---
description: Review of Codenica ITSM + ITAM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Codenica ITSM + ITAM | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [Codenica ITSM + ITAM](/software/482462/Codenica-Inventory)

# Codenica ITSM + ITAM

Canonical: https://www.softwareadvice.ie/software/482462/Codenica-Inventory

> Codenica ITSM + ITAM is a cloud-based service desk and IT asset management platform for IT teams that need to manage requests, assets, communication, knowledge and automation in one system.

The software helps organizations centralize daily IT service operations, including ticket management, hardware and software asset tracking, configuration item management, work tasks, approvals, knowledge base articles, documents, live chat, messages, file storage and client or employee self-service.

Codenica is designed for IT teams, service desks, internal support departments, outsourcing companies, managed service providers and organizations that want to connect service requests with the assets, users, vendors, documents and tasks related to them. Teams can handle requests submitted through the portal or email, assign agents, track due dates, organize approvals, manage asset information and maintain knowledge base content for faster support.

The platform combines ITSM and ITAM capabilities in one flexible environment, helping teams reduce scattered tools, improve visibility across IT work and keep service desk, inventory, documentation and communication processes connected.

Codenica can be used by small IT teams as well as growing organizations and enterprise environments. Subscription plans scale with the number of main user accounts and include capacity for inventory/configuration items, knowledge base articles, file storage, communication limits and performance/API capacity.

Plans start at $15 per month when billed annually.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Codenica
- **Location**: Elblag, Poland

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Prices are per main user account. Each additional main user account increases the available system limits, including inventory/configuration items, knowledge base articles, file storage, communication limits, and performance/API capacity. Codenica ITSM + ITAM uses concurrent licensing, which means one account can be shared by multiple users, but only one session can be active on that account at a time. Prices are in USD and exclude VAT/tax.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Polish, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Responses
- Barcode/Ticket Scanning
- Change Management
- Client Portal
- Collaboration Tools
- Compliance Tracking
- Configuration Management
- Contract/License Management
- Cost Tracking
- Customisable Branding
- Customisable Forms
- Customisable Reports

## Integrations (7 total)

- Azure Active Directory External Identities
- Gmail
- Microsoft 365
- Microsoft Outlook
- SMTP
- SMTPProvider
- SMTPServer

## Support Options

- Email/Help Desk
- Knowledge Base

## Category

- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)

## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.ie/directory/1888/it-asset-management/software)
- [Help Desk Software](https://www.softwareadvice.ie/directory/4160/help-desk/software)
- [IT Service Software](https://www.softwareadvice.ie/directory/4207/it-service/software)

## Alternatives

1. [Milvus](https://www.softwareadvice.ie/software/246233/milvus) — 4.8/5 (298 reviews)
2. [Atera](https://www.softwareadvice.ie/software/125932/atera) — 4.5/5 (448 reviews)
3. [Freshservice](https://www.softwareadvice.ie/software/436317/freshservice) — 4.5/5 (714 reviews)
4. [Syncro](https://www.softwareadvice.ie/software/373866/syncro) — 4.6/5 (148 reviews)
5. [TOPdesk](https://www.softwareadvice.ie/software/64429/topdesk) — 4.4/5 (111 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/482462/Codenica-Inventory)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/482462-Codenica-Inventory/> |
| en-AU | <https://www.softwareadvice.com.au/software/482462/Codenica-Inventory> |
| en-GB | <https://www.softwareadvice.co.uk/software/482462/Codenica-Inventory> |
| en-IE | <https://www.softwareadvice.ie/software/482462/Codenica-Inventory> |
| en-NZ | <https://www.softwareadvice.co.nz/software/482462/Codenica-Inventory> |

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