--- description: Review of Sync.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice Ireland. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sync.com | Reviews, Pricing & Demos - SoftwareAdvice IE --- Breadcrumb: [Home](/) > [File Sharing Software](/directory/4535/file-sharing/software) > [Sync.com](/software/49933/sync-com) # Sync.com Canonical: https://www.softwareadvice.ie/software/49933/sync-com Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/49933/sync-com?page=2) > Sync.com is a file sharing and collaboration solution designed for small and midsize businesses. It offers collaboration, data backup and recovery within a suite. The product is available both in cloud-based and on-premise deployment options, and features mobile apps for both Android devices and iPhones. Sync.com’s access control allows users to restrict the access of shared documents using passwords, expiry dates, uploads and email notifications. Users can set granular access permissions with read-only and read-write control. Sync.com also offers data backup and recovery, which allows users to revert the document to an earlier version in case of a malware or ransomware attack. The backup functionality of the product also allows users to recover an accidentally deleted file. Sync.com also offers Vault Storage, which allows users to archive documents to the cloud directly from the system or hardware storage. > > Verdict: Rated **4.3/5** by 57 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 57 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sync.com - **Location**: Toronto, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$8.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Sync.com offers a free starter plan with basic features, after which pricing starts at $5 per user per month for 1TB of cloud storage per user (with annual billing). Pricing then scales based on the amount of storage, as follows: Standard: $5/user/month for 1TB of storage per user and up to 100 users. Plus: $8/user/month for 4TB of storage per user and up to 100 users. Advanced: $15/user/month for Unlimited cloud storage per user and up to 1000 users. Enterprise options are also available. Contact Sync.com for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Singapore, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Tracking - Alerts/Notifications - Archiving & Retention - Audit Trail - Automatic Backup - Backup and Recovery - Collaboration Tools - Content Management - Data Migration - Data Recovery - Data Replication - Data Synchronisation - Document Management - Document Storage - Drag & Drop - Encryption - File Management - File Sharing ## Integrations (2 total) - Microsoft Excel - Microsoft Word ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [File Sharing Software](https://www.softwareadvice.ie/directory/4535/file-sharing/software) ## Related Categories - [File Sharing Software](https://www.softwareadvice.ie/directory/4535/file-sharing/software) - [Cloud Storage Software](https://www.softwareadvice.ie/directory/4231/cloud-storage/software) - [Content Collaboration Tools](https://www.softwareadvice.ie/directory/4442/content-collaboration/software) ## Alternatives 1. 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[Dropbox](https://www.softwareadvice.ie/software/132175/dropbox) — 4.5/5 (21715 reviews) ## Reviews ### "Easy file sharing" — 5.0/5 > **Eduardo** | *19 March 2019* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: - Easy to set up an account. - Easy to install and use in your PC. - Real-time update of documents across machines, cloud, time zones and continents. > > **Cons**: - Sometimes due to connection trouble sync is lost and I had to do a manual pause \> resume to make it work. - It's hard to go over the work on a conflicted file when two people had the same document open at the same time and saved changes to it. > > It's a good service overall, I have a 2TB paid plan. I've been using it to work with a remote team and it's been seamless most of the time. We work on different continents and time zones, as well as different file formats and I haven't encountered any major issues. The only downside I find is the conflicted files when two or more people are working on a document at the same time. Perhaps if there was a way to track changes and merge the files it would be better, but I guess that would be a different service. ----- ### "A perfectly suited solution for us." — 5.0/5 > **Nicholas** | *30 September 2024* | Capital Markets | Recommendation rating: 10.0/10 > > **Pros**: Data encryption, real time backup, ownership of our data. > > **Cons**: I cannot think of a feature we are missing or an issue me and the team have faced while using Sync. > > We are very pleased to count Sync as a trusted partner providing us with the cloud storage services our company requires. The encryption, real time backup and ownership of our data are the features that caught our attention. Compliance with the rather demanding requirements of our local (Swiss) regulators is also easily met. ----- ### "Not good for Adobe Creative Suite users who share files" — 3.0/5 > **Darryl** | *23 April 2026* | Design | Recommendation rating: 2.0/10 > > **Pros**: Sync is easy to use and keeps our files synced among three designers. When I update a file on my machine, Sync updates on the other two designers' machines. (But ... which comes in the least like field) > > **Cons**: When we first started using Sync several years ago it was GREAT\! BUT changes in Adobe Creative Suite (according to Sync support) made it so that our files would not keep links to images and files, making sharing our files very cumbersome, to the point we are leaving Sync once we find an alternative. Getting support is not easy. If your problem is a canned issue, their knowledge base is good, but if your problem is different, getting support is not easy. > > When things were running good (the early days, several years ago) we were very please and would recommend it to anyone. The last few years we've tried to get suppport because of the Adobe Creative Suite issue (not yet diagnosed as to why we were having problems), and Sync support was not helpful when I could get any support. We will be leaving Sync when I can find anoterh source. ----- ### "cool cloud" — 5.0/5 > **Gabor** | *12 December 2024* | Banking | Recommendation rating: 10.0/10 > > **Pros**: mobile app can stream videos and 2024 black friday promo was awesome > > **Cons**: especially I can not say anything bad about the service ----- ### "Protected and HIPAA compliant" — 5.0/5 > **Rhonda** | *15 August 2022* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Sync.com is a safe place to keep any type of records and files, even protected health information. Sync is HIPAA compliant and protects your information very well. No settings have to be changed or enabled, the protection is already set up. The first 5GB is free, different plans to choose from for different needs and budgets. > > **Cons**: Sync is great but it's not the same as an EMR or cloud storage specialized for medical records. It would be great if Sync launched something like this, I think many organizations would use it including mine. Sync would be better if the customer service teams didn't have such long wait times. > > Sync is the only backup service that we actually had to "use". There was a tragic and unexpected event and we lost everything, I mean all of it. After this I logged into sync hoping the important things I had uploaded were still there. They were still there just as I had left them, and things from multiple computers that I had forgotten to backup were on there as well. We actually wound up losing very little thanks to Sync.com. If I had still been using another service I don't think there would have been such a happy ending. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.ie/software/49933/sync-com?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.ie/software/49933/sync-com) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data