---
description: Review of sqanit Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: sqanit | Reviews, Pricing & Demos - SoftwareAdvice IE
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [sqanit](/software/495455/sqanit)

# sqanit

Canonical: https://www.softwareadvice.ie/software/495455/sqanit

> sqanit is a comprehensive service management tool that helps businesses streamline customer service operations. It caters to various industries, including medical technology, laboratory technology, and household appliances, as well as large enterprises.

The platform offers a range of features to enhance service excellence. Key capabilities include service management, asset management, and customer employee management. Customers can scan a QR code on devices to understand an issue and repair it directly. Additionally, it provides a white-label option for customized customer communication.

Designed for streamlined communication, and modular adaptability to industry-specific needs, sqanit supports technicians in solving problems worldwide without on-site presence. It also offers digital instructions for customers to troubleshoot issues independently.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: sqanit

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile)
- **Supported Languages**: Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- AI Copilot
- API
- Automated Routing
- CRM
- Chatbot
- Collaboration Tools
- Customer Portal
- Customizable Fields
- Dashboard
- Data Security
- Key Performance Indicators
- Knowledge Base Management
- Language Detection
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Real-Time Monitoring
- Reporting & Statistics
- Service Level Agreement (SLA) Management
- Support Ticket Management

## Integrations (4 total)

- Akeneo Product Cloud
- HubSpot CRM
- SageMailer
- Salesforce.org Nonprofit Cloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.ie/directory/255/customer-service/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.ie/software/2764/salesforce-sales-cloud) — 4.4/5 (18782 reviews)
2. [Zendesk Suite](https://www.softwareadvice.ie/software/26892/zendesk-talk) — 4.4/5 (4079 reviews)
3. [LiveChat](https://www.softwareadvice.ie/software/27068/livechat) — 4.6/5 (1723 reviews)
4. [LiveAgent](https://www.softwareadvice.ie/software/109980/liveagent) — 4.7/5 (1781 reviews)
5. [Freshdesk](https://www.softwareadvice.ie/software/110247/freshdesk) — 4.5/5 (3425 reviews)

## Reviews

### "Sqanit ermöglicht uns eine unkomplizierte und flexible Kommunikation mit unseren Gästen." — 5.0/5

> **Ann Cathrin** | *2 May 2022* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Die unkomplizierte Handhabung und flexible Kommunikation gegenüber unseren Gästen. 
Vor allem auch der persönliche interne Support direkt durch sqanit, wenn es mal Rückfragen oder Fragen zur Umsetzung gibt. 
Weiterhin ermöglich es sqanit uns ein Prozess intern zu optimieren und erleichtert uns somit gewisse Arbeitsschritte. Der zeitliche Bearbeitungsaufwand in der Gästekommunikation ist geringer.
> 
> **Cons**: Da sqanit und wir uns als Unternehmen auch stets und ständig weiterentwickeln, gibt es bisher keinen festgestellten Nachteil, da kurzerhand Wünsche/Anregungen und Ideen umgesetzt werden um gemeinsam das bestmögliche Ergebnis zu erzielen.
> 
> Gesamteindruck: einfach super\! Wir freuen uns gemeinsam mit sqanit einige weiteren Ideen und Umsetzungen voran zu bringen und gemeinsam zu wachsen.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.ie/software/495455/sqanit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/495455-sqanit/> |
| en-AU | <https://www.softwareadvice.com.au/software/495455/sqanit> |
| en-GB | <https://www.softwareadvice.co.uk/software/495455/sqanit> |
| en-IE | <https://www.softwareadvice.ie/software/495455/sqanit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/495455/sqanit> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"We've helped more than 500000 buyers to find the right software.","email":"info@softwareadvice.ie","url":"https://www.softwareadvice.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.ie/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"sqanit","description":"sqanit is a comprehensive service management tool that helps businesses streamline customer service operations. It caters to various industries, including medical technology, laboratory technology, and household appliances, as well as large enterprises.\n\nThe platform offers a range of features to enhance service excellence. Key capabilities include service management, asset management, and customer employee management. Customers can scan a QR code on devices to understand an issue and repair it directly. Additionally, it provides a white-label option for customized customer communication.\n\nDesigned for streamlined communication, and modular adaptability to industry-specific needs, sqanit supports technicians in solving problems worldwide without on-site presence. It also offers digital instructions for customers to troubleshoot issues independently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0886390a-1233-47c4-83e5-2f579e878387.png","url":"https://www.softwareadvice.ie/software/495455/sqanit","@id":"https://www.softwareadvice.ie/software/495455/sqanit#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":1},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android"},{"@id":"https://www.softwareadvice.ie/software/495455/sqanit#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Service Software","position":2,"item":"/directory/255/customer-service/software","@type":"ListItem"},{"name":"sqanit","position":3,"item":"/software/495455/sqanit","@type":"ListItem"}]}]}
</script>