---
description: Review of GoContact Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GoContact | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/1710/computer-telephony-integration/software) > [GoContact](/software/484742/Contact-Center-Platform)

# GoContact

Canonical: https://www.softwareadvice.ie/software/484742/Contact-Center-Platform

> GoContact is a cloud-based contact center software that offers a comprehensive range of features to enhance operational efficiency and customer service delivery. The platform provides a complete software for efficiently manage daily operations. With solutions such as omnichannel communication, artificial intelligence, business intelligence analytics, and workforce management, GoContact empowers businesses to streamline their contact center operations and improve customer interactions.

GoContact provides the ability to automate processes and responses through artificial intelligence, allowing agents to focus on more complex tasks and providing a seamless customer experience. By leveraging the power of AI and efficient reporting tools, GoContact enables businesses to reduce costs and increase overall operational efficiency.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GoContact

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Portuguese, Spanish
- **Available Countries**: Angola, Australia, Canada, Chile, Colombia, France, Germany, Mexico, Netherlands, Peru, Poland, Portugal, Romania, Spain, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Escalation
- Alerts/Notifications
- Answering Machine Detection
- Archiving & Retention
- Auto-Dialer
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Centre
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring

## Integrations (4 total)

- Dynamics 365 Customer Voice
- Salesforce CTI Toolbar
- Salesforce Communications Cloud
- Salesforce Platform

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)

## Related Categories

- [Telephony Software](https://www.softwareadvice.ie/directory/1710/computer-telephony-integration/software)
- [Call Recording Software](https://www.softwareadvice.ie/directory/1718/call-recording/software)
- [Call Center Workforce Management Software](https://www.softwareadvice.ie/directory/1855/workforce-management-optimization/software)
- [Auto Dialer Software](https://www.softwareadvice.ie/directory/1564/auto-dialer/software)
- [Contact Centre Software](https://www.softwareadvice.ie/directory/4389/contact-center/software)

## Alternatives

1. [Genesys Cloud CX](https://www.softwareadvice.ie/software/323407/pureconnect) — 4.3/5 (262 reviews)
2. [RingCX](https://www.softwareadvice.ie/software/24307/ringcentral-contact) — 4.2/5 (253 reviews)
3. [Dialpad](https://www.softwareadvice.ie/software/74028/dialpad) — 4.2/5 (562 reviews)
4. [CXone Mpower](https://www.softwareadvice.ie/software/20067/nice-incontact-cxone-workforce) — 4.2/5 (581 reviews)
5. [Five9](https://www.softwareadvice.ie/software/20063/five9) — 4.2/5 (481 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/484742/Contact-Center-Platform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/484742-Contact-Center-Platform/> |
| en-AU | <https://www.softwareadvice.com.au/software/484742/Contact-Center-Platform> |
| en-GB | <https://www.softwareadvice.co.uk/software/484742/Contact-Center-Platform> |
| en-IE | <https://www.softwareadvice.ie/software/484742/Contact-Center-Platform> |
| en-NZ | <https://www.softwareadvice.co.nz/software/484742/Contact-Center-Platform> |

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