About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Card View
Smartsheet Software - Gantt View
Smartsheet video
Smartsheet Software - Real-Time Dashboards - thumbnail
Smartsheet Software - Multiple Platform Views - thumbnail
Smartsheet Software - Content Collaboration - thumbnail
Smartsheet Software - Grid View - thumbnail
Smartsheet Software - Card View - thumbnail

Smartsheet pricing

Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
No
Free trial:
Yes

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Smartsheet Reviews

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.3
Customer Support
4.3
5 reviews of 2,919 View all reviews
Melanie
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/12/2019

Versatile and Powerful Tool

My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.

Pros

- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department

Cons

Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.

Melissa
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 5/6/2022

Keeps us on track with our projects

People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.

Pros

Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.

Cons

There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.

Venita
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 1/5/2023

If you are old school Excel this tool is going to take some getting used to!

if you are new to Smartsheets and expecting it to be like Excel? Think again! While it may have a similar look and feel, it offers much more and can be confusing to use at first. However, don't worry once you get the hang of it you are going to LOVE this product!

Pros

SmartSheets is an incredibly powerful tool that offers much more features than Excel. Once you get the hang of it, you'll find that the possibilities are endless. The best part is that there are plenty of online tutorials available to help you learn and become proficient in using SmartSheets. With just a little patience and practice, you'll be a pro in no time!

Cons

One area where SmartSheets could improve is in providing more consistent and reliable customer support. While there are many online tutorials available, when users encounter issues that require more complex solutions, having responsive and helpful customer support can make all the difference in their experience with the software.

Viveka
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 1/4/2023

Smartsheet

Overall, Smartsheet is a powerful and useful tool, it may not be the best fit for all teams or organizations, particularly with limited budgets or specific customization requirements.

Pros

Smartsheet is a collaborative work management tool that allows users to manage projects, tasks, and workflows online. It also offers automation features that can help users streamline their workflows and save time. For example, users can automate repetitive tasks, such as sending reminders or updating project status. Integration is made easy with a variety of other tools, such as Google Drive, Microsoft Office, and Salesforce, which makes it easy to incorporate the tool into existing workflows.

Cons

As a cloud-based tool, Smartsheet is dependent on internet connectivity. If there is an outage or poor connectivity, users may not be able to access their projects and tasks.

Esther
  • Industry: Gambling & Casinos
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
4

5
Reviewed on 22/1/2023

Powerful, Easy-to-Use Project Management Tool

Overall, I am very pleased with Smartsheet. It has made project management much easier for me, and I appreciate the many features and customization options that it provides. The occasional bugs and glitches can be annoying, but they are usually resolved quickly.

Pros

Smartsheet is a powerful, easy-to-use project management tool that helps me keep track of tasks, deadlines, and progress. It has a wide range of features that make it easy to customize my workflow, and the user interface is intuitive and simple to use.

Cons

Smartsheet can be a bit slow at times, and occasionally I have experienced some glitches and bugs. Additionally, the pricing structure can be a bit confusing and expensive for smaller teams.

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