--- description: Review of Collect.chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Collect.chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Collect.chat](/software/476752/Collect-chat) # Collect.chat Canonical: https://www.softwareadvice.ie/software/476752/Collect-chat Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/476752/Collect-chat?page=2) > Collect.chat is a conversational form tool designed to turn traditional data collection into interactive chatbot experiences on websites. It is used by businesses in various industries to engage with website visitors and gather information without requiring technical expertise. The platform includes a drag-and-drop builder for creating personalized chatbots without coding. It supports automated data collection, meeting scheduling, and lead generation to help maintain visitor interaction. Deployment options include website widgets, dedicated chatbot pages, and embedded forms. Pre-designed templates are available to simplify chatbot creation. The system uses a conversational interface, presenting questions one at a time in a chat format instead of displaying all fields simultaneously. The format helps create a more interactive experience while collecting data. Notifications are sent through email, dashboard alerts, and connected applications when visitors interact with the chatbot. > > Verdict: Rated **4.6/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 43 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Micro.company - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Free Lite: $14/month Standard: $29/month Unlimited: $149/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada and 92 more ## Features - API - Access Controls/Permissions - Alerts/Notifications - Collaboration Tools - Customisable Forms - Customisable Templates - Customizable Fields - Dashboard - Data Visualisation - Drag & Drop - Email Management - Engagement Tracking - Feedback Management - Multi-Channel Data Collection - Multi-Language - NPS Survey Structure - Negative Feedback Management - Real-Time Notifications - Reporting/Analytics - Survey/Poll Management ## Integrations (9 total) - AWeber - Google Analytics 360 - Google Calendar - Google Sheets - HubSpot CRM - Mailchimp - Pipedrive - Salesforce Sales Cloud - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) ## Related Categories - [Customer Experience Software](https://www.softwareadvice.ie/directory/4574/customer-experience/software) - [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software) ## Alternatives 1. [SurveyMonkey](https://www.softwareadvice.ie/software/157864/surveymonkey) — 4.6/5 (10455 reviews) 2. [Trustpilot](https://www.softwareadvice.ie/software/364802/trustpilot) — 4.5/5 (1204 reviews) 3. [Broadly](https://www.softwareadvice.ie/software/336003/broadly) — 4.8/5 (336 reviews) 4. [Experience.com](https://www.softwareadvice.ie/software/113604/xmp) — 4.7/5 (89 reviews) 5. [Jotform](https://www.softwareadvice.ie/software/433821/jotform) — 4.7/5 (2885 reviews) ## Reviews ### "A dream come true, the power of chatbots" — 5.0/5 > **Victor Bustillos** | *24 January 2018* | Recommendation rating: 10.0/10 > > **Pros**: The templates are amazing. Very easy to setup and very powerful. Its a great services that its the equivalent of having a 24/7 employee that does a great onboarding experience for your prospects. > > **Cons**: There is not much not to like about this software. I would like that the free tier offered more options and a more robust offering. But i do understand and appreciate the free option. > > A full time employee free of charge. ----- ### "It's fine for basic stuff, but with time it could be really great." — 4.0/5 > **Verified Reviewer** | *23 January 2018* | Recommendation rating: 6.0/10 > > **Pros**: Since it's web based, it's really easy to use and it generates the code automatically, that I have to paste into my website to use it. The builder is really straightforward and I like the graphics. The whole branding of collect.chat is great, that is why I chose to pursue with a subscription, I have the lite version which is quite enough for us at the moment. > > **Cons**: I had an issue, where I wanted an Invoice to the company name I am buying for, but that was not possible. That was really frustrating, since I bought it for our company. It needs more features, but overtime it could become a great alternative for some basic customer service stuff. > > It gives a personal touch to our website and some potential customers have already gave their e-mail adresses, which is a great lead generation method. ----- ### "Onboarding was smooth, Had some issues post instillation." — 3.0/5 > **David** | *23 January 2018* | Recommendation rating: 4.0/10 > > **Pros**: I liked the simplicity and ease of use of the product. It also has minimal features which could be a good thing if that is what you are looking for. > > **Cons**: After setting up this app on my site, I would get emails when users would begin a chat, but i would try to login to the portal and it never did work. It would just load and load and load. Too bad. > > Nothing in particular ----- ### "Nice Way to Interact With My Visitors" — 5.0/5 > **Ritu** | *23 January 2018* > > **Pros**: It provides me the 24\*7 presence online without actually being present there. And my website's visitors do feel the connection after chatting with my pre-loaded q/a data. > > **Cons**: I wish to see the respondent's mail id automatically, which is not at present available with this software. ----- ### "Works well and does the job." — 4.0/5 > **Alvin** | *23 January 2018* | Accounting | Recommendation rating: 8.0/10 > > **Pros**: We liked how easy it is to embed into our website and it is a very handy alternative for our users to contact us. > > **Cons**: It's a shame that some features are not available in the free version but that is expected. Features such as auto-pop up when the user scrolls to a certain point on the page. > > Captured leads effectively. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.ie/software/476752/Collect-chat?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/476752/Collect-chat) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data