---
description: Review of SimpleTexting Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
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title: SimpleTexting | Reviews, Pricing & Demos - SoftwareAdvice IE
---
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# SimpleTexting
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> SimpleTexting is an SMS marketing and business texting platform designed for teams that want an easy, reliable way to communicate by text—without needing technical expertise or complex setup. It’s a strong fit for small businesses, growing teams, and larger organizations that rely on texting to reach customers, employees, or members quickly.
SimpleTexting makes it easy to send mass SMS and MMS messages, manage two-way conversations, and stay responsive in real time. From marketing promotions and event updates to appointment reminders, alerts, and internal notifications, teams can handle everyday communication from one simple dashboard. Features like scheduled messages, autoresponders, contact segmentation, and message personalization help reduce manual work while keeping outreach relevant and timely.
For teams with more advanced needs, SimpleTexting also offers API access and integrations that allow texting to fit into existing workflows. Built-in opt-in and unsubscribe management supports responsible messaging practices, giving teams peace of mind as they scale their programs.
SimpleTexting is accessible via a web-based platform and mobile app for iOS and Android, so conversations can continue even when teams are away from their desks. Users also benefit from helpful templates, messaging resources, and hands-on customer support available seven days a week by phone, chat, and email.
Overall, SimpleTexting is ideal for organizations that want a practical, flexible texting solution that’s easy to adopt, dependable at scale, and backed by real human support.
>
> Verdict: Rated **4.7/5** by 249 users. Top-rated for **Likelihood to recommend**.
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## Quick Stats & Ratings
| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 249 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |
## About the vendor
- **Company**: Sinch
## Commercial Context
- **Starting Price**: US$39.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Start texting today with a 14-day risk-free trial. See for yourself how easy it is to get started with SimpleTexting\!
20% Discount available for Annual plans. Contact us for details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Belgium, Canada, United States
## Features
- 2-Way Messaging
- AI Copilot
- API
- Activity Tracking
- Alerts/Notifications
- Audience Targeting
- Automated Responses
- Automated Scheduling
- Autoresponders
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Templates
- Customizable Fields
- Data Import/Export
- Drip Campaigns
- Engagement Tracking
## Integrations (57 total)
- AWeber
- Approval Donkey
- BigCommerce
- Bizzabo
- Bookafy
- Calendly
- Campaign Monitor by Marigold
- ClickFunnels
- ClickUp
- Constant Contact
- Cvent Event Management
- Drip
- Eventbrite
- Follow Up Boss
- Google Ads
... and 42 more integrations
## Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
## Category
- [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software)
## Related Categories
- [Marketing Systems](https://www.softwareadvice.ie/directory/4630/marketing/software)
- [Mobile Marketing Software](https://www.softwareadvice.ie/directory/4398/mobile-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.ie/directory/4532/sms-marketing/software)
- [SMS Survey Software](https://www.softwareadvice.ie/directory/4444/sms-survey/software)
## Alternatives
1. [Project Broadcast](https://www.softwareadvice.ie/software/431569/project-broadcast) — 4.9/5 (650 reviews)
2. [SlickText](https://www.softwareadvice.ie/software/167722/slicktext) — 4.8/5 (269 reviews)
3. [Clearstream](https://www.softwareadvice.ie/software/321838/clearstream) — 4.8/5 (694 reviews)
4. [EZ Texting](https://www.softwareadvice.ie/software/175675/ez-texting) — 4.5/5 (273 reviews)
5. [LabsMobile](https://www.softwareadvice.ie/software/527802/LabsMobile) — 4.8/5 (50 reviews)
## Reviews
### "Great for engaging with Gen Z" — 5.0/5
> **Anika** | *30 December 2019* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
>
> **Pros**: It's user-friendly and it integrates well with other apps, which is necessary for my work.
>
> **Cons**: One functionality that I would like is if I could filter the inbox based on lists of customers
>
> Our remote organization works with teens all across the country, so Simple Texting is indispensable to getting our work done. Customer service is also excellent -- quick, painless, and friendly\! I'd recommend it to anyone needing SMS marketing in their business or nonprofit.
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### "A great tool for generating leads that allows you to save your resources for the last mile" — 5.0/5
> **Mohammed** | *21 July 2021* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
>
> **Pros**: The automated message response mechanism works to absolute perfection. On our first project using it to engage respondents on our post-grad research project, I was a bit skeptical and recommended just one standard response to each reply we got -- thanking them for reaching out, and promising to call them back. But I got won over during the test run, and I was particularly amazed at the intelligence of the system to spot keywords even in badly composed or constructed replies.
>
> **Cons**: I wished there was a back up emailing mechanism for contacts whose messages get bounced back or are undelivered. Chances are, if we got the phone number wrong, maybe we got the email address right; that way we can still count those in our reach figures.
>
> As a foreigner in the U.S, there was a lot to get used to. And the option of having to go door-to-door to conduct respondent interviews for our research project was terrifying to say the least. And since our email response rates were less than 8%, we needed another alternative. And boy am I grateful Simple Texting gave allowed us to achieve more than the minimum rate we needed, but more importantly saved me from the dread I had to face if we had to do in-person engagements.
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### "Gets it done." — 3.0/5
> **Sabrina** | *19 November 2024* | Hospital & Health Care | Recommendation rating: 7.0/10
>
> **Pros**: Its easy to use and send messages, even campaigns are easy to schedule and set up.
>
> **Cons**: It lags, sometimes stops working and takes forever to load which makes it super hard to work with since its one of the main tools we use.
>
> It helps communicate and it is really easy to send messages, and create campaign that are scheduled to be sent on specific dates/times.
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### "Reliable texting service. Great that customers can text our landline\!" — 5.0/5
> **Jen** | *4 May 2020* | Facilities Services | Recommendation rating: 9.0/10
>
> **Pros**: We loved that we were able to set this up with our existing business landline. We can schedule messages to go out and set-up mailing lists. We can set-up as many users as we'd like as well. It's nice that we can save the customers' information within the software as well for ease of use.
>
> **Cons**: I wish it had better group texting or group texting at all. We use this to text employees a lot and have to set it up as a "campaign " and they cannot see the other responses.
I wish it had a built in afterhours reply. I know there's a way to set it up with another app, but we don't have it and I haven't messed with it.
Pictures coming INTO our line take a very long time to receive, hours in most cases.
>
> Overall, this is a great product. The last text service we used didn't always get the messages sent and we knew this because we were sending them to employees with our company's cell phones.
We use this a lot to communicate directly with customers and staff, not as much as a marketing/mailing list/keyword tools...yet\!
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### "Beauty and the Beast" — 5.0/5
> **Marcelo** | *11 February 2022* | Consumer Services | Recommendation rating: 0.0/10
>
> **Pros**: The interface is very friendly and the tools/features are pretty much standard and very helpful. basically, anybody can become a pro and if you have access to a developer the API is also a great plus to integrate your current CRM system and keep customers well notified throughout the entire journey.
>
> **Cons**: As I said, the tools and features are pretty much standard and straight forward I can't see any negative point
>
> Before subscription, I contacted support as usual, with "pre-order" questions. At first, I felt they were trying to rush me out our something weird, a little rude to be honest. I was informed our business number was able to be port-in, later I was informed that was not able to port in by a different person, then I decided to buy a new number from a company that sells business numbers "headache-free to port out", then I checked with support again they said it seems to be able but only after my purchase it was possible to say. I bought it $400, the company a bought from gave me the ownership, all the data required to start portability.. still simplestexting support saying it was able to port-in and they offered me to buy another number from their pool. I'm not sad because of the number not being able to be ported-in, I'm sad for the wasting of time and the lack of interest by their support team. I moved to heymarket, great tool and awesome support.
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## Links
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