verdict: Rated **3.9/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 41 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.7/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: PocketSuite - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$24.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: PocketSuite offers FREE, $19.99/mo, $49.99/mo \& $99.99/mo tiers. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Tracking - Automated Scheduling - Availability Indicator - Availability Management - Before & After Pictures - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Management - Client Portal - Client Profiles - Communication Management - Confirmations/Reminders ## Integrations (1 total) - Google Calendar ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Personal Training Software](https://www.softwareadvice.ie/directory/4410/personal-trainer/software) ## Related Categories - [Personal Training Software](https://www.softwareadvice.ie/directory/4410/personal-trainer/software) - [Coaching Software](https://www.softwareadvice.ie/directory/4251/coaching/software) - [Salon Software](https://www.softwareadvice.ie/directory/4710/salon/software) - [Tattoo Studio Software](https://www.softwareadvice.ie/directory/4385/tattoo-studio/software) - [Medical Spa Software](https://www.softwareadvice.ie/directory/3851/spa/software) ## Alternatives 1. 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[My PT Hub](https://www.softwareadvice.ie/software/34714/my-pt-hub) — 4.6/5 (3178 reviews) ## Reviews ### "It is very useful for programming the daily activities of the organization." — 4.0/5 > **Adriana** | *13 March 2018* | Recommendation rating: 8.0/10 > > **Pros**: It allows you to work as a team from the app, you can send scheduled messages, schedule payments and even contact employees and customers as assignment of activities. > > **Cons**: It is not an app available for all countries in the world, which is a great disadvantage, because despite being so simple in Venezuela would be very useful to process customer payments and control them. > > I did not get any benefit directly, I had the opportunity to see its operation by a primary state residing in the United States, and I explain what it is and what is useful despite being so easy to use. ----- ### "\#1 Platform - Easily the Top Choice for running a self employed or small (or large) business\!" — 5.0/5 > **Erika** | *17 July 2025* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: It does everything\! Calendar, scheduling, CRM, marketing, forms, and I’m sure a bunch more that I haven’t discovered yet\! My favorite “Pro” is that their customer service is absolutely 5-Star\! Pocketsuite has a TON of options and functionality features and the customer service team is amazing with fast response time, guidance, communication, and support\! > > **Cons**: My only “Con” isn’t actually anything negative about PocketSuite itself, it’s just that it’s overwhelming to set-up\! Pocketsuite knows that though and offers a multitude of options for direction, support, guidance, “how-to” videos, Q \& A, and even 1:1 virtual meeting sessions you can schedule. I believe there are also certain features that you can request that they do the set-up for you, but I haven’t made it that far yet to know for sure. > > Overall it’s awesome\!\! As a Licensed Massage Therapist it has literally everything I need to manage my book of business, scheduling appointments, invoices, payment, customer communication, and countless other features for running my business. As I was finishing massage school PocketSuite was by far the most highly recommended platform to use by my instructors and other professionals in the industry. It can be easily and seamlessly accessed on either a desktop or mobile device, it’s simple and straightforward on the client facing end, and really is just the whole package for just about any self-employed kind of business. I know there are numerous other platforms available but I am super loyal to PocketSuite due to their excellent customer service, flexible functionality, and level of respect and trustworthiness in my industry\! Highly highly recommend\! ----- ### "Business Management Made Simple" — 4.0/5 > **Ciara** | *12 May 2026* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Simple interface, customizations, income tracking. Easy to to book clients, take payments, manage appointments. Customer support is very helpful and responsive. > > **Cons**: Lack of internal SOAP note charting. Would love if they had an appointment request page the same way ClinicSense and MassageBook do. > > Overall, Pocketsuite has been a great software to use. I definitely recommend it for micro and small businesses. ----- ### "This could be great, but give them a year to smooth things outbefore trying them." — 3.0/5 > **Rae** | *17 December 2023* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: I like that they are trying to be an all encompassing scheduling system. It’s quite impressive how they are building this booking system, but they are still working out the bugs. > > **Cons**: If you like to do things from your computer vs. doing everything on you phone. Until they finish updating this booking system. This is not the booking system for you. > > Could this be a great booking system absolutely, but they have a lot of growth to get there. I’m a little more old fashioned. I like to do things from a computer. I like looking at things on a bigger screen and I also type much faster on a keyboard than my phone. Even though they have a “desk top version” it is almost useless. If you’re wanting to make settings changes to you app from a desk top, the chances from the desk top may not save. Forms: You can send intake forms to clients E-mail, so they have the option to fill the forms out on their computer or phone. However, if you want to fill out an internal form from your pocketsuit desk top to add to a client’s profile, for some reason, I couldn’t get the form to save. The only way for me to add a form to a client file, would be for me to fill it out on my phone. I refuse to fill out forms on my phone when I type 3 times faster on a key board. They’re marketing campaigns: If you are sending a marketing campaigns by text to clients they look fine. If you are sending the marketing campaigns to a clients email, they look like they came from a telemarketer or from a spam bot. They use this wired block text form that I don’t feel looks very professional. If you don’t want a credit card required when clients book, this is CERTAINLY not the software for you. Once you turn that feature on you can’t turn it back off. I have had to reset my credit card requirements time and time again. There is one of two reason I think my credit card settings keep being changed. Either the coding of there software is written in such a way that the credit card feature can’t be turned off, or every time they update pocketsuite, it changes your settings without your knowledge. Either way this is unbelievable frustrating. Which brings me to updates. This is why you should give this company a year before you join them. They are constantly adding things, changing things, which is great until they change all your settings without you knowing. I have NEVER allowed clients to do online same day appointments. Clients are welcome to call for a same day appointment, but booking online isn’t something I allow. They did an update to their calendar booking, THEY CHANGED all my settings. All of a sudden my booking requirements were changed. I had someone book, without me knowledge, for a same day appointment. Thank god I only live 8 minutes from work, but I was completely caught off guard by this. I was scrambling to get out of my house and I was late to my appointment. You want to talk about unprofessionalism. I’m building a BRAND NEW business and I was late to a new clients appointment. Last but not least there online booking from a computer. If you have clients that like to book from a computer, don’t use this software. I am booking my own clients because people think that my booking page is for returning clients only. They have a page, from the desk top version, that is telling you to put your phone number in to log into your account. So my new clients are texting me asking if I can book their appointments for them. Hopefully with the update they did on \[sensitive content hidden\] changed this, but I’m not sticking around to find out. ----- ### "The go-to app for small/medium business owners" — 5.0/5 > **Ian** | *9 October 2024* | Sports | Recommendation rating: 10.0/10 > > **Pros**: For the price you pay you get a lot of features\! It's extremely mobile-friendly, highly customizable, and extremely intuitive. For me, it's the go-to app for any small/medium business owner who wants to run their business from their phone. > > **Cons**: Doesn't yet offer integrations with other softwares. > > Amazing\! Their customer service is extremely prompt and ready to resolve any issues. I would recommend them to anyone I work with. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/471616/PocketSuite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/471616/PocketSuite) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data