About Docebo

The Docebo Learning Platform is designed to be intuitive for admins, engaging for learners, and transformative for businesses. With Docebo, organizations can deliver personalized learning experiences to multiple audiences, including employees, customers, and partners. These experiences can be uniquely branded and centrally managed from a single platform. AI capabilities help customers automate manual tasks like enrollments, translations, and content tagging. Generative AI can create new course materials and will ensure they’re engaging and optimized for learning outcomes. Docebo is built to be scalable, adapting to organizations as they expand into new learning audiences, geographies, and languages. Finally, Docebo can deliver learning on the go with a mobile app and integrate with all major software, including Salesforce and Microsoft Teams. Data and analytics features allow customers to correlate learning metrics with other important business outcomes to prove the ROI of learning.
Docebo Software - Admin Setup Guide
Docebo Software - AI Control Panel
Docebo Software - Configure Branding, Look & Feel
Docebo Software - User Management
Docebo Software - Dashboards & Reporting
Docebo Software - Course Management
Docebo video
Docebo Software - Admin Setup Guide - thumbnail
Docebo Software - AI Control Panel - thumbnail
Docebo Software - Configure Branding, Look & Feel - thumbnail
Docebo Software - User Management - thumbnail
Docebo Software - Dashboards & Reporting - thumbnail

Docebo pricing

Docebo does not have a free version and does not offer a free trial. Docebo paid version starts at US$25,000.00/year.

Starting Price:
US$25,000.00/year
Free Version:
No
Free trial:
No

Alternatives to Docebo

Docebo Reviews

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.1
5 reviews of 198 View all reviews
Michele
Michele
  • Industry: Renewables & Environment
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 9/11/2023

Docebo is the way to go!

Pros

Overall based on many different previously used LMSs, it's like night and day. Docebo is so much easier to use than anything. Just hired two new team members and they both after 1 week in Docebo cant believe how much easier it is than any other system.

Cons

Checklist feature needs to do much better with reporting and scheduling features.

Alternatives Considered

Auzmor Learn and Continu

Reasons for Switching to Docebo

Had more capabilities and custom abilities. Easier to program on backend.
Steven
Steven
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
3

4
Reviewed on 22/9/2023

Growing and willing to engage with the customers

As a growing company in the Extended Enterprise market, they are willing to work closely with their customers to understand their use case and learn. This is big for us as we're willing to assist them and see them become a top tier vendor for EXE. They have allowed us to consolidate from 6 LMSs down to 1 which has lead to savings overall.

Pros

Docebo is working to grow their platform, and is gathering feedback from their customers to make sure it's going to meet their needs. As an extended enterprise customer we have specific needs that many LMS vendors can't meet, but Docebo wants to expand their footprint in that market, so they are listening. They also have a growing community of users that engage with one another and want to see the system evolve.

Cons

While they are working to create innovative and engaging functionality, sometimes they move too fast to get it out the door and it's not ready yet or move on from older functionality that still needs optimizations.

Alternatives Considered

Skilljar Customer Education

Reasons for Choosing Docebo

Cornerstone was moving further away from supporting the extended enterprise use case and toward the HR user case.

Switched From

Cornerstone LMS

Reasons for Switching to Docebo

Docebo has more functionality that we need to continue to run our business, in addition to other functionality that is engaging that we were interesting in implementing
Scott
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/6/2024

Robust platform with room for improvements

Overall it's been a good experience. We have had to get creative here and there with a few things, but the Docebo Community has been a huge help in getting us where we need to be.

Pros

Mostly easy to set up and maintain. Easy to get our program managers up and running with creating their courses, maintaining them, and attending to users.

Cons

Inability to create course applications. More reporting options would be helpful.

Verified Reviewer
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Features
2
Ease of Use
2
Customer Support
1

2
Reviewed on 15/5/2019

Worst customer support model of any LMS provider.

We have been disappointed since the beginning of our implementation. It was extremely haphazard with no real direction. We got spreadsheets of tasks but those were abandoned by our implementation person early. Our CSM has been less than helpful, she booked a demo of one of the features we were interested in exploring in addition to our current services but didn't invite the right people to the call so everyone (including several of our directors) wasted their time.

Pros

Some of the workflows are intuitive. Supports a lot of file formats.

Cons

Clunky navigation. Our users consistently report negative feedback. There are bugs in the workflows, customer support all give different responses and often are incorrect. The support is just awful being in EST with no phone support (even for fee) available. issues take a long time to solve (sometimes months) and support is very slow. This is not a very well developed or managed application given the breadth and scope of issues we've encountered.

Alternatives Considered

Cornerstone HR and Litmos

Reasons for Switching to Docebo

nope.
H
  • Industry: Public Policy
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 10/4/2024

Excellent choice for small organisation

I am an experienced LMS Admin, so opted for the Lite onboarding approach and found that it worked very well and very easily. the Implementation support was excellent, thorough and focussed and we set the platform up for use within 12 weeks quite easily. The support from the company has been prompt, and always helpful. Very happy with the purchase, the implementation and the product.

Pros

As well as all the expected functionality you would get on an LMS, you have some useful and exciting additional features that make the difference. The ability to add observation checklists (work based activities) to a course to add practical application to a course. Very easy to set up and use Gamification, with rewards earned for a whole range of activities on the platform, plus contests and leaderboards. Also the Discover, Coach and Share expert moderated, channels to support community learning. These 3 features, plus the flexibility of configuration and how easy it is to change the look and feel to suit your needs. Very few fixed structures that you can't get away from.

Cons

Very little has caused issues. We have taken the platform bundled with content and didn't realise that we would have to import each item of content and then put it into a course shell to make it available to users. I had thought they would have direct access. This is cumbersome, and a bit time consuming, but about the only thing I have not been happy with.

Reasons for Switching to Docebo

Functionality and price, how easily configurable. Extra functionality to suit a consulting organisation.

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