About Bitrix24
Bitrix24 pricing
Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at US$39.00/month.
Alternatives to Bitrix24
Bitrix24 Reviews
Feature rating
- Industry: Building Materials
- Company size: 1,001-5,000 Employees
- Used Weekly for 2+ years
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Review Source
Bitrix24: All-in-one collaboration and task & Project management tool
Task and project management.
Video calls and live chat.
Pros
Collaboration in our organization has been at optimal via chats and video calls.
Cons
I have not yet detected any flaw on this team collaboration platform.
- Industry: Management Consulting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Bitrix Virtual Office Solution
My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.
Pros
The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.
Cons
The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.
Reasons for Switching to Bitrix24
HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.
- Industry: Research
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Hoped it would be the CRM for us, but it's too heavy and pricing is nitpicky
We wanted a sales and CRM tool that could handle our small startups' workload. Basic workflows, sales tracking, and being a Rolodex for the office. But it's too clicky to be useful as an app for the team. Need to streamline and also improve the third-party connectors.
Pros
Bitrix has a lot of good ideas, including the overall navigation of the system and the concept of social feeds being built-in. If pricing had not driven us away from the application, I would have expected to configure it well enough to work for us.
Cons
Too many clicks, too much configuration needed for someone who is trying to track info for a startup. Bitrix needs more templating options and more of a focus on quick actions that can help move a project or sale forward. There are too many things that need to be set up, too many options and variations on similar ideas.
Reasons for Choosing Bitrix24
Bitrix seemed to offer more functionality and the initial cost was $0. But when we started seeing how even some pretty basic functionality would be expensive to use on Bitrix, we switched to HubSpot.Switched From
SugarCRMReasons for Switching to Bitrix24
Ultimately, we did not. HubSpot proved to be a far better fit when we looked at pricing and capabilities. HS had it hands-down for mass-mailing and quicker workfr
- Industry: Telecommunications
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Powerful tools to manage project tracking and planning
Using Bitrix24 has been a pleasant experience for my company in many areas, including project planning, job scheduling, private communications, and staff performance evaluation.
Pros
The optimal network layout and the premise of integrated social media feeds are two of Bitrix's significant strengths. If the software's price had not swayed us, I might well have anticipated our being able to adapt it to our needs. My favorite part of the site was the notion of using it to manage chores and boost efficiency amongst some of the staff.
Cons
They let us utilize the built-in VoIP capability, but not the latest version. I do not understand why this would be the case. Last year, I used my VoIP device to connect with my friends and family. But then they want payment for the feature.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
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Review Source
Relatively Affordable CRM With Wide Set of Features
Overall, Bitrix24 has been a great addition to our company. We needed to do some work to get it started as many people were confused about the way to use it but now - it's great.
Pros
In general, Bitrix 24 is an ideal alternative to low cost and easy to execute in those small companies that can have a CRM platform to manage their customers in a useful way. It also offers attributes which can be finely customized securely so that it offers features in a mini Enterprise resource planning. We could see improvements in the workflow of our company in a short period of time after using Bitrix24. Collaborating within different departments in the company also became easy. It is also compatible with a wide range of devices like Android, iPhone, or iPad smartphones or tablets. Bitrix24 also has effective email templates that we can send to prospective customers. The best thing about Bitrix24 is it's relatively affordable to other software that provides a similar set of features. They also create backup of data daily automatically so we don't have to worry about losing data to some accidents.
Cons
From my personal experience - it's kind of hard to teach an average person about CRM due to complex User Interfaces and workflow. However, with some experience and good mentoring - anyone can use it. I wish they made it easy for complete newbies to use it.
