Trakstar Learn

4.3
Overall rating
Reviews

4.3
Overall rating
Reviews

About Trakstar Learn

Skip the classroom, train anywhere. Trakstar Learn's cloud-based e-learning platform provides a simple, training solution for employees working from home, in the office, or in the field. We make it easier for business leaders to enable customers, contractors, their employees, and other key partners for success through dynamic training courses available online With Trakstar Learn, users can create courses, add quizzes and track results. They can upload PowerPoint, Word, PDF, SCORM or video files and create online courses that learners can take on any computer or mobile device. Progress can be tracked in real-time through automated quiz scoring. In Trakstar Learn, users can also manage large-scale training programs by grouping them together in categories, such as "missed deadline" or "gold partners." The system provides reporting tools and can generate reports by group, course, quiz, question or learner. Trakstar Learn offers content support, mobile management, branded training and customer support. It is built to support large-scale training programs. The system can also integrate with Salesforce.
Trakstar Learn Software - Organize Training Catalogs
Trakstar Learn Software - Manage Training Modules
Trakstar Learn Software - Advanced Filters
Trakstar Learn Software - Add New Users
Trakstar Learn Software - View Learning Reports
Trakstar Learn Software - Export Data
Trakstar Learn video
Trakstar Learn Software - Organize Training Catalogs - thumbnail
Trakstar Learn Software - Manage Training Modules - thumbnail
Trakstar Learn Software - Advanced Filters - thumbnail
Trakstar Learn Software - Add New Users - thumbnail
Trakstar Learn Software - View Learning Reports - thumbnail

Trakstar Learn pricing

Trakstar Learn does not have a free version but does offer a free trial. Trakstar Learn paid version starts at US$4,599.00/year.

Starting Price:
US$4,599.00/year
Free Version:
No
Free trial:
Yes

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Browse Trakstar Learn Reviews

108 of 108 reviews
Sort by:
Megan
Megan
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
4

4
Reviewed on 20/7/2016

Online Training for Nonprofit Employees and Volunteers

Annually Sierra Service Project trains over 200 adult volunteers and 45 young adult staff members through Mindflash. We use Mindflash for two months a year intensively.

Pros

Very easy to upload videos, PDF and Power Point files.

Very easy to rearrange content, add quizzes, surveys and course/series requirements.

Cons

No spell check in quiz sections.

Content can be slow to load for users with not excellent internet connection.

Wish there was a better method for keeping an account instead of deleting and recreating each year without paying a monthly rate. Ability to make account "inactive" but not accessible for in between time.

Zayna
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/11/2024

Trakstar Learn for Excellence Training

Trakstar Learn has proficiency in knowledge sharing and it resolves all the career development choices.

Pros

Trakstar Learn speeds the process of knowledge acquisition for businesses.

Cons

Trakstar Learn has no online assessment guides.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/8/2023

Buyer Beware!

Every problem was with their support and customer service

Pros

The decision to drop Trakstar and find an alternative was the best part of the experience

Cons

Customer [dis]service. Rude, arrogant, unhelpful, degrading, bully and unresponsive. Horrible culture and still waiting for refund.

Chantal
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2024

Trakstar Learn for Excellence

Trakstar Learn is profound in allowing companies attain a friendly training option

Pros

The process of learning is fully supported by Trakstar Learn

Cons

Trakstar Learn lacks adequate online learning materials

Varun
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/12/2024

Best LMS Software

My experience with Trakstar has been great. It is an efficient platform for managing employee training and development with best reporting tools to track the progress.

Pros

Trakstar offers a powerful and user friendly LMS with excellent course tracking and reporting features.

Cons

As of now i not have any dislike in Trakstar Learn.

Ken
Ken
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 31/3/2016

Great LMS and Customer Support

We've been using Mindflash for over a year now and their product and support is top-notch. Improvements are made seamlessly and when there is a problem, customer support is prompt in responding. The interface is easy to use and intuitive. We've been able to launch and grow our eLearning product over the past year with ease and our customers are happy with the functionality and ability to access our courses from anywhere. I'm looking for more improvement on the reporting side and managing users is getting better. I like the ability to create a quiz and an evaluation within the product.

Pros

Ease of use. Great Customer Support. Intuitive for users. Easy to create a course, series and catalog as well as upload content. Great flexibility and choice when it comes to creating a quiz and an evaluation. I like that you can integrate with Shopify for monetizing class offerings.

Cons

Advanced reports could be better. I would like to see more ability and ease of creating customer fields. Would like to see a live environment to produce and conduct virtual learning.

Jason
Jason
  • Industry: Insurance
  • Company size: 501–1,000 Employees
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 1/4/2016

Mindflash LMS

Our business relies on a national network of damage appraisers. Remote training is difficult and costly at times, therefore we were needing a way to successfully train close to 1000 people at the same time, spread across the entire U.S. Mindflash has given us the flexibility to train them all without pulling them off the road during the day for live webinars.

Pros

Mindflash helps to keep the training more focused. With the ability to assign training to individuals, or entire regions with a few clicks of a mouse is great. The Mindflash reporting capabilities are very good and easy to use.

Cons

The tiered pricing structure is frustrating at times. We sometimes need to add more users, but we don't need more features. We end up paying for additional features that we never use. If we need to add one more person above our current tier limit, we have to go to a completely new level and price structure rather than just pay to add a user.

Rimoun
Rimoun
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 9/6/2017

Easy to use, but won't take you far

Pros

I liked how easy it is to use Mindflash, however I found it to be very basic and at the time we used it, it was flash based and required you downloading an app for mobile use.

Susan
Susan
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2016

Excellent Experience!!

A few months back, members of my management came to me with a need to get a customer facing training site up and running really fast. They wanted it to be VERY professional looking and easy to use. I did some Google-ing and found Mindflash and a few of their competitors. After analyzing all, I settled on Mindflash. We contacted them and received a demo and fast forward 45 days later and the site was up and running. (The length of time to implement was not Mindflash related; it was the humans who had to write the content!)

Pros

Our authors are savvy in the use of Microsoft PowerPoint and with barely an hour's training they were up and running assembling their courses. Our assigned sales/technical contact was (& continues to be) extremely responsive. Our customers have found the offerings to be VERY easy to use and impressive to boot. They love being able to access Mindflash content on mobile devices as well.

Cons

I am sitting here trying to think of a negative and I cannot. Working with the Mindflash team and feedback from our users has been a great experience.

Tom
Tom
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2016

Whiplash

The Mindflash platform has served it's purpose quite well, and for the value, it's superb. Although we have not used Mindflash to create Learning & Training Courses, it's built-in tools will get you up and running quickly.

Pros

Simple to use, with a little background.
Handles the load, lots of courses "up there", lots of uses accessing.

Cons

None, we are happy campers.

Zarella
  • Industry: Warehousing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
4
Customer Support
5

5
Reviewed on 26/2/2020

Great to get you started.

We use to have Safety training DVDs floating around our multiple warehouses increasing the likelihood that they will get lost or broken, but MindFlash help us solve that issue with this web-based training platform. No need for outdated DVDs floating around anymore!

Pros

If you are looking to rid yourself of paper rosters and manual entry of training records via a useful video training tool, MindFlash will work for you.

Cons

Once you begin growing, this may not be a great software to use since training hundreds of employees every month on one computer may result more time consuming.

Karen
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 24/1/2017

Mindflash Feedback 2017

I think it is a great software, however, for training I am still looking for some added features: i.e. archived scoring, capturing training that has been completed pre-mindflash into the system etc..

Pros

Competency questions and the answer review.
Trainees can view the correct answers.
The use of different applications such as PP, Excel, Word, video

Cons

I would like archived scoring to show if trainees improved.
Add quizzes for live training and a complete functions.

Grant
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/6/2016

Mind flash Review as a Tech Trainer for Eastlink Cable systems

Great online teaching tool, as a trainer for a company that is responsible for training over 700 technicians. When you consider that my tech's are spread out over the entire country (Canada) that is lot of territory to cover. Our training team is small so geographically speaking Mind flash gives us the tool to quickly send out training in a heartbeat. In addition we the tracking and reporting is great.

Thanks
Grant

Pros

ease of use

Cons

PDF down load of trainee doesn't include all info however excel does

Rob
  • Industry: Commercial Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 12/7/2019

Reaching out to staff across two continents

Mindflash has allowed us to increase our training 'reach', firstly across multiple locations in South Africa and now also into our business interests in the UK as well. We plan to extend this further into mainland Europe in the future. Online training in our industry has been revolutionized by our bespoke learning content.

Pros

The ease of use without the need for specialised software and additional downloads. We can work from existing materials authored in everyday Office software.

Cons

Nothing to dislike. Challenges we initially anticipated have not materialised.

Matt
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

5
Reviewed on 14/2/2017

Easy to use for both admins and users

I've been a user for over a year now, and the ease of use is a huge reason why we purchased the service and also expanded. We started with the idea that we would only use Mindflash for the 25 agents in our call center, however we now use it for our home office of 200 people, and also use it with our corporate office which does training for another 250 people. It's been a great value and I would recommend it to anybody needing an LMS system.

Pros

Ease of use, ability to track and segment, types of questions available.

Cons

Nothing glaring

Brittany
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
3
Customer Support
0

3
Reviewed on 30/11/2018

Mind Flash

Pros

I like that this product offers all training modules for new employees and current employees, which has been a huge help and leading success tool in making sure everyone is up to date with trainings and it is self conduct, so it allows staff to get this done in a timely manner and on their time as well. I also like that we have been able to add all training Videos and modules in this product

Cons

Sometimes the searching for a video or module can be frustrating if you dont type in correctly

Randall
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
3
Customer Support
5

4
Reviewed on 2/3/2015

Good and Getting Better

Mindflash is a very effective course delivery tool. We use it mainly to train customers how to use our software. It delivers content in an effective manner, and is easy for end users to navigate. Creating a course is very straightforward and many different types of media can be incorporated into the course design. There are quiz and survey creation and delivery tools, which are useful however require more development to make them truly efficient to use.

Although Mindflash excels in course delivery it has several significant limitations when it comes to user management. Although there is fairly good course-to-student relationship management laid out, the student-to-course relationship is very poor at this point and needs significant work. There is no effective way to manage one student and all of their courses at this time.

I understand that Mindflash is undertaking a significant overhaul of the software to address the user management issues. I have found their development team to be very open to new ideas and very receptive to customer feedback. I anticipate that the user management side of things will be much better in the near feature.

Overall I find this product very useful and would recommend it to anyone looking for a cloud-based training system.

David
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 1/7/2015

Excellent to work with - easy , flexible and acheiving professional learning outcomes

Many choices to achieve learning outcomes from people with various learning and computer skills.
Easy to set out a course that meets the learning outcomes.
Easy to make changes - view etc. before activating course - also making changes after the course has been activated.
A variety of media to choose from - Audio, You tube, still photos and video (can be taken from camera, tablet or phone)
A course can be developed off-line before uploading into an online course.
Excellent reporting options - either course or trainee
Tracking trainee participation is easy and time efficient.
Distributing the selected course is quick and easy.
The overall management of each course is easy
The communication between trainer and trainee is quick and effective.
Customising each course is quick and easy - easy to follow videos to assist the trainer when starting up
Genuine support from the staff at Mindflash. Response time is very good (depending on time difference from where the trainer is located)

I rate this on-line training as excellent - our staff are also very confident using it.

I have used others and Mindflash is a long way out in front.

Dennis
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 14/7/2017

Very user friendly...just open it up and go!

Attendance of new material delivery and testing for understanding it can now be done online. Being a department of one, it is a huge time saver. Tracking users' activity takes me minutes now instead of hours. We have a lot of annual requirements I need to track and report back to the government and this is allowing me much more time to work on material and not have to monitor end users.

Pros

The ease of entering material into it. The quizzes are easy to create and there is a large variety to select. Adding additional material to a course is sooo easy! Maintaining users is simple. It won't let you make a mistake.

Cons

No spell check in quizzes. Can't make edits to a particular slide in a course, but edits are made externally and easily replaced in Mindflash.

Dianne
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 1/9/2017

Love how easy it is to use this product. Love the CSM team. Everyone is so responsive

Many. Easy to update and intuitive is most important to me right now. When showcasing the selected tool, others trainers/admin appreciate it's ease-of-use (easier to justify purchase when they see and understand what the program is trying to accomplish). Service is great. If CSM team don't have an answer right away, they will find out for me. They are concerned about my success.

Pros

Easy to update (modular). Intuitive UI. Not a huge learning curve (don't have time for a learning curve). Service is excellent.

Cons

Small things-custom certificates is an add-on. Some screen resolution issues with simulations. Can't save recorded audio when all I need to do is replace the slide.

Peter
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2014

From Paper to E-Learning with Mindflash

Mindflash has revolutionised the way we deliver theory training within our company. We have made a seamless transition from paper based documents to 100% on-line E-Learning modules.

Mindflash is one of the easiest systems to use to arrange short courses, build a series towards a certificate of competency, or just to ensure all staff are aware of changes within our business or a client's business.

The quiz feature allows imaginative ways to assess staff and reinforce learning objectives. The tracking feature and advanced reports are a key to our operations, they have alleviated the need for copious spreadsheets and administration intervention.

We have ten administrators who are actively using the product across Australia and New Zealand. The ease of use meant we didn't have to spend more than one hour in explaining its functions.

Over the year (our first year) we have had staff complete 2,500 courses and the system is a great success.

Felix
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 22/5/2018

Is easy to learn and intuitive in most of its modules.

Pros

The best thing about this LMS is its flexibility to invite participants to enroll in the courses, the user experience is very simple for my liking, the loading of content is very simple, the whole environment is very simple, I have worked with better LMS

Cons

A software developer understands very well how to create reports, but for the end user it is not easy, they are quite simple and not detailed reports, the structure of prices / user plans is not very flexible. It has the basic functions of an LMS but can be improved.

Nicholas
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 11/6/2014

Excellent Product!

Pros-

*Ease of training
*Introducing a new medium to employee training
*Price
*Facility in creating videos

Cons-

*If a user isn't added to videos by mistake, you aren't able to add them again with the same email
*No templates. Having some easy to use templates would be a great help, most managers who use the software aren't graphic designers, or have experience making videos.

Impressions-

When this idea was first pitched to our business by a supervisor, I was very skeptical. Our company was expanding remotely, and we were having issues training everyone on a macro level. The idea of robotraining via Mindflash came up, and I was very skeptical. I'm happy to say that I was wrong, and the size of our remote branch has tripled since Mindflash was incepted. Thank you very much for the great product, one we will be using for many years.

Lauren
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 10/6/2014

Great Customer Service, Would like more Reporting options

MindFlash has been a great product that has been able to accommodate all of our training needs. Many departments use this portal, ranging from HR to Sales. It has a clean interface that is fairly easy to navigate. Some items are a little more tedious to work through, it would be nice to have more options in managing users and inviting existing trainees to multiple courses at a time.

MindFlash's customer service is extremely prompt and reliable. All suggestions made are promptly addressed and in most cases, changes are made.

I would like to see more advanced reporting options, as well. Such as drawing a report for individual trainees and all the courses they are invited too with their progress on it. The reporting now is limited.

Mark
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 29/5/2015

Disciplinary Training

We use the sight to reach out to over 500 people to be trained in the Management of Disciplinary hearings at local football level.

Mindflash has been a fantastic asset in assisting The FA in the development of skill sets of our volunteer workforce.

Its ease of use is key and friendly UI is particularly important where some users are not familiar with the use of technology and training platforms.

Simply assessments have been developed to confirm the users understanding of the training and ensures the business provides a service that is fit for purpose.

Simple, effective and easy to use and I would recommend anyone considering looking at a training platform to have a look at Mindflash as a possible solution.

Barry
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Functionality
2
Ease of Use
2
Customer Support
1

2
Reviewed on 10/8/2023

Worst customer experience and total disregard for humans

Horrible culture in that firm When asking for assistance, we got the corporate run around followed by incorrect email addresses We are still owed significant amount of money Beware of this firm

Pros

The best part of Mindflash (trakstar) was discontinuing the service

Cons

Don’t give them your credit card We did and it has been a huge mistake we discontinued the service years ago but they kept my credit card information and now I am battling them to correct charges They have a total disregard for doing the right thing

Tonya
  • Industry: Real Estate
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

5
Reviewed on 11/7/2019

Easy - Create Powerpoint, Upload it, Create Quiz, Send it out

The National Association of REALTORS made a requirement that if we require MLS (Multiple Listing Service) training, we must offer it online as well. Now we are compliant with that requirement. So there is that aspect of it. Furthermore, we had some out of area members that were not allowing people in their office to join here because we had required training that was only available in person. Because we now have some of that training online and may have other required classes available online in the future, we now have more members. Now that we have online training and I can quiz them on it, I know they know it, instead of just sitting in a classroom where all they have to do is sit there and be awake.

Pros

Ease of use, right out of the "box". We started using Mindflash a couple years ago when everything was called Series and Modules. It was/is so intuitive. Just upload your PowerPoint slides, add some YouTube videos, and create your tests. I enter students one by one because of the way we use it, but I love the option of being able to add them in batches. SO much easier than one by one when you have a lot to enter. When the Series and Modules changed to Modules and Courses, and the classes auto saved, it became even more streamlined! I love the new look and functionality. I love all the options. I don't use some of them, but I like that they are there.

Cons

Not being able to delete (not just inactivate) users. I have had two or three people in my position from other associations call and ask about Mindflash. I tell them what I wrote above (generally) and offer to give them a login so they can see how it looks on the user side. It would be nice to remove them from our system so it doesn't skew our numbers.
Also, and maybe this is something I should do, but I have agents contacting me all the time needing me to reset their module. When I explain how they can go to the home page and continue/resume or reset, they seem confused and either don't understand what I'm talking about, or don't see it. A brief "How to use Mindflash" tutorial autoplayed when they first login, with a link to play it again would be helpful, especially for those who are technologically challenged. Also if the house at the top left were bigger that would help too.

Ron
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 17/2/2018

Mindflash is a Solid but Basic LMS Performer

Even with the cons, I’d rate Mindflash a solid performer. You can quickly provide trainees a personalized dashboard. The content and user management interfaces are easy to use. The quiz options beat most of the platforms we’ve looked at. The platform provides basic LMS features at a very reasonable price. We’ve not had any showstoppers and our content library continues to grow. I’d recommend Mindflash as a solid but basic LMS for learners and administrators.

Pros

Before I review this product, it’s important to note that there is a new version of the product available. We’re currently waiting in line to be converted. However, I don’t think many of these items I’m about to mention will change for us. I’ll mention it where it matters.
Mindflash is an easy to use LMS. We brought up a partner training program within a few months. It’s a snap to bring up a trainee dashboard. Just add a little custom text, upload a graphic, and your good to go. The testing features are very good; true/false, multiple choice, multiple correct, label picture areas, label matching, and ordering of steps. The testing features will be even better in the new release. You can easily upload most content types and rearrange the sequence as needed. You can record audio right in the platform. There is reasonable Salesforce integration capability so, invitations and basic reporting can be done right in Salesforce. Administrators can easily flip back and forth between the admin and trainee views. The platform supports courses, series, and catalogs. There is a good set of options when building filters for viewing users or content. You can easily copy and modify course profiles and content. The in-platform reporting in our version of the LMS is abysmal. However, from what I’ve seen in the new version, reporting has some very big improvements.

Cons

Mindflash is best for large enterprises where you can take advantage of higher level subscription plans that have all the features. Since they segment their levels by feature (and not number of seats), we’re missing what I would consider to be basic functionality. We are currently on a legacy plan named Advanced. We can’t modify existing text in invite and reminder emails, we can only add text. We can’t remove the large Mindflash logo from the emails. We can’t customize the certificates for completion of courses and the quality of the existing certificate options is poor. If you need to automate the reminder emails, there is only three interval options, three days, seven days, and fourteen days (you pick one). While it’s easy to launch a trainee dashboard, the layout is not what I’d call a rich UI experience. It’s basic. The mobile options are limited. This is an app for tablets but nothing for phones. You can’t provide a fully public link to a course. The trainee must set up an account to view the content. If you use the public course feature, the system will not synchronize with the Salesforce objects for that trainee. To force the synchronization, you must send an invite to the trainee from Salesforce after they have already started or taken the course, which can cause confusion.

Debbie
  • Industry: Nonprofit Organisation Management
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 14/3/2022

Do not consider Trakstar Learn or Mindflash as your training platform if you need to track...

Horrible, waste of time and effort. Frustrating and disappointing. Waste of money.
I can track trainings with more accuracy using Classmarker which is less than $50.00 month for the volume of monthly trainings we provide and require evidence of training hours.

Pros

Nothing now, but I initially thought the staff were pleasant, support and instructions would be clear and accurate. I thought the product would be an asset to our record keeping system but it does not have the capacity to do so. Being misinformed makes me frustrated.

Cons

The system does not even come close to what our expectations were and the sales pitch was evasive as was the instructions at articulating for which training types they were applicable to.

Julie
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 25/6/2020

Overall happy

Pros

I love the ease of use. We looked at several different LMS and mindflash was the easiest to load training, create quizzes, and maintain records. If I need to pull up a specific persons training I can pull up the scores quickly instead of tracking down our old paper records. If I need to update a slide in the presentation, I can change it in the module instead of having to create a new module like some we viewed. Other than some minor confusion, most of the users love the program. They found it easy to use.

Cons

Since we have started using Mindflash we have been bumped around to several different account managers. I will sometimes email the person who last handled the account and they say they have moved on to a different role and someone else handles the account now. It would be nice for them to be proactive and say hi I am your new account manager. Also there is no app and the mobile view isn't good. If I am out of the office and I need to reset an module I have to pull out my laptop instead of being able to do it on the phone. I can't scroll the individual modules and can only see reset the entire training from my phone.

Verified Reviewer
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 26/12/2017

Easy to use LMS

Pros

This LMS was a breath of fresh air after using a big name player for the last few years. The software is simple and easy to administer. We have all the functionality we need and can accomplish all the same tasks we did previously but in less amount of time.

Cons

It would be nice if the had a better way to connect with our HRIS and some additional automation. This can all be accomplished through their API but that requires a tech resource we don't have.

Nicole
  • Industry: Philanthropy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
2
Ease of Use
3
Customer Support
0

3
Reviewed on 25/1/2019

Okay system, but lacks in many areas where other LMS are ahead of the game.

Pros

I liked uploading my excel spreadsheets to the system and having mass invites and reminders sent to users.

Cons

There were several things I did not enjoy about this system. The reporting was off when we would run reports on the same things on different days. I also did not like the lack of drop-down options for our users, which made reporting demographics difficult. Above all, it was not a user-friendly system for our users. Many were confused and had difficulties logging in and completing the training. This was the ultimate deal-breaker after being with Mindflash as an organization for just over 3 years.

Matt
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/7/2019

Great tool for Operations

Its been a pleasure to work with the support staff and the system. But your people make all the difference - 100%.
Representative has been great work with.

Pros

This systems has proven to be easy to use, easy to train on and its simple to get folks up to speed on because of its ease of use.

Cons

It lacks a timer (to time out - not a due date) for assessments (like the NMLS exam, SATs, etc).

Derek
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 11/7/2019

Extremely Helpful

Pros

I love that the software can house tons of records for my company to login and use for quality compliance.

Cons

Not many cons with the software. The feature I dislike is some of the automatic arrangement features when arranging content, but there ways around.

John
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
5

5
Reviewed on 21/7/2016

Excellent Sales and Marketing Tool For B to B Business

Using Mindflash for both internal and external training allows my company to provide very good training that is clear, informative and easy in-training navigation. Mindflash allowed us to fill a missing piece to selling and properly training customers that need our support installing our products matching our stringent specifications. Using all of Mindflash's features and benefits has made our training the biggest success when launching a new product. Customer support has been the shining star when there is a question or even when we need introduction to numerous Mindflash administrators. We have domestic and international users so having the customer support, multi-language navigation options was very helpful.

Pros

I like Mindflash's tools that help enhance my existing training content making it more attractive and vibrant. Navigation makes managing my content easy. Report and managing users helps my company stay on top of our trained users. Salesforce integration allows me to introduce tasks and tracking customer activity.

Cons

Salesforce integration, being new to Mindflash, was a challenge. But the programmers response and effort help make the integration work helped us utilize the full benefits of using Salesforce with Mindflash.

Erica
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
1
Customer Support
1

3
Reviewed on 11/6/2014

Mindflash Confusion

there are a lot of great functions, but it's a basic website, there are areas that could be tweaked, sometimes its confusing coming in as a newbie, but once you get the hang of it, the website admins think it's cute to move things around on you and change things. i get that you want to update your site, but give us a heads up, send out an email. sometimes adding/dropping people can be a hassle, why can't i archive people from the main trainee page?? when i am trying to add a new candidate, and it alerts me that there is a duplicate email, why can't i clear the cells, if i add them to a group, there is a clear all function, but that doesn't work for the first, last and email options, why have a Clear all Button if it doesn't work?? why is there a manage users page and a trainees page?? that is so confusing and redundant. if i'm trying to archive someone i can't see when the modules were sent and i have to toggle back and forth to clear up the list when if they were all on one page, i could just do everything from one darn page!

the site does what we need for a basic training module, but overall, there are some big problems.

Response from Mitratech

Erica, thanks for taking the time to write a review.

Mindflash constantly responds to customer feedback and yes we do make changes to the product. To minimize the disruption it may cause, we send email and in-product notifications about webinars and demos before any major changes.

It looks like we aren't meeting your workflow needs. We will follow up to learn more and see how we can improve the flow for you so that we can make your life easier.

The Mindflash team

Replied 11/6/2014
Verified Reviewer
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 31/3/2016

Mindflash Review

We began using Mindflash for both internal and external training in July '15. The customer support is exceptional, the team is flexible and open to suggestions for improvement. Super simple to upload, edit and distribute educational modules and the back end tracking is quite comprehensive.

Pros

Love the ease of use and module editing capabilities as well as the range of formats that can be utilized in the trainings we upload.

Cons

Look forward to having the ability for our sales team as non-administrators to be able to invite their customers and view metrics,

Dan
  • Review Source
Value for Money
0
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 6/7/2011

Perfect for compliance

Their service is the key to this product. They have a great base, a great team, and are very good at opening up their scope to their customers. While they still have some room to grow, their willingness to listen to their customers and implement based on their needs will surely make them stand out in this industry. They have saved me hundreds of hours and thousands of dollars worth of flying around the company training employees to meet OSHA and DOT regulations. I highly recommend Mindflash.

Pros

This is a great option for companies that need to train nationally, especially when dealing with OSHA and DOT requirements. One certified trainer can build the online course and manage training for every employee company wide.

Customer service and communication has been stellar since day one of the Beta testing, and they have always communicated well. They also have a great forum that they are very attentive to, which allows the users to vote as a group on priority issues and features that they'd like to see.

From a company standpoint this is a very good option for internal training.

Cons

There are still some very minor limitations that are being worked on, but these are few and far between. They are working towards better support for individuals who would like to create courses and accept payment.

Denise
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
4
Customer Support
5

4
Reviewed on 1/4/2016

I like it!

I have put together several Mindflash training sessions and really like it. It is a very easy, simple way of teaching people about a subject, providing a quiz to check their knowledge, and then using the tools to see completion of the training and how people did. It is awesome.

Pros

Very easy to use! Great way to train people. Simply make up your PP presentation, upload it, put some audio with it if you want (rehearse as many times as you wish), and send it out to the users you want to do the training. Then, remind them if you need to by resending the link. Also find out how everyone did and who has completed and who hasn't. LOVE IT!

Cons

The only thing I have a little difficulty with is when I have audio and have to change the Powerpoint slides around the audio doesn't move so you have to redo the audio. I have not called customer service on this so maybe I am just doing something wrong??

John
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/2/2020

6 yr customer

Pros

Clean appearance of the home page, easy to develop courses, reports.

Cons

I found not being able to rotate the courses on iPhone unfortunate

Nathan
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 16/12/2016

A Good Training Platform

It's all about the videos. Mindflash is a really good way to train your company if you can't have regular in person meetings. It saves a lot of time onboarding employees since you can just have them watch videos you previously recorded.

Pros

The ability to record and store training sessions, and to organize them in a course. It makes it really useful and very good for training purposes.

Cons

You can't delete users, you just have to archive them. The UI is a little messy. You can only have 1 admin.

Benjamin
Benjamin
  • Industry: Consumer Goods
  • Company size: 5,001–10,000 Employees
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
5
Customer Support
5

5
Reviewed on 7/4/2016

Mindflash is an easy to use robust LMS

I have used Mindflash for my organization for sales training. It has been easy to use on the admin side as well as the end user side . It allows me to reach our reps and keep them up to date as well as our customers for additional information for their sales people.

Pros

Web based - allows anyone with a solid internet connection to do training remotely.
Compatible with Scorm 1.2
Voice-over capabilities
Reporting

Cons

If the end user connection is slow they might have a lack luster experience

Francisco
Francisco
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
5
Customer Support
5

4
Reviewed on 31/3/2016

Very good platform

It is a really good training platform, really easy to use, i like the customer service and they are always there to help you out, for our company it works perfectly because we have a bunch of different locations and we dont need to travel anymore for the process training.

Pros

the trainees can use it on their cellphone or tablet , as well we can add as much of courses as we need.

Cons

everybody that has a manager access can access to all the courses, the test doesnt allow you to get big images,

Alyssa
Alyssa
  • Industry: Sporting Goods
  • Company size: 501–1,000 Employees
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
5
Customer Support
5

4
Reviewed on 3/3/2016

Intuitive for trainers and essential for trainees

Mindflash is a superb tool for companies that need to train a large amount of individuals but aren't able to do so in person. I am just in my first year of using the program as an admin/trainer. I designed the course and distributed it globally. It's very easy to create a course and tailor it to your needs. My team is now able to access and educate hundreds of clients that we were unable to reach before.

Pros

Easy to create, distribute, and track courses/trainees. Anyone can be trained as long as they have an internet connection. The team that works for Mindflash is very easy to reach and extremely helpful when it comes to questions that come up.

Cons

Very few trainees complained about the password strength rules. One trainee was unable to complete a course because she was on an older device, but this is not a huge issue at all.

Scott
Scott
  • Review Source
Value for Money
5
Functionality
0
Ease of Use
4
Customer Support
5

5
Reviewed on 30/3/2016

Easy and Effective

We needed a LMS to train a large number of people and find Mindflash to be a great tool for this. The ability to track who has taken our courses is one of the most valuable aspects of Mindflash for us. We also use the survey function to obtain feedback to improve our courses.

Pros

Easy to set up courses. Good basic reporting.

Cons

Inability to delete rather than hide old content makes courses with multiple revisions somewhat difficult to manage.

Stephanie
  • Industry: Individual & Family Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
4
Customer Support
3

4
Reviewed on 19/1/2017

Easy to use training platform

We've had much success with enrolling and tracking our trainees that span multiple states and training needs.

Pros

Ease in creating courses and tracking trainee progress

Cons

Would like some additional features like reminders, easier options to upload handouts into courses and some others.

Greg
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 12/7/2019

Review of Mindflash

Training can be conducted at any time that suits, in addition it is possible to quickly upload a training course as it is required by customers.

Pros

Mindflash is a great platform to conduct online training. It enables the participants to undertake the online training when it suits them and provides an opportunity for the assessment as part of the process.

Cons

Nothing really, it works well and good value for money.

Connie
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
3
Ease of Use
3
Customer Support
4

4
Reviewed on 14/7/2017

Mindflash fits our needs for issuing and tracking training within the organization.

Pros

Accessible on the cloud on both computer and mobile device.
Easy to set up new users.
Cost effective for small organizations like ours.
Ability to maintain training results and obtain certificates for records for auditing.
Accepts all file types that we use - PDF, PPT, DOC, etc.

Cons

Not the most intuitive the first time around creating a course or inviting new trainees.
Too many email notifications.
Some functions are still very manual, including reporting.

Monique
  • Review Source
Value for Money
4
Functionality
0
Ease of Use
4
Customer Support
4

4
Reviewed on 7/4/2016

Mindflash has been a gift.

Our company grew from 20 to 60 employees in a few years and face to face training sessions became very time consuming for participants and trainers alike. Many of our courses are repeated annually and must cater for new starters and long serving employees alike. By giving staff this online raining option, Mindflash allows everyone to work at their own pace. This also prevents employee frustration at having to attend a course "to make up the hours". As the course coordinator I rate the ease of sending course invitations, automatic quiz marking, and the results and attendance monitoring and reporting as reason alone to invest in this product.

Cameron
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 25/1/2017

Great Software for Training

Mind-flash has been invaluable to our company. It has changed the way that we conduct business and cut our cost from a training prospective. Mind flash integrates very well with other software. It is so easy to create mindflash courses when new material is being presented and trained on.

Pros

The ability to get up and do a module whenever we need one.

Cons

Limit of users

108 reviews

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