--- description: Review of Hearth Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hearth | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [Remodeling Estimating Software](/directory/4789/remodeling-estimating-software/software) > [Hearth](/software/497577/Hearth-Pay) # Hearth Canonical: https://www.softwareadvice.ie/software/497577/Hearth-Pay Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/497577/Hearth-Pay?page=2) > Hearth is a solution designed for home improvement contractors and businesses across industries such as roofing, HVAC, plumbing and siding that helps businesses streamline their sales process. It includes features for customer financing, professional quoting, secure contracts, automated invoicing, digital payments, client management and marketing. Hearth's streamlined workflow allows contractors to capture leads, send branded estimates, secure digital approvals and more. The pre-qualification process shows homeowners their financing options upfront, empowering them to invest in the home improvements they need. > > Verdict: Rated **2.0/5** by 9 users. Top-rated for **Ease of Use**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **2.0/5** | 9 Reviews | | Ease of Use | 2.2/5 | Based on overall reviews | | Customer Support | 2.2/5 | Based on overall reviews | | Value for Money | 1.8/5 | Based on overall reviews | | Features | 2.0/5 | Based on overall reviews | | Recommendation percentage | 20% | (2/10 Likelihood to recommend) | ## About the vendor - **Company**: Hearth ## Commercial Context - **Starting Price**: US$1,499.00 - **Pricing model**: Flat Rate - **Pricing Details**: If offering Hearth helps you close just one extra deal each year, it more than pays for itself. Essentials: $999 Pro: $1,299 Elite: $1,799 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Tracking - Alerts/Notifications - Billing & Invoicing - CRM - Calendar Management - Client Management - Client Tracking - Communication Management - Contract/License Management - Contractor Management - Cost Estimating - Cost Tracking - Customer Database - Customer Management - Document Management - Electronic Signature - Estimating - For AEC Industry - For Plumbing Industry ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Remodeling Estimating Software](https://www.softwareadvice.ie/directory/4789/remodeling-estimating-software/software) ## Related Categories - [Remodeling Estimating Software](https://www.softwareadvice.ie/directory/4789/remodeling-estimating-software/software) - [Job Costing Software](https://www.softwareadvice.ie/directory/4159/job-costing/software) - [Construction CRM Software](https://www.softwareadvice.ie/directory/153/homebuilder-crm-software/software) - [Plumbing Software](https://www.softwareadvice.ie/directory/3675/plumbing-software/software) - [Contractor Software](https://www.softwareadvice.ie/directory/32/general-contractor-software/software) ## Alternatives 1. [Contractor Foreman](https://www.softwareadvice.ie/software/51221/contractor-foreman) — 4.5/5 (815 reviews) 2. [ProContractor](https://www.softwareadvice.ie/software/404939/procontractor) — 3.5/5 (234 reviews) 3. [Trimble e-Builder](https://www.softwareadvice.ie/software/405128/e-builder-enterprise) — 4.3/5 (417 reviews) 4. [Procore](https://www.softwareadvice.ie/software/390082/procore) — 4.5/5 (2656 reviews) 5. [Jobber](https://www.softwareadvice.ie/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) ## Reviews ### "Hearth was good for a start up." — 3.0/5 > **BUD** | *17 February 2025* | Construction | Recommendation rating: 7.0/10 > > **Pros**: Helped us digitize our estimates/contracts. Offered financing for our clients. > > **Cons**: The cost for financing. It was pretty high no matter if someone didn't get financing for the year from us. > > We ended up leaving hearth for another product. ----- ### "Good for low credit customers" — 4.0/5 > **Iqbal** | *9 December 2022* | Construction | Recommendation rating: 5.0/10 > > **Pros**: Ease of use for customers. Sometimes they get multiple offers > > **Cons**: It is weird that customers with 700+ credit rating do not get good interest rates while other companies are cheaper. Customers can use any other company for work while we do all the hard work > > Only good for customers with bad credit. However, they get offered really high interest rates. Not very successful for our customers so far. We have another option which works way better ----- ### "1 star. Disappointing and Extremely sketchy." — 1.0/5 > **Abraham** | *26 January 2026* | Construction | Recommendation rating: 0.0/10 > > **Pros**: There's nothing to like about a company that is looking for a cash grab. unethical business practices. stop calling yourself partners > > **Cons**: The auto-renewal was buried in seven pages of fine print, and they have the nerve to call this their “standard contract,” as if quietly auto-renewing a $2,500 yearly subscription is a normal or reasonable business practice > > We were charged for a full $2,500 annual Hearth Pro subscription that we never used — not once. No financing, no transactions, no benefit. When we reached out, the response was essentially: “It auto-renewed. Policy says no refunds.” That was it. No real conversation. No escalation. No attempt to resolve anything. What really doesn’t sit right: The auto-renewal was buried in seven pages of fine print, and they have the nerve to call this their “standard contract,” as if quietly auto-renewing a $2,500 yearly subscription is a normal or reasonable business practice We never received the renewal notice they claim was sent There was no clear or meaningful warning before the charge hit Requests to speak with a manager went nowhere We even acted in good faith earlier and didn’t push for a refund during their guarantee period, and that apparently counted for nothing. For a company that markets itself as a partner to contractors, this felt more like a gotcha charge than a fair or transparent business practice. Especially frustrating as a New York customer, where auto-renewals are supposed to be clearly disclosed and communicated. If you use Hearth, set calendar reminders and watch your card closely. If you miss the renewal window, don’t expect flexibility — just copy-and-paste policy emails. Not a good experience. ----- ### "Hearth basically left me unsatisfied. They did not do their job." — 1.0/5 > **John** | *19 November 2025* | Construction | Recommendation rating: 0.0/10 > > Hearth/PayEngine constantly delays or holds my business payments, sometimes for days or weeks. They repeatedly ask for documents I’ve already submitted, give contradictory answers, and fail to respond while they hold thousands of dollars of my money. I was approved for next-day ACH, but payments often take a week or more. This has caused major cash-flow issues for my construction business. Very unreliable payment processor. ----- ### "Worst Financing Experience – Lost Multiple Deals" — 1.0/5 > **Jeremy** | *24 June 2025* | Construction | Recommendation rating: 0.0/10 > > **Pros**: I’m required to write why I liked the company, but truthfully, I didn’t. This was one of the worst experiences I’ve ever had with a financing provider. Hearth’s team was completely unresponsive, which led to me losing not just one but two signed deals. My clients never got a call back despite being prequalified. When I contacted customer service, I was told I wouldn’t get a refund. There was zero accountability. Poor communication, no support, and no results. I would strongly advise anyone—especially contractors—to stay away. I won’t be using Hearth again. > > **Cons**: This has been the worst financing company I’ve ever worked with. I lost two confirmed projects because Hearth never answered their phones or followed up with my clients — even after they were prequalified and had already signed contracts with me. My clients ended up going with another company that offered on-the-spot financing because Hearth failed to call them back, despite multiple attempts. I reached out to Hearth’s customer service for help, and instead of resolving the issue, they refused to refund my money. I’m beyond disappointed. The reps were unresponsive, unhelpful, and the entire process was a disaster from start to finish. If you’re a contractor or a homeowner looking for reliable financing support, look elsewhere. Hearth has the worst customer service I’ve ever encountered and does not stand behind their platform. Avoid them at all costs. > > My overall experience with Hearth was extremely frustrating and disappointing. As a contractor, I depend on financing partners to help close deals and support my clients. Hearth completely failed to deliver. Their communication was terrible—no returned calls, no follow-ups, and no urgency. I had two clients ready to go, both prequalified, and they ended up walking away because Hearth never reached out to them. I reached out multiple times and was given excuses instead of solutions. To make matters worse, they refused to refund me. This company cost me business, time, and trust. I will never use them again. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.ie/software/497577/Hearth-Pay?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/497577/Hearth-Pay) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data