ChiroFusion - Reviews page 12

4.7
Overall rating
Reviews

4.7
Overall rating
Reviews

Browse ChiroFusion Reviews

596 of 596 reviews
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Sarah
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/6/2021

New User

So far so good

Pros

I like the detailed exam notes and the ability to set alerts for other docs. I also like to download images/documents to their dashboard.

Cons

Some glitches with older versions of chrome or OS

Francis
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 19/12/2018

New software after 30 years

So far, so good

Pros

I am still learning. However, the process is less painful than I thought it was going to be.

Cons

Still learning ,Have not discovered any weaknesses yet

Response from ChiroFusion

Hi Francis, Thanks for sharing your feedback! We're happy to hear that you are experiencing a smooth transition into CF. Our staff are dedicated to ensuring this experience for all of our clients :)

Replied 20/12/2018
Joshua
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 20/1/2016

Great Product and Getting Better

I have used quite a few different EHR/Management programs for chiropractors and ChiroFusion is by far the best I have used so far.

Pros:
1.) Better Documentation
2.) Decreased costs no nickel and dime stuff here
3.) Increased collection percentage
4.) Use it from anywhere
5.) Customer service

Cons:
1.) Limited reporting (but this is being addressed)
2.) Still new so needs some minor polishing

That is really about it. Overall I highly recommend ChiroFusion and think that with time, even the small cons I have listed will be addressed and smoothed out. The Pros easily outweigh the Cons for me and am very happy being a subscriber.

Ruth
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 21/1/2019

Excellent for price

Pros

You get a lot of features for a very reasonable price

Cons

Would be nice to be able to make an exams template rather than having to individually select ortho/neuros

Response from ChiroFusion

Hi Ruth! Thanks for your feedback! We are always coming out with updates and enhancements, so we will pass along your request to our development team! We're always listening to our clients! :)

Replied 17/2/2019
Michael
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
4
Customer Support
5

4
Reviewed on 22/9/2020

Hopefully they tweaked a few

I liked my experience but when we switched billing companies we switched ehr. I considered going back to chirofusion in the future

Pros

Easy to use and set up. Customer service was top notch and was quick to answer any inquiries. Everything was located in one area and not two separate apps.

Cons

I wish you didn't have to upgrade for text reminders. The price difference wasn't enough to justify. They were missing (but I believe they changed it) an auto save button. Had to connect with office ally in order for the booking side to work

Sam
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 22/10/2018

Great value

I’m just starting and have not fully implemented yet

Pros

Phone support And training have been excellent

Cons

I would like to see a patient diagram for soap note

Response from ChiroFusion

Hi Sam, Thank you for your feedback! We're happy that you are enjoying your experience thus far :) We also take all recommendations back to our team and try to implement them whenever we can in future updates :)

Replied 4/11/2018
Steve
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 2/1/2019

Best value EHR for Chiropractors

So far things have been good, but my use has been limited. Look forward to getting used to the program.

Pros

The product is geared towards chiropractic practice.

Cons

Some of the interface for notes can be clunky.

Response from ChiroFusion

Hi Steve, thank you for your feedback! Glad to see you're happy with your transition to CF thus far. We strive to keep all of our clients happy at all times!

Replied 15/1/2019
Dalton
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/12/2018

Great Experience!

Pros

Very user friendly! Videos for just about anything you need help with!

Cons

No cons. Great service. The help for the initial setup was great and tailored to anything you need help with.

Response from ChiroFusion

Hi Dalton! WOOHOO! We love that even your 'Cons' are only great words and good love! We love ya right back and our clients are everything!

Replied 20/12/2018
Rob
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
5

3
Reviewed on 26/11/2019

Too early to say

Pros

Online schedule, forms, text reminders, billing

Cons

Cumbersome work flows, rigid scheduling rules

MacKenzie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
5

4
Reviewed on 31/10/2019

GOod product

Pros

I like the treatment plans and SOAP notes layout.

Cons

I did not love the Scheduling and Billing

Jonathan
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
4
Customer Support
0

5
Reviewed on 17/2/2020

Great Software

Pros

Easy billing and works with office ally.

Cons

Sometimes it takes a while for a page to load

Morgan
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 4/1/2018

Easy to use and understand, great bold format

Pros

The software allows a beautiful layout. The features are thorough, efficient and easy to use. I appreciate the access and added value such as text reminders and birthday reminders.

Response from ChiroFusion

Hi Morgan! You rock for taking the time to share your kind words! You are the very reason why we love what we do! Thank you!

Replied 8/1/2018
Allanq
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 6/10/2016

Can't speak highly enough about the support!

I am new to EHR. After a painstakingly long time comparing different products, I chose ChiroFusion for my EHR needs. Dr Cozamanis couldn't have been nicer and more patient with me, answering all of my questions. After entering 3 weeks of back billing, I had a huge problem. The support team, led by Maria, couldn't have been better at handling the problem and coming up with a solution. They are unbelievably quick to respond, which makes running my practice as streamlined as possible.

Response from ChiroFusion

We're happy to help & that's what we're here for! It's appreciation such as this, that makes us love what we do!

Replied 8/10/2016
Wesley
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 3/1/2019

ChrioFusion Review

Pros

Easy to use and learn. Lots of build ins. Quick SOAP notes and detailed.

Cons

Having to hit save all the time. Not as customization as one would maybe like.

Response from ChiroFusion

Hi Wesley, Thank you for your feedback! We take all recommendations back to our development team for review and inclusion in future updates :)

Replied 15/1/2019
Andrew
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/2/2019

Chiropractic

Good

Pros

Paperless iPad use. There also was good training.

Cons

Some exam areas like orthopedic test are not customizable

Response from ChiroFusion

Hi Andrew! Thank you for your feedback! You'll be happy to know that we have some fresh reporting customizations dropping this week and our update will be available in a few days! You ask, we deliver ;)

Replied 15/3/2019
Jessica
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/10/2018

User friendly EHR

Helped me largely with time management!!

Pros

Easy to use, straight forward software that is also Mac and tablet compatible!!

Cons

Don’t have any cons or negatives to report!!

Response from ChiroFusion

Hi Jessica! Thanks for your feedback! We love that you're loving us, and love the fact that you can't find one con! (Insert Happy Dance Here :)

Replied 4/11/2018
AriAnna
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/12/2016

Spokane Sport & Spine is happy to give Chiro Fusion 5 Stars!

We are really very pleased with your software! We opened our practice in November 2016 and your software is easy to use and the tutorial videos were a huge help. Not only are the tutorials helpful but your support team goes above and beyond with training and the additional money we have spent for training has been 100% worth it! I highly recommend anyone interested in this software to jump in and use it. There are a few minor flaws like any new system has but what I like is that ChiroFusion is on top of those minor issues and are improving it daily! Thank you ChiroFusion

Christopher
  • Industry: Medical Practice
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 13/2/2019

Review

Great

Pros

How simple it is and the buttons are layered out nicely.

Cons

Online intake shouldn’t require you to input some data first. Patient should be able to input it.

Response from ChiroFusion

Hi Christopher! Thank you for your feedback! We always take recommendations back to our team and will note your feedback :)

Replied 17/2/2019
Kevin
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/7/2016

Just switched to ChiroFusion and Love it

I just switched over to chirofusion and I could not believe how easy the switch was. I love the software, and feel now that my notes are much more compliant than before.

Pros

How detailed of notes I can make in such an quick amount of time

Cons

A little hard to put in a care plan if you do pre-paid plans

Kayla
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 28/4/2019

So far so good

I haven't used the full system too much as I am rather new to the software, but it gives me an affordable option combining ehr, scheduling, and add-on reminders

Pros

Ease of use once a patient is set up. It combines ehr, scheduling, patient reminders, billing, and online scheduling

Cons

Setting a new patient and not having information auto save

Response from ChiroFusion

Hi Kayla, Thanks for your feedback! We pride ourselves on bringing our clients a complete cloud based EHR at an affordable cost!

Replied 2/5/2019
Spencer
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/2/2018

This software is very intuitive. It was extremely fast to set up and get using.

Pros

I like that the software is easy to use. I have used many programs in the past that has complicated interfaces. The fact that is cloud based and easy to set up is also great.

Response from ChiroFusion

Thank you Spencer for taking the time to share your feedback with us :)

Replied 27/2/2018
Ashley
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/8/2016

Great Cloud-based Chiropractic Software!

This software has been great so far! Anytime I had issues, or was confused about how to do something there was a great video tutorial on the help site. If that didn't answer my question, it was very easy to receive help from someone at Chirofusion. The software is great because you can access it anywhere and on tablets, desktops, or laptops.

Pros

Ease of use
Cost
Cloud-based
Friendly Customer Service
Customization

Cons

No online scheduling

Response from ChiroFusion

Thank you kindly Doc! Our goal is to always offer unparalleled customer service and to stay with all of our new offices until they're up and running smoothly. Your feedback is noted in our development parking lot & we're always listening to our valued clients!

Replied 8/10/2016
Skylar
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/1/2018

So far the help I have received has been amazing and everything seems to be working great.

Pros

It's easy use and easy access to everything. Really enjoy how easy it is to bill right away if needed or wait.

Response from ChiroFusion

Hi Skylar, Thank you so much for taking the time to show us some love! It's feedback such as yours that has us loving what we do!

Replied 24/1/2018
Cynthia
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 2/9/2018

Great software!

Very good. Friendly trainers and good solid software

Pros

Ease of use. Super user friendly! Designed by a chiropractor.

Cons

I haven’t come across any yet. Brand new to the software

Response from ChiroFusion

Thanks Cynthia! Short but sweet and we appreciate the love!

Replied 20/9/2018
Joshua
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2019

Great

Pros

It's easy and not complicated, plus it does not break the bank

Cons

So far I haven't found anything, I have used it for about a week

Response from ChiroFusion

Hi Joshua, Thanks for your feedback! A man of little, yet great words! We'll take it ;)

Replied 17/2/2019
Ron
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/10/2016

ChiroFusion > ChiroTouch

ChiroFusion is an easy-to-use, cloud-based system that enables you to complete notes anywhere. After spending countless mind-numbing hours setting up ChiroTouch macros and failed attempts at getting representatives on the line to help with glitches, I'm saving SO MUCH time and money going with ChiroFusion. Their reps are extremely helpful and prompt; anytime we ask for a change to the system, it's done within the hour. Can't say enough good things about ChiroFusion, highly recommended.

Jay
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 2/2/2019

Overall use

Pros

Easy to maneuver and very intuitive.
Afforadble cost to begin with my own biz

Cons

Needs to save the work evrytime after each section is completed. Autosave would help? What do you think?

Patricia
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/10/2018

Great Software

Just started so it's all new

Pros

Ease of use, since we just started Chirofusion.

Cons

Nothing so far because we are new to Chirofusion.

Response from ChiroFusion

Hi Patricia, Thanks for stopping in to show some love :)

Replied 4/11/2018
James
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for Free Trial
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 3/4/2019

Chirofusion

Pros

I like that fact this this EHR was easy to use. It managed all aspect of the office, including patient records, documentation and scheduling.

Cons

This product is cloud based and in my area, internet is not always reliable.

Response from ChiroFusion

Hi James, thanks for your feedback! Internet is life! You really only require min speeds to operate CF. We will have someone reach out to help provide recommendations :)

Replied 29/4/2019
Anna
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
4

5
Reviewed on 5/1/2020

New to ChiroFusion

It in the early stages, we shall see!

Pros

I can check on information far more easily.

Cons

Nothing so far as I haven’t fully experienced the many benefits yet.

Lydia
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/8/2019

Amazing and User Friendly

I love it! I love how easy it is to use!

Pros

How easy it is to use and implement for the whole office.

Cons

Having to always contact support or open ticket if I need to make simple admin changes.

Response from ChiroFusion

Hi Lydia, Thanks for your feedback! Happy to hear you are enjoying your experience! You do have full access to your admin account and can manage everything through there.

Replied 12/8/2019
James
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 3/4/2018

Good so far!

Pros

Simple and easy to use, yet does everything I need it to. Great customer service and very affordable.

Cons

I wish that there was an Other Test field or something so that I could enter orthopedic tests that aren't in the ChiroFusion list.

Response from ChiroFusion

Hi James, thanks for your feedback! You asked and we are listening! We are taking this back to our team and we will work to incorporate your request for adding Ortho tests to the system in a near future release. We will keep you posted. You can add 'Assistant Software Development/Consultant' to your resume! :)

Replied 18/4/2018
Andy
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 11/3/2016

READ THIS BEFORE BUYING THIS SOFTWARE!!!

I had looked around for a while but found no software that was easy to use. This is simple. Support packages are kinda outrageous in my opinion. There's is not. When something doesn't work or I really don't understand they get in touch with me at least within 24hrs and the issue is always resolved by the end of the phone call. Personality, Love, and Passion for their customers is all I have to say.

Christy
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/10/2016

Best choice for EHR

I am extremely satisfied with ChiroFusion, the staff and support are always professional and all my questions are answered in a timely manner. As a new chiropractor they have walked me through insurance billing and made the process easy. The patient txt response is a great feature to have in my office. I was referred to Chirofusion from a very satisfied D.C. and I am thrilled with my choice.

Kellie
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 11/5/2016

I love this software and customer service!

It is easy to use. It does just about everything a chiropractic office could need or want and they continue to add new features.

Debra
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
5

5
Reviewed on 8/7/2020

Biling review

Pros

eobs are available from the software no need to go to another website

Cons

learning where to find different functions/ reports. Hcfa Alignment process is proving extremely difficult.. Have to buy Adobe Acrobat??

Janice
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 30/8/2020

NP review

Pros

So far, this software has been easy to navigate and very user friendly. The training session was insightful and I learned a lot more about what this software has to offer.

Cons

Wish there was a spell check within the software itself

Kristi
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/1/2017

Exceeded my expectations

Not only is this software fully functional for all office needs, it's simple to use. The learning curve is really low-and that's a great thing for a busy doctor's office! It's the best value among all cloud-based systems. If you're on the fence, get off now and do it! Their customer service is paramount and I'm a stickler about service!

Jonathan
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 26/1/2016

What a great technological upgrade to my practice

From the initial conversations with Damon and training with Maria I knew I made the correct choice in Chirofusion..such an easy and streamlined way to create a patient record, notes, and exam...once I picked the correct device for my style of practice it was such an upgrade and necessity compared to our old paper files...

Herbert
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2015

Great software

This is my first experience with an emr system and I must say I am very pleased with the chiro fusion software. And the customer service is second to none. If you are considered going paperless in your office, do yourself a favor and give chiro fusion a try. You will not be disappointed.

George
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 21/1/2016

Are you looking to update your EHR office technology?? Look no further.

ChiroFusion is the way to go....
Easy set up and data transfer.
They are staffed with extremely knowledgeable and motivated Techbology people to answer any question. Also, the webinar videos are instructive and concise. Again, look no further.

William
  • Industry: Health, Wellness & Fitness
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/1/2017

Amazing EMR

I have used many EMR's over the years and seen many more. ChiroFusion is easy to use, easy to implement & the notes are nice and clean.

Definitely a value for what you are getting.

Pros

Ease of use

Cons

Have not found anything yet

George
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 20/1/2016

Interested in bringing your office to the forefront of technology??

The software is very easy to use. Step by step instruction the whole way through.
From Technical Support to the Webinar videos the process is easy and transition from your old program to the new is smooth and without frustration.

Allan
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 9/12/2016

EXCELLENT SUPPORT TEAM!!!

The founder couldn't have been nicer and easier to deal with when deciding to purchase the software. If that wasn't enough, the support staff is so quick to respond and patient with my "learning curve."

Charles
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2015

Easy to use. Price is second to none. Highly recommended.

Easy to use. Detailed, professional reports/SOAP notes. Billing made easy. Price is second to none. The support for this product is excellent. I highly recommend this product and their services.

Amanda
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 26/8/2020

Happy

Pros

It's easy to use and maneuver in and it didn't take long to learn.

Cons

I don't really have any i can think of.

596 reviews