--- description: Review of Chatway Live Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Chatway Live Chat | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [Chatway Live Chat](/software/485041/PAYD) # Chatway Live Chat Canonical: https://www.softwareadvice.ie/software/485041/PAYD > Chatway Live Chat is a live chat and AI chatbot platform serving businesses of all sizes across eCommerce, SaaS, education, and service industries. The software is cloud-based, so no installation is required. Chatway Live Chat helps teams manage customer conversations in real time through a shared inbox, where agents can view chat history, assign conversations, and leave internal notes for collaboration. The AI chatbot handles common questions automatically, reducing the workload on support staff. Other features include file sharing, canned responses for faster replies, and visitor monitoring to see who is browsing a site. These tools help businesses respond to customers quickly and consistently. Support is available via email, live chat, and a knowledge base for self-service help. > > Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 4 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Moneris ## Commercial Context - **Pricing model**: Per Feature - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Bashkir, Basque, Belarusian, Bosnian, Bulgarian, Burmese, Catalan, Cebuano, Chinese, Chuvash, Croatian, Czech, Danish, Dutch, English, Esperanto, Estonian, Fijian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Haitian Creole, Hebrew, Hindi, Hungarian, Icelandic, Iloko, Indonesian, Iran, Irish, Italian, Japanese, Javanese, Kannada, Kazakh, Khmer, Korean, Kyrgyz, Latin, Latvian, Lithuanian, Luxembourgish, Macedonian, Malagasy, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Newari, Norwegian, Odia, Pashto, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Samoan, Sanskrit, Scottish Gaelic, Serbian, Sindhi, Sinhala, Slovak, Slovenian, Somali, Spanish, Sundanese, Swahili, Swedish, Tagalog, Tajik, Tamil, Tatar, Telugu, Thai, Tibetan, Tongan, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Welsh, Xhosa, Yiddish, Yoruba, quz - **Available Countries**: United States ## Features - Mobile Payments ## Integrations (9 total) - Big Cartel - Booker - Chaty - Facebook Business Suite - Facebook Login - Lovable - WhatsApp Business Platform - WooCommerce - WordPress.org ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.ie/directory/4526/online-payment/software) ## Related Categories - [Payment Processing Software](https://www.softwareadvice.ie/directory/4526/online-payment/software) - [AI Agents for Customer Support](https://www.softwareadvice.ie/directory/5207/ai-agents-for-customer-support/software) - [Live Chat Software](https://www.softwareadvice.ie/directory/4569/live-chat/software) - [Chatbot Software](https://www.softwareadvice.ie/directory/3923/chatbot/software) - [Conversational AI Platforms](https://www.softwareadvice.ie/directory/4010/conversational-ai-comparison/software) ## Reviews ### "New but solid player in the Payment Processing World" — 4.0/5 > **Faiyaz** | *4 November 2023* | Design | Recommendation rating: 7.0/10 > > **Pros**: Easy to use, fair prices, and most importantly the Customer Care. Great for personal use and small businesses\! > > **Cons**: Still haven't notice anything negative. Everything seems fine. Just needs to have more features and functionalities like its competitors. ----- ### "Ease of use for ourselves and our clients with PAYD\!" — 5.0/5 > **Renee** | *27 November 2023* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: We love that the client can view the transaction on their own display as the transaction is rang through. It helps to mitigate any discrepancies before processing to alleviate the need for voids or refunds. > > **Cons**: PAYD does not flow well with a previous accounting program we had in place but have since transitioned and it seems to be working much better. ----- ### "Moneris review" — 3.0/5 > **Ethan** | *21 July 2025* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: How easy it was to set up and the multiple payment options that PAYD has like American Express (which some other don’t have) > > **Cons**: The amount of money costs to use, for a small business it is not a good option as it takes a large chunk of my profits. > > Simple to set up and customer service was great when I decided to stop using it, they were understanding ----- ### "Not enough to convince us to keep using the product" — 3.0/5 > **Kir** | *30 September 2024* | Computer & Network Security | Recommendation rating: 2.0/10 > > **Pros**: It was a seamless integration to our website payment system. > > **Cons**: Outdated web interface and lacking web functions. > > Used PAYD system for multiple businesses over the years but eventually switched to a another payment provider. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/485041/PAYD) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data