--- description: Review of Velma Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Velma | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/4360/artificial-intelligence/software) > [Velma](/software/484810/Quicktext) # Velma Canonical: https://www.softwareadvice.ie/software/484810/Quicktext Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/484810/Quicktext?page=2) > Velma brings AI and big data to the hotel industry. Quicktext gives businesses the tools they need to promote direct reservations and improve the hotel's client experience. Velma, who speaks like a local speaker and assists clients in finding answers to their concerns and booking accommodations, is available in 24 languages for more than 1200 hotels in 68 countries across the world. > > Verdict: Rated **4.9/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 23 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Quicktext - **Founded**: 2016 ## Commercial Context - **Starting Price**: €299.00 - **Pricing model**: Other (Free version available) - **Pricing Details**: Contact us for pricing details for hotels over 50 rooms and hotel chains. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Czech, Danish, Dutch, English, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Activity Dashboard - Alerts/Escalation - Chatbot - Customer Segmentation - Customisable Branding - Data Extraction - Data Import/Export - Data Storage Management - Data Visualisation - Document Management - For Sales Teams/Organizations - Machine Learning - Mobile App - Monitoring - Multi-Language - Natural Language Processing - Performance Metrics - Predictive Analytics - Process/Workflow Automation ## Integrations (55 total) - Amadeus - Amadeus Hotels - Apaleo - Avvio Suite - Beds24 - Clock PMS - Cloudbeds - D-EDGE - Diabolocom - Genesys - Google Drive - Google Maps - GuestCentric - HMS Hotel Program - HartTools 7.5 ... and 40 more integrations ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.softwareadvice.ie/directory/4360/artificial-intelligence/software) ## Alternatives 1. 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We are limited and not able to use Velma to its full capabilities, so I cannot comment an anything further than the automated emails triggered by milestones set in encompass which work fantastic. > > Velma has replaced a lot of what was previously manual and time-consuming emails of a repetitive nature with automation. ----- ### "Brilliant Virtual Assistant for the Buisness." — 5.0/5 > **Verified Reviewer** | *12 November 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: There is nothing not to like about velma as besided it being convinient for the buisness it also assist customers with ease and speedy responses. Best factor about it is that after the set up has been completed you just leave velma to do her thing. > > **Cons**: No cons for this product as everything seems to be working in order so far ----- ### "Easy Text App" — 5.0/5 > **Alfred** | *23 June 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: The ease to learn and customize. It has several functions to import, print and store content. Very clean layout and works flawlessly. > > **Cons**: Needs to have a files, folder or section to better organize items. > > I've used it almost daily for several months and it's great to keep notes and lists. I have imported files from other applications and it performed great. ----- ### "More Time for our Front-Desk Staff" — 5.0/5 > **Mauricio** | *3 May 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The set up of the chatbot was easier than we expected. No need to fill up text boxes, instead, the whole process can be done via selecting "yes" and "no" boxes and including "time" or "price" details. The whole message than just appears on the chat. Smart when compared to other bots we tried. The support team has always been helpful, fixing any issues we detected quickly and always being responsive. Their technology keeps on improving, the software understands better every time and their partnerships give option we never thought, such as automatic email follow up. Our staff have a lot more time to be present for customers at the desk, or doing more proactive work. They also understood our situation during the pandemic freezing our payments until the situation is restored. > > **Cons**: Back in 2019, the Messenger would sometimes go offline in one of our proprieties quite often. However, this issue has been fixed already. > > Quicktext solved our "lost messages" mystery. When our staff wouldn't feel responsible for messages coming from different channels including social media to be left unanswered. Having a tool driving customers through the booking process was a great addition to our management team. Also, their Omnichannel simplified the way our staff can see an interact with messages coming from multiple platforms. ----- ### "Great chatbot and omnichannel messaging solution" — 5.0/5 > **Nael** | *29 September 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The AI-powered chatbot can automate client conversations and turn leads into conversions with CTAs and Booking links. The platform also enables multi-channel messaging with Facebook Messenger, WhatsApp, SMS, and more. > > **Cons**: We didn't face any issues while implementing the solution or using it. It worked seamlessly with WhatsApp. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/484810/Quicktext?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/484810/Quicktext) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data