Resource Management

Pros

I love that it's very powerful and supports custom fields. It helps us keep track of our skills database and where those skills can be used best. The analytics are very simple yet powerful, helps us identify the right data on the right time.

Cons

The UI can lag a bit, with the most recent update. It take a bit time to get used to a few workflows to do some things, such as replacing/reassigning an assignment. It has more features than we need.

Alternatives Considered

Reasons for Choosing Resource Management

Reasons for Switching to Resource Management

Pros

Smartsheet's resource management tool is incredibly powerful and easy to use. It allows me to quickly and easily view and manage resources across my entire project. The interface is intuitive and user-friendly, making it easy to set up and use. I'm able to customize the display to my own preferences and view all my resources in one place. It's a great tool to help me stay organized and on track.

Cons

The resource management tool in Smartsheet can be a bit slow and unresponsive at times. I've also noticed that it can be difficult to quickly and easily move resources from one project to another. Additionally, the cost for the resource management feature can be a bit steep for some people.

Pros

I've tried the program and it's super cool and I would recommend it to friends and colleagues.

Cons

So far I haven't noticed anything I don't like.

Pros

It lets me see my team's schedule in a way that makes it easy to see where they are and what their availability is.

Cons

Due to the fact that I have used other similar software at other companies, there are a lot of things about this software I do not like. The import is very limited. They finally added bulk project edit but still doesn't allow you to edit the important fields like resource or placeholder. We have a lot of projects and resources so the system is extremely slow, sometimes unusable. The schedules should allow you to copy and paste a project or drag and drop when there are multiple people on the same project. It doesn't show a lot of information when you hover over the scheduled task. You can't set the working time for a 40 hour week because then it won't let you schedule anyone for the non-working day like Saturday and Sunday. I could go on and on.. I have to use this software because it is what my company decided to go with, but if it were up to me I would use another product.

Pros

Setting up project details such as phases, resources, budget etc. does seem a hassle at first, but with the learning curve, it becomes substantially uncomplicated to use. It does take time for the team to get used to noting down the time spent on each project every day, but it is imperative that it is done correctly, so as to generate time and invoice reports that can assist the management to get high-level insights across the business.
In addition, 10000ft offers periodic free webinars and case studies, e.g. "Getting More Out Of 10,000ft" which cover key aspects of the software and helpful hints on how to speed up workflow etc. It is also possible to sync our work calendars to assignments and tasks, which is actually quite impressive as we can see which projects are going on, and which assignments would need our urgent attention.
The most important aspect for me as a Project Manager is that through this software I can track projects and make changes when required, schedule resources to particular tasks- both current and estimated, (through placeholder assignments), see which team member is over-booked and which one is available. It is also possible to review the actual time spent on assignments and tasks and is a powerful tool for invoicing purposes. This bit of transparency across the board is very functional particularly for the team, which can collaborate accordingly and be accountable for their bit.

Cons

There are currently no provisions for Gantt Charts and graphic representation of elements, which would have helped in better visualisation of data. Would love such an option in the future.
Secondly, I feel that the real benefit of investing in such software will come in most handy when it is implemented by the team accurately, so it is essential that they do.
It is also pricey for small businesses, wherein project based analytics are not included in the price.

Pros

Great fit for our processes:
* Bidding/planning
You can draft a project - it immediately reflected in resource allocation. Or change the resource allocation and it's reflected in the budget.

It's immediately visible if your planned allocation is over the budget - so you can cut scope or ask for increased budget.

You immediately see if you over allocated people: you can stagger projects or bring in more resources

* Tracking
The project analysis bars with incurred / forecasted vs. budgeted time & expenses are giving a fantastic one blink overview of a project's status.

User experience is one of the best among the products we reviewed. It's especially important for time entry as all people hate to do it.

Reporting is great, slice and dice as you wish and drill down even to individual time entry level

Cons

No project cost analytics - calculations/reporting are only based on billing rates. Although you might be able to use your costs instead of billing rates but then you lose some other abilities (eg. pricing)

No out of the box integration to accounting systems (we use Xero). It would be great to reconcile expenses to or from Xero. They have an API but it requires custom development to integrate.

Some minor usability improvements would help (eg. zooming in / out on resource planning, long project/phase names with people names and allocation info truncated in some zoom level, etc.). But overall still much better as most of the other tools.

A bit pricey: USD 15/user/month

Pros

Reports can undoubtedly be made and changed with channels. It is not difficult to add logs and make details under an undertaking.

Cons

The User Interface for planning is cumbersome and little bit hard to use. The looking over is non norm.

Pros

Versatile and flexible resource allocation tool. Works well for our 50 person creative agency. Ability to assign resources to projects, determine project budgets, see burn rate against project budget.

Cons

Would like more sophisticated reporting visualizations. Time tracking interface is not as good as Harvest.

Pros

It's ease of use and mobility. It allows me to easily adjust time for people and pull quick analytics when necessary.

Cons

It doesn't link people's time sheets to the master schedule and it makes it really difficult as our resource manager to know accurately what people are working on.

Pros

10,000 Feet provides individual, project and enterprise view of resources, projects, time and budgets. Expenses are also managed and its reporting and filtering capabilities are extremely helpful. It has a high level of flexibility to keep accuracy with your project budgets.

Cons

I would not say there is a con, only that it was so jammed packed with features that it took a little time to get used to it from what I was used to working with.

Pros

User friendly and very easy to learn and use.

Cons

More interactive feature will be nice to have.

Pros

The interface is very easy to use and I like the ability to set-up our accounts, projects, and teams. I especially like the reporting functionality and how easy it makes it for me to forecast staffing needs and revenue while reporting on how as a team we are doing in comparison to what we forecast.

Cons

I'd like to be able to assign a custom color to each of my Accounts so that I can better visually see assignments based on that. Other than that, the tool is awesome!

Pros

Easy to use, works the way it should, provides accurate details on resource usage across all the projects.

Cons

Licensing should be simpler. No option to map resources to managers. Need to create separate manager views. If reporting changes, views are to be modified over.

Pros

Doesn't try to do too many things. What it does do, it does well.
Gives managers the ability to understand resource availability well, and gives a clear picture of how projects are tracking on a financial level.
People do their timesheets more often than not with this software, which is a big compliment in and of itself.

Cons

Misses some level of granularity in how you can set up project financials specific to your company.

Pros

It is very well designed. It's fast. Like the name suggests it gives you a high level view of your business for very little effort. Interaction is intuitive - drag the schedule around and zoom in and out so it works at any scale from daily increments to annual. Over utilisation and availability in hours are clearly displayed. Whilst it feels light it does have some depth. Time recording, P&L, custom fields, API integration and pivot table style reporting are there if you want them. Project / stage hierarchy is very handy and tags and filtering are great.

Cons

Not much. Be nice if you could create a new project from the schedule view. It would be good if you could customise colours per project for the schedule view, but colours are reserved for commercial status - confirmed, unconfirmed, leave and non billable. It is a sensible design decision as it saves users from creating project "soup" in the schedule view, but some will want that freedom.

Pros

10,000ft allows project managers and teammates to set goals for time performed on various phases of multiple projects, allowing employees and leaders across the company to make sure they're on pace for success.

Cons

The software can sometimes feel hefty if individual team members have multiple projects on their plates. This can lead to a lot of administrative time devoted to filling in the 10,000ft form that could be used on project phases.

Pros

This software makes it easy to keep track of budgets and resourcing.

Cons

This software has the worst customer support I've dealt with in a long time. They found a bug with my companies projects and it still hasn't been fixed over a week later.

Pros

Capacity resource management is super helpful. The end product & level of analytics that 10k can achieve is very helpful.

Cons

The work needed to make the system useful took 1 person's time over 1 full month to onboard 10 people.

The pricing structure are in lots of 10 people.

This is the single worst UX application I've ever been swindled into paying for.

The time tracking uses decimals instead of time 1.5 is 1 hour & 30 minutes...

It was just a bad experience.

We switched to Harvest + Forecast. WAY better.

Pros

I really like how visual 10kft is. We could have a quick team meeting in the morning and everyone would instantly know what they're booked on. It did one thing pretty well, but as the studio grew we just needed more.

Cons

It could do more - you had to hover and wait to see the client, which was an inconvenience. There weren't enough colours for us to distinguish between projects and clients and project managers etc. And it just felt like there could be more features, such as adding tasks to projects to allow us to get rid of Slack.

Pros

The custom features to allow us to filter the tool to our unique inner workings as a company.
I also love the new project dashboard and the sortable columns.

Cons

I don't care for the amount of clicks it takes to create a booking. I also wish there was more descriptions in the bookings instead of just the hours so that we know what we're booking. I also wish there was a better dashboard for project managers to view all of their resourced bookings on one easy to digest dashboard.

Pros

Simple but powerful. The design is clever - we looked at many other options in the market and 10kft is a standout on great design. The design allows to to have deep insight and visibility into resource management in your company. Love the ability to forecast revenue.

Cons

The extra features of the Pro version do not justify the cost. The expense function is weak. We had to build a manual interface to our accounting software (QBO) - would have liked this off the shelf.

Pros

We find the software simple and intuitive for keeping timesheets and assigning hours per project and work stage for simple billing.

Cons

The software is fairly standalone and we have to manually input the time data into our invoices. We don’t use the expense feature.

Pros

Coming from excel, this was a warp speed jump that greatly simplified our time and record keeping. The interface is simple and reactive to change. We use it to automatically track bill rates against time spent and fee caps. I can't imagine running our business without it. Customer service is a standout.

Cons

It would be nice if the expense features were more robust. The feature is not built for what we use it for, so it only works ok.

Pros

I was leery of the way "insights" and "plans" were initially split up, but I must say - 10000ft hit it out of the park with the reinvention of this software! The program allows for creative, strategic thinking - which a lot of PM software does not.

Cons

There is no native mobile app. It does always work well with certain browsers and occasionally have to remind myself to "save everything."

Pros

Resource Management helps us to make sure that we are using all project resources in the most optimized way.

Cons

Resource Management could be cheaper in pricing aspect and I would expect to have a better user-experience.

Pros

It is very easy to use and I like the simplicity of the reporting. The ability to change from a daily view to a yearly view is essential.

Cons

Perhaps a trade off with easy of use but could do with some more power in places. Although the reporting is beautifully simple, it does mean I have to revert to excel to generate the info I need a lot of the time. Could also do with some support around scheduling conflicts and multiple timeline views.

Pros

Visual , easy to use.
Users are happy with the product
Basic features are good.
very good for overview of your resources (and planning)

Cons

Reporting limited and not detailed enough.
Inability to define/change calculations/formulas.
Enhancement of reports builder.

Pros

I love how you can allocate team members to projects. I also love that it got us away from the "timer method" of time tracking. This is much easier for my team.

Cons

The reporting functions leave a little to be desired. Most of all I would love for job costing to be included.

Pros

All I need in one view! Great scheduling tool. Great for reporting on time used per project. And great for reporting budgets for customers.

Cons

Analytics page won't compartmentilize, can't arrange saved reports into folders. It is a pain when you have many customers with lots of different saved reports. They are hard to find as they are also not in alphabetical order.

Pros

Ease of use and user interface. Customisation is easy and straightforward. Basic reporting is functional.

Cons

Reporting can be limited. No Gantt chart - scheduler is not as comprehensive as a Gantt chart. The inability to set reminders at key milestones.

Pros

User Defined Reports
Even if you're not buying into the big data trend, you can't discount the value of good reporting. 10,000ft Plans has the high-level dashboard you're used to, and its reporting platform lets users create custom reports based on their own business needs.

Allocate Resources Across Projects
If your project teams are ever-changing, 10,000ft Plans's ability to view to allocation of resources across projects can save you many headaches.

Budgets and Expenses
Talk about time savings. 10,000ft Plans cuts down on the need for multiple systems or integrations by allowing users to create budgets and manage expenses within the platform.

Cons

No Customization Options
Calling 10,000ft Plans rigid might be a stretch, but its lack of customization options should be noted. It's more than just visual tweaks too. For example, you can't make custom fields to save off data that might be specific to your company's process.

Lack of Collaboration
Depending on the organization of your company and its projects, collaboration within your PM solution may or may not be important. With that said, if built-in collaboration is a big selling point for you, 10,000ft Plans will most likely fall short of your expectations.

Pros

It is straight forward and easy to use. The analytics allows you to pull reports that are very helpful.

Cons

Flexibility - sometimes its cumbersome to make updates and share with other divisions who have different holidays.

Pros

Scalability, ie the ability to use platform with little data inputs for quick planning or lots of data for a deeper dive on projects with a higher degree of confidence.

Cons

Need more functions. Ability to see and edit all resources in one view. Need a status for phases, ie tentative or confirmed. Need the ability to edit colors by discipline. Feedback loop for product dev could be better. Is there an API? Need to integrate with other platforms.

Pros

Very quick, not a lot of loading, lots of options and very detailed ones. You can do anything you want

Cons

There arent a lot of cons in my opinion, but i think the user interface could use a little face lift

Pros

The custom features to allow us to filter the tool to our unique inner workings as a company.
I also love the new project dashboard and the sortable columns.

Cons

Lacks some important features. Vacation/PTO tracking should be more robust. QB export is not customizable. No ability to dictate payroll period. Lacks notifications for approval processes.

Pros

I like the user interface the most. I am a visual person and this tool paints a picture for me very quickly. I can easily see who is overloaded and who has capacity. I also really enjoy the analytics and reporting features.

Cons

Our team finds the task functionality misses the mark. We would like to use it for more specific task tracking with sub categories, which currently does not exist in 10k'. Also, I would like to see more data around estimated versus actuals hours logged. Currently, the team cannot see how much time they have logged toward a specific phase and how much time they have left to log.

Pros

unreponsive website and service, dead ends in usability, confusing systematics.
needs lots of configuration and training for its lack of logic and usability

Cons

performance and usability are a disappointing lack of logic and systematics produce errors and false interpretation

Pros

Easy to set up, Great analytics, lovely design, easy to use, easy for time tracker to add their hours with just 1-2 clicks, good documentation

Cons

nothing found yet - a roadmap of future features would be nice

Pros

Firstly, it works very nicely. Second, it saves a ton of time. Thirdly, it is very simple. A very good one.

Cons

It is a bit expensive one. It does not bug me as people think. This is very easy to me to use. I really appreciate it.

Pros

Makes controlling and scheduling resources a breeze. Awesome program, and easy to use. They really did a good job with this.

Cons

It's a great program, and very robust as far as programs go. The programmers who built this, left very little to be desired.

Pros

What I like most about this software is its ability to be the single source of truth for team resourcing, which then can provide reports on average bill rates, actual and projected revenue figures.

Cons

What I dislike most about this software is some of of the flows can be better thought out. For example, why can't certain views be saved as default or a pre-set if used frequently enough in the schedule tab?

Pros

otherwise looks great, creative graphics, modern look

Pros

Very easy to update a person's schedule
Intuitive way to manage allocation including variable allocation to a project over time
Most usable software I've had the pleasure to use

Cons

No Project schedule view (yet - it is coming)
No API (also coming)

Pros

Very easy to use. Excellent customer service. Nicely done user interface.

Cons

Lacks some important features. Vacation/PTO tracking should be more robust. QB export is not customizable. No ability to dictate payroll period. Lacks notifications for approval processes.