--- description: Review of Backbase Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Backbase | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Online Banking Software](/directory/4184/online-banking/software) > [Backbase](/software/480165/Backbase-CXP) # Backbase Canonical: https://www.softwareadvice.ie/software/480165/Backbase-CXP > Re-architect banking around your customer Backbase offers a new-generation Engagement Banking Platform, allowing you to progressively modernize your main customer journeys and re-architect your business operations around your customers. Create instant value by re-architecting your customer journeys Backbase offers banks the opportunity to break free from the constraints of legacy IT systems and embrace a new-generation engagement banking platform. How? By enabling banks to gradually replace or decompose disparate legacy systems and construct a modern customer engagement orchestration architecture around them. This allows banks to prioritize essential customer journeys across all touchpoints while eliminating silos and empowering customers and front-office employees. The Engagement Banking Platform Crafting a composable new-generation banking fabric to build with ease and speed. Say goodbye to vendor lock-in and legacy systems. Backbase presents a contemporary omnichannel banking platform that empowers you to innovate on your own terms. Backbase takes charge of the foundational plumbing, allowing you to build and launch with ease and speed. Out-of-the-box web and mobile journeys to jump-start your digital transformation The Model Bank accelerators provide a solid starting point for your digital transformation efforts. They embody industry best practices and base features that can be easily adopted and configured to fit your needs, allowing you to jumpstart your implementation. Meanwhile, our open platform APIs and SDK capabilities empower you to rapidly build and deploy features that truly differentiate your bank. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 5 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Backbase - **Location**: Amsterdam, Netherlands - **Founded**: 2003 ## Commercial Context - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact Backbase for pricing details - **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Authentication - Cash Management - Chat/Messaging - Compliance Management - Core Banking - Credit Card Management - Credit Union - Customer Experience Management - Customisable Reports - Data Synchronisation - Live Chat - Loan Management - Marketing Automation - Multi-Language - P2P Payments - Private Banking - Real-Time Analytics - Remote Deposit ## Integrations (1 total) - Oracle CRM On Demand ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Online Banking Software](https://www.softwareadvice.ie/directory/4184/online-banking/software) ## Related Categories - [Online Banking Software](https://www.softwareadvice.ie/directory/4184/online-banking/software) - [Mobile Banking Software](https://www.softwareadvice.ie/directory/4177/mobile-banking/software) - [Banking Software](https://www.softwareadvice.ie/directory/4216/banking-systems/software) ## Alternatives 1. [Temenos](https://www.softwareadvice.ie/software/263029/temenos-transact) — 4.4/5 (69 reviews) 2. [Crowded](https://www.softwareadvice.ie/software/361226/crowded-me) — 4.2/5 (32 reviews) 3. [Qonto](https://www.softwareadvice.ie/software/446773/qonto) — 4.5/5 (240 reviews) 4. [SBS Core Banking](https://www.softwareadvice.ie/software/442042/sbp-core-banking) — 3.8/5 (6 reviews) 5. [Plaid](https://www.softwareadvice.ie/software/179020/plaid-for-lending) — 4.4/5 (95 reviews) ## Reviews ### "Absolutely a lifesaver without breaking the bank." — 5.0/5 > **Julia** | *10 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: Backblaze offers real time backups and keeps all my external drives, computers and laptops completely and thoroughly backed up in case of the inevitable. I had a computer go down unexpectedly two months ago. Talk about a nightmare, but I didn't suffer the devastating loss of all my data. All my files were safely tucked away on backblaze until we could get the new hard drive installed and get the files moved back over. I also love the ability I have to go in and go back to a previous date. This saves you ultimately from your own costly mistakes and I consider it a huge benefit especially with the backup ability as well. I can't believe it only costs a few bucks for each device, my peace of mind and assurance technological Armageddon will never take me down. We operate a photography studio so unlimited backup space is HUGE\! Not to mention, it gives us an additional layer of protection in the event something were to happen locally to destroy our images. This program is a life-saver and if you ever have to use it, you will wipe your brow and agree that was one of the best decisions you've ever made in your life. > > **Cons**: I'd have to make up some cons to tell you what issues I have with this program. I had a little challenge trying to figure out how to get some files downloaded so I could access them remotely, but it was so minimal and pretty easy to figure out it's almost not worth mentioning. > > Totally backs up all our files at a price that makes it very reasonable and worth it. ----- ### "Great work" — 5.0/5 > **Inés** | *1 April 2018* | Telecommunications > > **Pros**: Great work they do as a company without any doubt I recommend it to anyone who requires their service are by far one of the best but the best in the field dominating the market widely, I really have no complaints, I leave with only praise for the excellent quality of services that provide > > **Cons**: I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time. ----- ### "Backbase - Powerful widget based UI" — 4.0/5 > **Chirag** | *16 November 2018* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: Reusable Widgets are one of the most powerful feature of Backbase. We are using this product more than year. Its really have strong use case where we can write and use reusable components. We are looking forward for using this product. > > **Cons**: Biggest cons of this product is UpGradation to latest javascript framework. As its not supported for higher and latest version of Angular JS. That what making its challenging. > > Reusable Widget is what makes it best business use case of this Product. Its really mixed experience with product. ----- ### "Ease and quality of use" — 5.0/5 > **Verified Reviewer** | *24 October 2018* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I really enjoyed my experience working with tis software. I really enjoyed how it backed up all of the data we acquired so when the worst did happen we didn't lose much fo anything. > > **Cons**: Its hard to find any fault with it unfortunately, I know its harder to improve your software on all positives but take it as a compliment that you're doing great with it\! ----- ### "Modern Lean Portal solution" — 4.0/5 > **Bernard** | *20 June 2013* > > **Pros**: - Widget / WOA architecture - Cross Device / Mobile - Portal Manager - Launchpad > > **Cons**: - None - None - None > > If you are looking for a modern portal solution. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/480165/Backbase-CXP) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data