--- description: Review of Social Places Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Social Places | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/4627/customer-satisfaction/software) > [Social Places](/software/475473/Go-Review) # Social Places Canonical: https://www.softwareadvice.ie/software/475473/Go-Review Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/475473/Go-Review?page=2) > Social Places is a cloud-based customer satisfaction solution that helps businesses manage their digital presence. The platform caters to a variety of industries including banking, healthcare, retail, and restaurants. It integrates various features such as listings management, reputation monitoring, review management, social media content scheduling and ad campaign reporting. Social Places utilizes AI and automation to help franchise businesses efficiently update location information, respond to customer reviews, publish localized social content, and track marketing performance across multiple channels from a single dashboard. Additionally, its full-service approach allows multi-location businesses to improve their online presence and achieve better results from their digital marketing efforts. > > Verdict: Rated **4.9/5** by 21 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 21 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Social Places ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, South Africa, United Kingdom, United States ## Features - AI/Machine Learning - Alerts/Notifications - CRM - Chat/Messaging - Complaint Monitoring - Customer Database - Customer Experience Management - Customer Journey Mapping - Customer Segmentation - Customisable Forms - Customisable Templates - Data Import/Export - Data Visualisation - Feedback Management - Listing Management - Multi-Channel Communication - Multi-Location - Performance Metrics - Process/Workflow Automation - Reporting/Analytics ## Integrations (9 total) - Enhanced Reporting for Google My Business - Facebook Business Suite - Geo-Tag Google My Business Photos - Google My Business Post Scheduler - Google My Business Pro Services - Google My Business Review Manager - Instagram - Twilio - Zomato for Business ## Support Options - Email/Help Desk - Chat ## Category - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) ## Related Categories - [Customer Satisfaction Software](https://www.softwareadvice.ie/directory/4627/customer-satisfaction/software) - [Local SEO Tools](https://www.softwareadvice.ie/directory/4487/local-seo-tools/software) ## Alternatives 1. [Paige](https://www.softwareadvice.ie/software/534996/Paige) — 5.0/5 (40 reviews) 2. [BrightLocal](https://www.softwareadvice.ie/software/216349/brightlocal) — 4.8/5 (281 reviews) 3. [Semrush](https://www.softwareadvice.ie/software/355847/semrush) — 4.6/5 (2317 reviews) 4. [Birdeye](https://www.softwareadvice.ie/software/86768/birdeye) — 4.7/5 (704 reviews) 5. [SEO Cocoon](https://www.softwareadvice.ie/software/520349/SEO-Cocoon) — 5.0/5 (18 reviews) ## Reviews ### "Social Places Services" — 5.0/5 > **Claudia** | *2 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Awesome and easy-to-use dashboard. Fantastic for scheduling social media content and enjoy the internal approval option. The reporting tool is excellent. > > **Cons**: It does have bugs every now and then however, they are attended to quickly and efficiently. > > Highly recommend\! Very innovative product. ----- ### "Social Places Review" — 4.0/5 > **Danisha** | *14 September 2021* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: I love that the system is easy to navigate and understand. I also love that changes can be made almost instantaneously with the help of their efficient IT/dev team > > **Cons**: There's not much that I dislike. The only thing I could recommend is for the review dashboard to look a little less full > > I love working with Social Places. The team is amazing. Extremely friendly and helpful. Quick turn around times. Always available to assist ----- ### "Very friendly to use" — 5.0/5 > **Bella** | *21 September 2021* | Food & Beverages | Recommendation rating: 6.0/10 > > **Pros**: the automated response that makes easy to communicate with customers. > > **Cons**: Not being able to communicate live with our customers. ----- ### "Want to manage your reviews, reputation, listings and social media, ads and bookings in one place?" — 5.0/5 > **Kristen** | *23 September 2021* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: The GoListings, Ads and social media audits features are definitely the most impactful for our business. It’s super easy to use and if you’re not familiar with it the team is great at onboarding\! > > **Cons**: The filter feature on the dashboard I can sometimes be a bit buggy and I've struggled with it a few times, but the support team is always quick to help when users get stuck or if there's a system issue. > > Their software keeps proving to be innovative, they're constantly adding new, improved and better solutions to their services which is great for the present and future of businesses\! ----- ### "Fantastic Socila media Managememet Platform" — 5.0/5 > **Rachel** | *8 September 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Google reviews are easy to view and reply to. Content scheduling is a breeeze > > **Cons**: Wish we could group stores into categories so that we can share posts to a ready built group of stores instead of having to select each store every time we want to share to multiple stores > > Excellent service and easy to use platform ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/475473/Go-Review?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/475473/Go-Review) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data